Remote or Office Administrative Assitant

Geauga Credit Union is seeking a driven, organized, and detail-oriented individual to join our team as a Remote or Office Administrative Assistant. This is an exciting opportunity to work for a growing financial institution, serving the community of Geauga County.

As an Administrative Assistant, you will play a crucial role in the overall management of our credit union. You will be responsible for handling a variety of administrative tasks, including but not limited to managing paperwork, answering phone calls, and assisting with member inquiries. Your exceptional customer service skills and strong attention to detail will be essential in ensuring the satisfaction and trust of our members.

Key Responsibilities:

• Process member transactions, including deposits, withdrawals, and loan payments, accurately and efficiently

• Respond to member inquiries and provide exceptional customer service, both in person and over the phone

• Prepare and maintain various records and reports, including financial and member information

• Assist with the completion of loan applications and other financial documents

• Collaborate with other team members to ensure the smooth operation of the credit union

• Perform general administrative duties, such as filing, data entry, and sorting mail

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred

• 2 years of experience in administrative roles, preferably in a financial institution

• Strong computer skills, including proficiency in Microsoft Office Suite

• Excellent communication and interpersonal skills

• Proven track record of providing exceptional customer service

• Ability to maintain accuracy and attention to detail while working under pressure

• Willingness to learn and adapt to new technologies and systems

• Dependable, punctual, and able to work independently and as part of a team

Geauga Credit Union is committed to providing our members with superior service and creating a positive and inclusive work environment for our employees. We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.

If you are a motivated and organized individual who is passionate about providing exceptional service to our members, we encourage you to apply for the position of Remote or Office Administrative Assistant. Join us in our mission to serve the financial needs of our community and make a positive impact on the lives of our members.