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Senior Applications Engineer

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Senior Applications Engineer is a technical expert responsible for providing technical expertise in developing and launching new products, collaborating with cross-functional teams, and providing technical guidance to both internal and external stakeholders.

Key Responsibilities:

  • Develop technical and commercial solutions to support the Data Center sales team.  This includes gathering field requirements from customers:

  • Listen, understand and convey customer requirements;

  • Prepare, coordinate and respond to functional and technical elements of customer RFQs

  • Create online diagrams, wiring diagrams, and work instructions for MV & LV switchgear, motor control centers, and power distribution centers (PDC);

  • Provide technical support for the integration of Generac products with other Data Center equipment (Building Management, UPS,  Transfer Switch/Switchgear, Energy Management, and Utility protection relays).

  • Present technical solutions and options to external customers:

  • Maintain professional business relationships within target accounts;

  • Interface with internal product management and external equipment suppliers:

  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives;

  • Provide status of ongoing projects and future projects;

  • Assist product management in the development of new product roadmaps;

  • Partner with both internal and external suppliers to design and specify complete solutions. Identify customer's needs and sales opportunities to help future growth;

Minimum Qualifications:

  • Bachelor’s degree in Engineering;

  • 8+ years’ experience working in an Engineering role;

  • Experience reading architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems;

  • Experience with and understanding of network communications technology (Internet, Intranet, VPN, TCP/IP, Ethernet, etc.);

  • Proficient with industrial standards, UL, NEC, ASME, IEC, NEMA;

  • 5 years’ experience in the Data Center segment including knowledge of design standards

  • Ability to travel up to 25%.

Preferred Qualifications:

  • Electrical Engineering degree;

  • Customer Service or Sales Support experience;

  • Experience creating online diagrams, wiring diagrams, and work instructions;

  • Application Programming Experience;

  • Project management experience.

Knowledge, Skills, & Abilities:

  • Maintain expert level of internal and external product knowledge for Power Generation equipment;

  • Ability to interpret customer specifications;

  • Ability to analyze and answer technical questions;

  • Ability to analyze/verify control schematics and wiring diagrams;

  • Ability to read and interpret electrical symbols, characters, and modify;

  • Skilled with electrical design and control circuitry;

  • Ability to apply product knowledge and technical skills to solve simple application problems independently with minimum supervision;

  • Ability to interact with shop personnel;

  • Strong communication, Interpersonal and organizational skills;

  • Proficient in Microsoft Visio;

  • Proficient in Microsoft Office.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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What You Should Know About Senior Applications Engineer, Generac Power Systems

Join us at Generac as a Senior Applications Engineer in Waukesha, WI, where we're leading the charge in energy technology innovation! If you're passionate about developing groundbreaking products and being at the forefront of energy solutions, this role is perfect for you. In this position, you will leverage your technical expertise to support our dynamic Data Center sales team by creating commercial and technical solutions that directly respond to customer requirements. You’ll collaborate closely with cross-functional teams to gather field requirements and prepare proposals while bringing your creativity to life by creating online diagrams and work instructions for our varied product offerings, including MV & LV switchgear. Your interaction with customers will be pivotal as you present tailored solutions that reinforce our commitment to quality and value. Plus, with a chance to work on upcoming projects and product roadmaps, you will play a vital role in driving Generac's future successes. If you have 8+ years of hands-on engineering experience and an engineering degree, we would love for you to be part of our journey to empower a smarter world. Let’s create amazing energy solutions together and help our customers power their lives more effectively!

Frequently Asked Questions (FAQs) for Senior Applications Engineer Role at Generac Power Systems
What are the key responsibilities of a Senior Applications Engineer at Generac?

As a Senior Applications Engineer at Generac, the key responsibilities include developing technical and commercial solutions tailored for the Data Center sales team, gathering requirements from customers, preparing responses for RFQs, and creating detailed diagrams and work instructions for various power distribution systems. Additionally, you will provide technical support for integrating Generac products with existing Data Center equipment and maintain relationships with key accounts.

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What qualifications are needed for the Senior Applications Engineer position at Generac?

To qualify for the Senior Applications Engineer position at Generac, you should have a Bachelor’s degree in Engineering and at least 8 years of experience in an engineering role. Proficiency in reading architectural and electrical blueprints, understanding network communications technology, and a solid background in the Data Center segment are also essential. Preferred qualifications include an Electrical Engineering degree and project management experience.

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What skills are important for a Senior Applications Engineer at Generac?

Important skills for a Senior Applications Engineer at Generac include strong communication and organizational skills, the ability to interpret customer specifications, and proficiency in software tools like Microsoft Visio and Office. You should also possess expertise in electrical design, control circuitry, and analyze technical questions to ensure high-quality solutions for customers.

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What is the work environment like for a Senior Applications Engineer at Generac?

The work environment for a Senior Applications Engineer at Generac combines both desk-based work and collaboration with shop personnel. You'll often engage in frequent computer-based activities and may occasionally need to lift or manipulate equipment, making adaptability an important trait. The role also involves occasional travel, enhancing engagement with customers and projects on-site.

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How does Generac support the growth and development of its Senior Applications Engineers?

Generac is committed to fostering professional growth among its Senior Applications Engineers by providing opportunities for collaboration on new product roadmaps, continuous learning through hands-on experience, and an environment where innovation is encouraged. We support our employees' efforts to develop expertise and advance their careers within the energy technology sector.

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Common Interview Questions for Senior Applications Engineer
Can you explain your experience with Data Center design standards?

It's essential to share specific projects you’ve worked on and how you incorporated Data Center design standards into your work. Highlight any challenges faced and the solutions you implemented, reinforcing your understanding of industry best practices.

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How do you gather and assess customer requirements for technical solutions?

Discuss your process for engaging with customers, such as conducting interviews or surveys and reviewing specifications. Emphasize your active listening skills and the importance of aligning solutions with customer needs while also considering technical feasibility.

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Describe a challenging technical problem you faced in previous roles and how you resolved it.

Prepare to walk through a specific challenge, detailing your problem-solving methods and teamwork. Discuss the impact of your solution on the outcome of the project and how it benefited the client or the organization.

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What software tools are you familiar with for creating technical diagrams?

List the software tools you’ve used, especially Microsoft Visio, and give examples of projects where you created wiring diagrams or online diagrams. Emphasize your proficiency and how these skills support your role.

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How do you stay updated with new technologies in energy solutions?

Share how you keep abreast of industry trends through professional networks, seminars, webinars, and relevant publications. Discuss your commitment to continuous learning and how it translates into innovation in your work.

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How do you prioritize tasks when managing multiple projects simultaneously?

Talk through your time management strategies, including how you assess project timelines and deliverables. Highlight any tools or frameworks you use to stay organized and ensure deadlines are met without compromising quality.

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Can you provide an example of teamwork in a technical project?

Share a specific experience where teamwork played a crucial role in a project's success. Highlight your role in facilitating communication and collaboration among team members to achieve common goals.

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What methods do you use to ensure customer satisfaction with your technical solutions?

Discuss how you engage with customers post-delivery for feedback and how you address any issues that arise. Share examples of how customer insights have informed your approach to developing solutions.

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What motivates you most about working in the energy technology field?

Reflect on what drives your passion for energy technology, whether it’s innovation, solving real-world problems, or contributing to sustainability. Connect this motivation to your work as a Senior Applications Engineer at Generac.

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How do you handle conflicts that arise with team members during a project?

Talk about your conflict resolution approach, emphasizing open communication and collaboration. Share an example of a past conflict and how you turned it into a positive outcome for the team.

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Our team’s number one priority is to meet customer’s expectations and ensure their peace of mind by delivering a quality product and ownership experience at an excellent value. By satisfying our customers, we continue to prosper and grow, building...

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Full-time, on-site
DATE POSTED
April 22, 2025

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