Sr Tech Ops Spec

To qualify for the Senior Tech Operations Specialist role at General Dynamics Mission Systems, candidates need a Bachelor’s degree in a related field or a Master’s degree, along with a minimum of two years of relevant experience. Additionally, applicants must obtain a Department of Defense Top Secret security clearance and be U.S. citizens.

As a Senior Tech Operations Specialist at General Dynamics Mission Systems, your key responsibilities will include monitoring EMSS services and systems, managing switching and radio equipment, and driving process improvements in network communications. You’ll work on a watch team ensuring service availability around the clock.

Essential skills for a Senior Tech Operations Specialist at General Dynamics Mission Systems include extensive knowledge of communications systems, network operations, technical application of network management systems, and proficiency in tools such as Linux and REMEDY, among others. Strong problem-solving and communication skills are also critical.

General Dynamics Mission Systems offers a range of highly competitive benefits to Senior Tech Operations Specialists, including a flexible work environment, professional development opportunities, and a culture of trust and collaboration among a global team of over 12,000 professionals.

At General Dynamics Mission Systems, Senior Tech Operations Specialists can expect a work culture that values trust, honesty, and transparency. We foster ongoing professional development and recognize contributions, creating a collaborative environment where innovation thrives.

When answering, highlight specific network management systems you've used, detailing the context of your experience, the outcomes of your interventions, and your ability to troubleshoot and improve system performance.

Emphasize your techniques for maintaining open lines of communication, such as regular check-ins, utilizing collaborative tools, and adapting your communication style to meet the needs of different stakeholders.

Discuss a systematic approach where you identify performance bottlenecks, gather relevant data, and implement corrective actions, demonstrating your ability to analyze complex problems.

Mention your commitment to continuous learning through attending workshops, completing online courses, or participating in professional organizations related to tech operations and network management.

Provide a detailed example focusing on the problem, your analytical approach to finding a solution, and the rating outcomes achieved, emphasizing ingenuity and creativity.

Showcase your knowledge of General Dynamics Mission Systems' contributions to national security and discuss how your skills and passion align with their mission of supporting service members and first responders.

Describe your planning and organizational skills, how you prioritize tasks effectively, and your strategies for ensuring that critical tasks are completed on time while maintaining service availability.

Discuss specific tools like REMEDY, network monitoring systems, and any scripting languages you're proficient in, providing examples of how you've utilized these tools to enhance operations.

Explain your methodical approach for crisis management, including your steps for system recovery, communication with stakeholders, and post-event analysis to prevent future occurrences.

Emphasize the importance of collaboration and how you effectively contribute to team objectives, support colleagues, and take part in collaborative problem-solving efforts.