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Renewals Manager EMEA

GitLab is looking for a Renewals Manager EMEA who specializes in customer retention and provides a seamless customer experience during subscription renewals.

Skills

  • Related sales or customer experience in B2B software sales.
  • Fluent in German.
  • Strong negotiation and communication skills.
  • Ability to identify customer-level risk.

Responsibilities

  • Maximize customer retention rates through effective sales techniques.
  • Execute the renewal process to ensure ARR is retained or expanded.
  • Evaluate license usage and complete the true-up requirements.
  • Understand and align customer’s business needs and goals to generate renewal quotes.
  • Collaborate with Sales and Customer Success Managers on renewals strategy.

Education

  • Relevant degree or equivalent experience in sales/renewals.

Benefits

  • Flexible Paid Time Off.
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and development budget.
  • Home office support.
To read the complete job description, please click on the ‘Apply’ button

GitLab is a complete DevOps platform, delivered as a single application that's fundamentally changing the way Development, Security, and Ops teams collaborate and build software.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Dare to be Different
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $85,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 20, 2024

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Inclusive & Diverse
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Social Impact Driven
Dare to be Different
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Time-Off
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Life insurance
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Flexible Spending Account (FSA)
Company
GitLab Remote Remote, United Kingdom
Posted 5 months ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Dare to be Different
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)