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Manager, Success Services, EMEA
The Manager, Success Services is responsible for driving success and adoption of paid success plan offerings and services in the EMEA region. They lead a team of Customer Success Architects and collaborate with sales teams to sell success services to customers.
Skills
- Strong understanding of DevSecOps methodology and related technologies
- Excellent communication and interpersonal skills
- Sales acumen and revenue management experience
- Data-driven mindset and problem-solving skills
- Experience in customer success metrics and reporting
- Ability to deliver compelling presentations and demos
- Collaborative and team-oriented mindset
Responsibilities
- Manage and mentor a team of Customer Success Architects
- Collaborate with sales teams on service offerings and value propositions
- Drive revenue growth through selling success services
- Participate in strategic customer meetings and demos
- Continuous improvement of service offerings
- Work cross-functionally with internal teams
- Monitor key performance indicators
Benefits
- Health, financial, and well-being benefits
- Unlimited PTO
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
To read the complete job description, please click on the ‘Apply’ button
By
GitLab
GitLab is a complete DevOps platform, delivered as a single application that's fundamentally changing the way Development, Security, and Ops teams collaborate and build software.
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Dare to be Different
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 2, 2024
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