Support Engineer (Weekend Coverage - AMER)
Skills
- Linux systems administration
- Scripting languages (Ruby or Bash)
- Git and CI/CD
- Customer interaction and support
- Technical writing and content creation
Responsibilities
- Collaborate with customers to resolve issues in their GitLab environments.
- Work with Product, Development, and Infrastructure teams to enhance features and fix bugs.
- Create and update documentation based on customer interactions.
- Participate in on-call coverage for both weekday and weekend shifts.
Education
- Bachelor's degree in a related field
- Equivalent certifications in Linux administration
Benefits
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Home office support
- Parental leave
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Drive strategic sales and account leadership at GitLab, delivering AI-powered DevSecOps solutions to public sector organizations across State, Local, and Education verticals.
Dynamic and bilingual Business Development Representative opportunity at GitLab to engage enterprise accounts and accelerate growth through creative sales outreach in a fully remote setting.
Technical Support Engineer role at Confluent offers the opportunity to work remotely, applying skills in streaming data platforms and troubleshooting to enhance customer experiences.
Seeking a Software Support Engineer to provide expert customer support and system stability for the FulfillX software platform.
Support the CEO of a leading security solutions company as a bilingual Executive Assistant, managing administrative tasks remotely to streamline operations.
A forward-thinking Senior Solutions Support Engineer role focused on customer success and technical enablement within Socotra's groundbreaking insurance technology platform.
Supporting IT infrastructure and end-user devices onsite, this role ensures compliance and operational efficiency within the USACE IT environment.
A senior client tech support professional role at Fiserv focused on resolving complex issues and enhancing client experience in a dynamic fintech environment.
Iron EagleX is hiring a Field Service Representative Analyst to provide technical support, training, and operational insights for advanced intelligence software solutions at Camp H.M. Smith.
Integres is looking for a dedicated End User Support Specialist to provide comprehensive technical support and maintain end-user systems across state agencies.
Support a government agency as a Customer Support Analyst focused on technical support and hardware maintenance with onsite responsibilities and local travel.
Provide expert Level 1 and Level 2 technical support for Nexthink’s digital experience management solutions in a hybrid work environment.
Technical Support Specialist needed at Intellum to deliver expert SaaS support in a remote, collaborative environment focused on customer success.
GitLab is a complete DevOps platform, delivered as a single application that's fundamentally changing the way Development, Security, and Ops teams collaborate and build software.
102 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
