Job details

Solutions Architect

Glean is on a mission to transform knowledge work through AI. They are seeking a Solutions Architect to be the primary technical advisor to customers, focusing on their architecture and integration of Glean within their enterprise.

Skills

Software development in Python, Java, or Go
API and custom data integration experience
Technical debugging and log analysis
Networking expertise in cloud and on-premise
Experience in Software Engineering or related fields
Hands-on experience with cloud technologies

Responsibilities

Be the primary technical advisor to customers post-sale
Onboard new data sources and implement custom integrations
Build documentation for customers to integrate with Glean
Identify expansion opportunities for Glean within the customer's architecture
Provide training and guidance to customer technical resources
Assist with issue identification and troubleshooting
Drive product improvements based on customer feedback

Education

Bachelor’s Degree in Computer Science or equivalent with at least three years of industry experience
Masters in Computer Science or equivalent with at least one year of industry experience