Global Business Office Director - job 2 of 2

Req ID: 115773
Region: Americas
Country: USA
State/Province: New Hampshire
City: Remote Employee US

About Celestica:
At Celestica, our people make the difference and fostering an environment that enables our employees to thrive and succeed continues to be one of our strategic priorities. Celestica is dedicated to delivering end-to-end product lifecycle solutions to drive our customers' success. Our growing Advanced Technology Solutions (ATS) organization focuses on applying Celestica's advanced capabilities, knowledgeable people and innovative tools to enable companies in the industrial, retail, aerospace, defence, healthcare and smart energy markets with highly complex, mission critical applications to improve their competitive advantage.

The Global Business Office Director for Aerospace & Defense will be a strategic account owner, leading the extended CLS organization to develop and grow accounts in support of the global Aerospace & Defense strategy.

The Global Business Office Director’s responsibility scope includes, but is not limited to, the following:

• Acts as a primary interface between the customer and internal teams to manage specific deliverables to achieve planned objectives.
• Receives and addresses customer requests and, with the support of internal teams, escalations.
• Acts as a customer advocate to drive prioritization of projects and responses to customer issues.
• Analyzes financial and operational performance relative to targets, developing and implementing plans to address problem areas.
• Leads commercial negotiations required to maximize account financial performance.
• Typical projects include: pricing, contract negotiation, project management, new product introduction support, and program transfer oversight.
• Manages current and planned projects to achieve desired outcomes. Drives and monitors plans to meet commitments and schedules.
• Analyzes customer metrics and works with internal teams to insure corrective action plans are in place and on-target to address shortfalls.
• Coordinates regular project tracking meetings with the customer and internal team members to ensure ongoing communication and accurate progress/status reporting occurs.
• Participates in development and execution of account plans and strategies.
• Participates in the pricing/bid preparation process.
• Works with sales, finance and customer to understand the customer’s needs and develop proposals to meet those needs while achieving account objectives.
• Develops market sub-segment strategy, including synthesizing market trends and needs to develop go-to-market strategies, target accounts, and value propositions
• Develop and execute global account product life-cycle strategy for profitable growth
• Participates in the development and presentation of insight-led customer proposals
• Develop and negotiate customer contracts
• Ownership of the global financial P&L and balance sheet performance
• Ownership for Customer relationship directly at a senior level; and monitoring of Customer satisfaction across all business elements
• Leads the MER and represents the business at senior executive reviews including C-Level
• Participates in performing market analysis and the development of customer value propositions

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.

Salary Range: $131,000-205,000 annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.