Virtual Asstnt for a Health & Wellness needs to have exp on SimplePractice EHR

Job Summary:

We are looking for a dedicated and experienced Virtual Assistant with a strong background in managing tasks through the SimplePractice EHR software, specifically designed for health and wellness professionals. This role will provide crucial administrative support, including patient/client scheduling, record management, and billing assistance, to ensure smooth daily operations for a health and wellness practice. PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Key Responsibilities:

• SimplePractice Management:
• Utilize SimplePractice EHR for client scheduling, record-keeping, documentation, and secure messaging.
• Manage client intake and discharge processes, ensuring compliance with privacy and health regulations.
• Appointment Scheduling and Calendar Management:
• Schedule and confirm appointments with clients, handling rescheduling and cancellations as necessary.
• Coordinate and organize provider calendars to ensure optimal time management.
• Billing and Insurance Assistance:
• Process and submit claims, verify insurance benefits, and assist clients with billing inquiries.
• Follow up on unpaid claims, manage outstanding balances, and process payments within the EHR.
• Communication and Client Support:
• Respond to client inquiries via phone, email, and secure messaging within SimplePractice.
• Act as the primary point of contact for clients and provide exceptional customer service.
• Documentation and Record-Keeping:
• Maintain accurate client records, including updating client information, clinical notes, and other essential documentation.
• Ensure that all client information is handled confidentially and according to HIPAA guidelines.

Qualifications:

• Proven experience as a Virtual Assistant, preferably in the health and wellness field.
• Proficiency with SimplePractice EHR software is required.
• Knowledge of HIPAA compliance and patient confidentiality standards.
• Excellent communication and organizational skills.
• Ability to handle sensitive client information discreetly.
• Strong attention to detail and ability to manage multiple tasks.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to patrick.g@globalpacificsupport.com with the subject line "VA  for Health and Wellness Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE AS A VIRTUAL ASSISTANT FOR A HEALTH AND WELLNESS CLINIC.