Inside Sales Relationship Manager - Payments

As an Inside Sales Relationship Manager at Global Payments, your primary responsibilities include engaging with clients to understand their payment solutions needs, consulting with them over the phone, and providing tailored recommendations. You will be expected to maintain a strong track record of achieving sales quotas, analyze sales performance metrics, and deliver engaging presentations. Utilizing CRM software like Salesforce will be crucial in tracking client interactions and optimizing your sales strategy.

To qualify for the Inside Sales Relationship Manager position at Global Payments, candidates should have proven experience as a Sales Development Representative or similar role, ideally with a background in consulting and selling over the phone. Familiarity with CRM software, particularly Salesforce, is highly valued. While a degree is preferred, relevant experience in customer service or call center roles will also be advantageous in this position.

As an Inside Sales Relationship Manager at Global Payments, you'll enjoy a flexible work schedule, typically from Monday to Friday, 8 AM to 5 PM. This environment encourages a work-life balance, allowing you to thrive in your role while enjoying the benefits of a structured workday. It's a perfect fit for those looking to contribute meaningfully without compromising personal time.

Absolutely! At Global Payments, we're committed to your professional development. As an Inside Sales Relationship Manager, you will not only engage with clients and drive sales but also have pathways to advance within the organization. Your contributions are recognized, and we encourage team members to pursue further training and career advancement opportunities.

Global Payments is a leading provider of payment technology and software solutions, making it a fantastic employer for Inside Sales Relationship Managers. We prioritize a culture of innovation, collaboration, and inclusivity. Our team is passionate about success and dedicated to providing best-in-class service to our clients. Join us and be a part of a forward-thinking company that values your skills and contributions!

When answering this question, highlight your relevant sales experience, including specific roles and responsibilities that align with the Inside Sales Relationship Manager position at Global Payments. Mention your sales quotas and how you achieved them, and be prepared to provide examples of successful client engagements or sales pitches.

In your response, emphasize the importance of active listening and empathy when addressing client objections. Provide a specific example of a time you overcame an objection effectively, detailing how you turned it into a selling point. Demonstrating your problem-solving skills and ability to keep the conversation positive will leave a good impression.

Discuss the methods you employ to build and maintain strong client relationships. This could include regular follow-ups, personalized communications, and proactive engagement. You might also share how you utilize CRM tools like Salesforce to track interactions and set reminders for check-ins.

Highlight the importance of organization and time management in your response. Explain how you use tools or methodologies to prioritize tasks, and provide an example of a time when you managed multiple competing priorities successfully in a work context. This demonstrates your ability to stay focused under pressure.

When answering this question, share a specific sales experience in detail. Discuss the challenges you faced during the sales process, how you identified solutions, and the strategies you employed that ultimately led to closing the deal. This showcases your resilience and sales acumen.

Here, it's important to be genuine. Share what truly drives you in sales—for some, it's the thrill of closing deals, while for others, it may be helping clients solve their problems. Relate your motivation back to the core values of Global Payments to show alignment with their mission.

Do your homework before the interview. Review Global Payments' products and services, like credit, debit, and prepaid solutions. When answering, convey your understanding and enthusiasm for their offerings, and be ready to discuss how these products could benefit potential clients.

Identify key qualities such as excellent communication skills, persuasive negotiation abilities, and a customer-centric approach. You could also mention adaptability, persistence, and the ability to work collaboratively within a team. Use examples from your experience that highlight these traits.

Discuss the resources you use to stay informed about the payments industry, such as industry publications, webinars, or professional networks. Highlight your commitment to ongoing education and how it enables you to provide exceptional service to clients.

Tailor your response to reflect a genuine interest in Global Payments’ mission and values. Discuss what excites you about their services and products, and how you believe your skills align with their goals. This is an opportunity to show your passion for the company and the role.