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Store Manager in Training 5473

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

GNC’s Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Qualifications

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center SMITs must also work a full shift on Saturdays.
  • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
  • SMITs are expected to work a minimum of one full Sunday per month.
  • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
  • SMITs are expected to work all major U.S. holidays that the store is open

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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What You Should Know About Store Manager in Training 5473, GNC

As a Store Manager in Training (SMIT) at GNC, located in vibrant Ashburn, VA, you're stepping into an exciting path that’s all about growth and leadership! GNC has been a trusted name in health and wellness since 1935, and as part of our #TeamGNC, you’ll play a crucial role in helping customers achieve their health goals while cultivating your management skills. This position is designed to equip you to eventually manage your own GNC store, giving you hands-on training and valuable mentorship from experienced Store and District Managers. You won’t just be learning about business operations; you’ll also be promoting our core “Live Well” philosophy. As a SMIT, you’ll lead, motivate, and develop your team to deliver exceptional customer service. Your daily activities will include overseeing store performance, engaging with customers, and ensuring that our wellness products are presented attractively. You will also gain exposure to inventory management and the nuances of achieving sales goals. Remember, this isn’t just a job—it’s an investment in your future! While this role sets the stage for promotion, it also demands dedication, as you’ll work a full-time schedule that includes evenings and weekends. By showing commitment and results-driven leadership, you could advance to a Store Manager position within just a few months. So, if you're ready to inspire others to live healthier lives and develop your career with GNC, we can’t wait for you to apply!

Frequently Asked Questions (FAQs) for Store Manager in Training 5473 Role at GNC
What are the responsibilities of a Store Manager in Training at GNC?

As a Store Manager in Training (SMIT) at GNC, you will engage in hands-on learning to prepare for managing your own store. Responsibilities include supporting daily store operations, achieving sales goals, leading the team to deliver exceptional customer experiences, and providing product knowledge consistent with GNC’s mission to help customers 'Live Well'.

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What qualifications do I need to become a Store Manager in Training at GNC?

To qualify for the Store Manager in Training (SMIT) position at GNC, candidates should possess strong leadership skills, an understanding of customer service, and a passion for health and wellness. Working a full-time schedule, including evenings and weekends, is essential, and prior retail experience is a plus.

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How does GNC prepare their Store Manager in Training for a managerial role?

GNC prepares their Store Manager in Training (SMIT) through a comprehensive development program that includes hands-on training, mentorship from experienced leaders, and opportunities to engage in various projects that enhance managerial skills, equipping you for a potential promotion to a Store Manager.

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Is there a guarantee of promotion after completing the Store Manager in Training program at GNC?

Completion of the Store Manager in Training (SMIT) program at GNC does not guarantee a promotion to Store Manager. After 90 days, your performance will be evaluated based on multiple criteria, including your ability to meet sales goals and your willingness to accept a role at any location.

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What is the work schedule for a Store Manager in Training at GNC?

Store Managers in Training (SMIT) at GNC typically work a full-time schedule of 40 hours per week, which includes evenings, weekends, and holidays as necessary to meet business demands, ensuring hands-on experience while engaging with customers during peak times.

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Common Interview Questions for Store Manager in Training 5473
Can you describe your experience in retail management as a Store Manager in Training?

Highlight any previous retail experience where you've been involved in team leadership, sales processes, and customer interactions. Discuss specific examples where you've resolved conflicts or implemented new procedures, showcasing how these experiences have prepared you for the SMIT role at GNC.

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How do you prioritize your tasks as a Store Manager in Training?

Explain your method of prioritizing tasks, focusing on customer service and operational efficiency as top priorities. Share a time when your prioritization led to a positive outcome, illustrating your strategic abilities to manage a store effectively.

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What does 'Live Well' mean to you in the context of being a Store Manager in Training at GNC?

Reflect your personal health values and how they align with GNC's mission. Discuss how these principles can impact your interaction with customers, staff motivation, and overall store atmosphere, reinforcing your commitment to the brand.

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How would you motivate your team as a Store Manager in Training?

Talk about strategies you would implement to motivate your team, such as recognizing individual contributions, setting clear goals, providing constructive feedback, and creating a supportive work environment, ensuring that everyone feels valued and driven to succeed.

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What strategies would you employ to meet sales targets as a Store Manager in Training?

Discuss your proactive approach to analyzing sales trends, engaging with customers to upsell products, and supporting your team in sales techniques. Mention any past experiences where these strategies helped drive sales.

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Describe a time when you successfully handled a difficult customer situation.

Share a specific example, detailing the situation, your approach to resolving the issue, and the outcome. This will demonstrate your customer service skills and ability to remain calm under pressure, essential qualities for a Store Manager in Training.

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How do you stay organized when managing multiple tasks as a Store Manager in Training?

Explain techniques you use, such as to-do lists or digital tools, to keep track of tasks and responsibilities. Emphasize your ability to adapt to changing priorities while ensuring crucial operations are managed effectively.

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What is your experience with inventory management?

Highlight your familiarity with inventory processes in previous roles. Discuss the importance of managing stock levels, conducting counts, and ensuring products are well-presented to drive sales and enhance the shopping experience.

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How would you approach training new staff as a Store Manager in Training?

Talk about your belief in comprehensive training that combines hands-on experience with guidance. Suggest methods you’d use to ensure new team members feel supported and knowledgeable about GNC’s products and service expectations.

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Why do you want to work for GNC as a Store Manager in Training?

Express your admiration for GNC’s long-standing commitment to health and wellness and how excited you are about the opportunity to grow within a team that shares your values. Tie this into your personal career goals and your desire to contribute to the company’s mission.

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Full-time, on-site
DATE POSTED
December 16, 2024

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