At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Customer Experience Specialist will be the custodian of the customer’s journey where they will manage customer expectations with empathy, clear communication, while documenting each issue in detail. In this role, you will help promote the GoHealth brand as the unbeatable customer experience within the industry. You will work as an integral part of a cross functional team that will support and advocate for the entire organization. Ensuring that our vision of delivering an unparalleled, effortless, personal, and connected experience is achieved.
JOB REQUIREMENTS
25% Travel Required
Education
Licenses/Certifications
Additional Knowledge, Skills and Abilities Required
Additional Knowledge, Skills, and Abilities Preferred
ESSENTIAL FUNCTIONS
PHYSICAL REQUIREMENTS
GoHealth is an on-demand consumer-centric care platform that serves as the digital and physical front door to the healthcare ecosystem.
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