Recruiter

Role: Recruiter

Type: Full Time | Fixed Term, 12 months

Reports to: TBC Manager of Talent Acquisition / Senior People Partner

Location: Hybrid | Farnborough 2/3 days a week

GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns.

Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime.

Recruiter | GoHenry

GoHenry is seeking a recruiter to join our dynamic global People team. Reporting into our Manager of Talent Acquisition / Senior People Partner, the Recruiter will be primarily responsible for the recruitment of our call centre teams, based in Farnborough and Lymington. You’ll work to proactively source and screen candidates in addition to supporting other roles, as required. 

This is a full-time, 37.5 hours per week, role working Monday to Friday 9 am to 5:30 pm, on a 12-month fixed term contract. This role will be based out of our Farnborough office and will be required in the office 2/3 days a week. 

What you’ll do:

• Manage end-to-end recruitment for all call centre roles, including; job postings, CV screening, initial screening interviews, assessment activities, and interview coordination through to offers. 

• Proactively directly source candidates through channels including job boards, social media, and local networks

• Build and maintain a talent pipeline for future hiring needs 

• Attend job fairs, career events, and other recruitment activities to increase brand visibility in the Farnborough area, and ensure we’re able to attract great talent

• Ensure a seamless and positive candidate experience throughout the recruitment process.

• Communicate effectively with candidates, keeping them informed and engaged.

• Manage candidate feedback and provide prompt follow-ups.

• Provide guidance to hiring managers on candidate selection and best recruitment practices.

• Collaborate with the People Operations and [Call Center] Onboarding Team to ensure smooth onboarding of all new hires. 

• Ensure compliance with all employment laws and company policies

• Providing other general recruitment support, as needed.

What we’re looking for:

• Proven experience as a recruiter, preferably in a high-volume call centre or customer service environment.

• Strong understanding of the recruitment lifecycle, sourcing strategies, and screening techniques.

• Excellent communication and interpersonal skills with the ability to build relationships at all levels.

• Ability to work in a fast-paced, dynamic environment and handle multiple open positions simultaneously.

• Proficiency in applicant tracking systems (ATS) and other recruitment tools.

• Strong organisational skills and attention to detail.

• Experience in creating and conducting recruitment reports and metrics.

• Knowledge of employment laws and hiring compliance.

• Ability to adapt and innovate recruitment practices to meet the changing needs of the business.

Benefits

• Flexible working

• BUPA Private Medical or BUPA Cash Plan

• 25 days annual leave, plus public holidays

• An additional day off on the week of your birthday

• Flexible public holidays

• Family friendly leave policies

• Death In Service Benefit - X4 your annual salary

• Mental Health Platform - OpenUp

• Nursery/ Childcare Benefits

• Cycle to work scheme

• Gym Discounts

• Training budget

We’re proud to say...

• We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023

• We’re one of Tech Track’s top 50 fastest-growing UK companies.

• We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023.

• We won the Tech for Good award at the Better Society Awards 2023

• Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts

GoHenry is an equal opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Want to join our mission?
If GoHenry sounds like a place you’d like to be, please apply using the link below.