Job Description

About the role

At Going, our mission is to help people travel and experience the world, while becoming the foremost travel app in everyone’s pocket. As a bootstrapped and profitable travel-tech company with over 2.5M subscribers, we are scaling our infrastructure to support a data-driven product experience and ensure a seamless platform for our members.

We’re hiring a Senior Infrastructure Engineer to lead the design, implementation, and optimization of our SaaS infrastructure. In this role, you will partner across engineering and product teams to create scalable, secure, and reliable systems that meet the demands of a growing customer base. You’ll balance hands-on technical work with strategic decision-making, fostering a culture of automation, collaboration, and operational excellence.

We will prioritize applications received by December 31 to ensure timely review and response. While applications may remain open after this date, those submitted later may experience a slower review process.

Key Accountabilities

• Oversee the migration of key services to modern cloud-native infrastructure using best practices for scalability and performance.

• Enhance CI/CD pipelines to streamline development workflows and reduce time-to-production.

• Implement robust monitoring, logging, and alerting systems to improve reliability and visibility into system performance.

• Audit the current infrastructure to identify risks, inefficiencies, and opportunities for improvement.

• Own the technical vision for DevOps and infrastructure, driving long-term improvements in automation, scalability, and security.

• Lead incident response and postmortem processes, ensuring the team is proactive in preventing future outages.

• Act as a mentor to and experience dependent, manage a junior engineer, sharing best practices and fostering a culture of continuous improvement.

• Build and maintain infrastructure as code (IaC) to ensure consistency and repeatability of deployments.

• Collaborate with product, data, and engineering teams to align infrastructure with evolving business needs.

What You Know

Required:

• 6+ years of professional experience in DevOps, infrastructure engineering, or site reliability engineering, including 2+ years in a leadership role.

• Expertise in cloud platforms such as AWS, GCP, or Azure, with a focus on designing and managing scalable infrastructure.

• Hands-on experience with infrastructure as code tools (e.g., Terraform, CloudFormation).

• Strong background in containerization and orchestration technologies (e.g., Docker, Kubernetes).

• Proven track record of building and optimizing CI/CD pipelines for efficient and secure deployments.

• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).

• Familiarity with security best practices, including identity management, network security, and data protection.

• Excellent communication skills and the ability to collaborate with cross-functional teams.

Preferred:

• Certifications in cloud platforms (e.g., AWS Solutions Architect, Kubernetes Certified Administrator).

• Experience with incident management and building high-availability systems.

• Knowledge of performance optimization and cost management in cloud environments.

• Expertise in scripting and automation (e.g., Python, Bash, Go).

• Familiarity with supporting data and machine learning platforms.

• Experience working in subscription-based business models or with large-scale consumer applications.

Benefits & Perks you’ll love…

• The salary for this role is $165,000 + equity

• 100% remote work environment

• Annual team retreats, with past destinations including Washington D.C., Vancouver, Punta Cana, and Mexico City.

• Open vacation policy, with a 15-day minimum

• Comprehensive health, vision, dental, and life insurance

• 401(k) with a 5% match

• $750/quarter remote work, wellness, and wisdom stipend

• Up to 12 weeks of paid family leave

• Meetup stipend when you cross paths with a co-worker

• Continuing education & development reimbursement

• Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.