IT Manager

The Manager of IT at GoNetspeed will lead our IT staff and provide oversight of our corporate networks, applications, systems, data, virtual platforms, and backup systems. Examining and implementing ways to upgrade our networks and systems cost-effectively to meet our needs now and in the future is critical. The IT Manager will be responsible for developing network maintenance and growth plans, assist with creating annual and project budgets, keeping the management team up to date on the latest application and networking technologies and develop and execute plans to achieve operational goals.

Essential Job Functions:

•Oversees primary support for GoNetspeed employees, network and PC /LAN servers, virtual platforms and cloud services which include planning, implementing, maintaining, and troubleshooting network and system hardware and software and other projects and duties as assigned.

•Manages staff responsible for planning, implementing, maintaining, and otherwise supporting GoNetspeed corporate networks and systems, Desktop hardware, laptops, mobile-devices and software products, corporate firewalls, database systems, network and systems security and access controls.

•Responsible for systems administration of all servers (virtual and dedicated) company-wide

•Responsible for corporate firewalls and security policies, antivirus, antimalware, employee security training and awareness.

•Participates in immediate and long-term planning for the department to select and utilize appropriate technologies to meet the evolving needs of all GoNetspeed locations and networks. 

•Monitors performance of team, completes employee reviews, approves time, and conducts employee coaching when necessary.

Knowledge, Skills and Abilities

•Requires exceptional management, organization, communication, and technical skills. 

•Demonstrated success and performance in a team environment.

•Works well under pressure with strong technical aptitude.

•Experience with Microsoft Infrastructure – Active Directory domains, DNS, DHCP, File Sharing and Permissions, Group Policies

•Solid understanding of Windows and Microsoft back-office administration; and application resource utilization monitoring, Linux applications, VMware, virtualization and storage technology, Microsoft 365 including SharePoint, Power Apps and Power Automate, etc. and cloud infrastructure 

•Requires knowledge and familiarity with routing, switching, networking and IP address administration.

•Ability to document, organize and prioritize multiple work assignments and manage projects effectively.

•Technical planning, project management and supervisory experience preferred.

•Demonstrated analytical and problem solving skills.

Education and Experience:    

•Bachelor’s degree in engineering, computer science or equivalent IT work experience.

•Microsoft Infrastructure: 5 years

•Personnel Management: 5 years

•Information Technology: 5 years