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Sr Product Manager

Overview: Gopuff is the go-to solution for customers' immediate everyday needs, from convenience items to home products, over-the-counter medications, and food and drinks. As the fastest-growing, most affordable delivery service in the market, Gopuff is open 24/7 in most areas and at night everywhere to bring customers what they need when they need it most. We're on a mission to shape the future of commerce by offering a unique combination of speed, selection, and a great customer experience.


What we do: The Gopuff 3P Storefront and Integrations team is looking for an experienced product leader who will define and build the future of Gopuff’s storefronts and integrations.  In this role, you will solve problems that help brands deliver on rapidly evolving consumer expectations around delivery speed by leveraging Gopuff’s logistics network, instant fulfillment infrastructure and technology to power their own direct-to-consumer websites — all while driving profitable order volume and diversifying revenue streams for Gopuff.  


You will rally an elite team of engineers and work with various business teams to enhance products within the 3P team. You'll have the opportunity to make a significant impact as your work will directly touch the experience for our customers and consumers.


This is a hybrid position (Tues-Thurs onsite) in our Philadelphia, PA or Aventura, FL locations



Minimum Qualifications:
  • - Bachelor's Degree
  • 5+ years of work experience in Product Management on teams building technology products
  • Extensive experience in building and managing internal apps and platforms, preferably in e-commerce or on-demand delivery businesses
  • Strong technical understanding and design sensibility with a record of working closely with design and shipping delightful products
  • Deeply care about your end-users, love experiencing your product, and relentlessly innovate for them.
  • Experience launching products and features 0->1, triaging bugs during pilots, and funneling user feedback to the engineering teams
  • Ability to prioritize across many business needs, opportunities, and feature requests and turn them into clear PRDs and specs for the engineering team to build
  • Know how to use data to inform sound product decisions (SQL proficiency preferred), ability to run experiments, and condense results.
  • Excellent communication and presentation skills
  • Enjoy problem-solving and proactively look for opportunities to improve and iterate
  • Ability to collaborate and work productively across large teams


Responsibilities:
  • Set the product strategy for Gopuff’s 3rd party marketplaces and integrations
  • Own the product work required to get Partnership initiatives to successful outcomes
  • Advocate for your users and be responsible for ensuring the user is at the forefront of all product decisions
  • Collaborate closely with teams across Gopuff to ensure these platforms are scaled in a way that unlocks long-term value for broader sets of use-cases
  • Partner closely with engineers, data scientists, designers, product managers, and business stakeholders to prioritize a product roadmap that focuses on the user while meeting business objectives
  • Execute against a product roadmap that allows Gopuff to scale while continuing to add and enter new verticals and categories
  • Develop a deep understanding of the capabilities and limitations of our current tech stack.
  • Evaluate new technologies and make recommendations to pursue future products.
  • Have a blast working with a super-fun team and shipping impactful features


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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CEO of Gopuff
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Rafael Ilishayev / Yakir Gola
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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
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What You Should Know About Sr Product Manager, Gopuff

Are you a collaborative and innovative product leader? Gopuff, the fastest-growing delivery service catering to customers' everyday needs, is on the lookout for a Sr Product Manager to join our 3P Storefront and Integrations team in Philadelphia, PA. As a key player at Gopuff, you'll define the future of our storefronts and integrations, helping brands meet the demands of a fast-paced consumer marketplace. This hybrid role allows you to work onsite from Tuesday to Thursday while giving you the chance to solve critical challenges that enhance the Gopuff experience for customers everywhere. With your background in product management and an understanding of e-commerce or on-demand delivery, you’ll guide a talented team of engineers and collaborate with various business units to build delightful user experiences that drive profitable order volumes. Your expertise in product strategy, launching features from conception to execution, and deep empathy for the end-user will be essential as you navigate a roadmap that unlocks long-term value. Enable Gopuff to expand its reach while continuing to innovate, all while working in a team that loves what they do! If you're ready to impact the way people get their everyday needs, Gopuff is the place for you. Our diverse and inclusive workplace welcomes everyone!

Frequently Asked Questions (FAQs) for Sr Product Manager Role at Gopuff
What qualifications do I need to apply for the Sr Product Manager position at Gopuff?

To apply for the Sr Product Manager position at Gopuff, you need a Bachelor's Degree along with over 5 years of experience in Product Management, especially focused on technology products. Candidates with experience in the e-commerce or on-demand delivery sectors will find this role particularly fitting. A strong understanding of tech design, experience in launching products, and the ability to utilize data-driven decision-making are also crucial for the position.

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What are the main responsibilities of a Sr Product Manager at Gopuff?

As a Sr Product Manager at Gopuff, you will be responsible for setting the product strategy for our 3rd party marketplaces and integrations. You'll own and drive partnership initiatives to successful outcomes, advocate for the end user throughout all product decisions, and collaborate with engineers and designers to prioritize a product roadmap. You'll also evaluate new technologies and ensure that product launches align with both user experience and business objectives.

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How does the Sr Product Manager role at Gopuff impact customer experience?

The Sr Product Manager role at Gopuff significantly influences customer experience by focusing on building seamless, user-friendly storefronts and integrations. By advocating for users and ensuring their needs are met with speed and efficiency, you’ll directly contribute to enhancing the convenience and satisfaction customers feel while using Gopuff services. Your work allows Gopuff to innovate continuously and adapt products based on user feedback and market trends.

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What kind of team will I be working with as a Sr Product Manager at Gopuff?

At Gopuff, you'll collaborate with an elite team of engineers, data scientists, designers, and business stakeholders. This diverse team is dedicated to prioritizing the user while achieving business objectives. You will find a supportive environment that values teamwork, creativity, and the spirit of fun as you all work together to ship impactful product features.

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What is the work culture like at Gopuff for a Sr Product Manager?

Gopuff fosters a vibrant and inclusive work culture where each employee is valued for their unique contributions. As a Sr Product Manager, you'll find an environment that balances hard work with a sense of camaraderie and fun. The company emphasizes diversity and encourages all qualified individuals to apply. Gopuff understands the unpredictability of life and strives to create a supportive workplace that enables employees to perform at their best while enjoying the journey.

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Common Interview Questions for Sr Product Manager
Can you describe your experience with launching a product from concept to execution?

To answer this effectively, consider discussing a specific product you've launched, highlighting your role in defining the product vision, collaborating with cross-functional teams, and using data to inform key decisions. Emphasize the steps you took during each phase of development and what you learned from the process.

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How do you prioritize features when managing a product roadmap?

You should explain your approach to prioritization, such as using a matrix to evaluate potential features based on user impact, cost, and scope. Discuss your experience in balancing various business needs and how you incorporate data insights to make informed decisions.

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Describe a time you received negative feedback on a product. How did you handle it?

Share an example that illustrates your ability to embrace constructive criticism. Discuss how you gathered feedback, analyzed the situation, collaborated with your team to address the issues, and made adjustments to improve the product while keeping the user experience at the forefront of your efforts.

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What strategies do you use to understand user needs and market trends?

Discuss various methods such as user interviews, surveys, competitive analysis, and data analytics tools. Highlight how these strategies enable you to gain insights into customer behavior and market positioning to inform product development and prioritize features effectively.

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How do you manage conflicts within your team?

Explain your conflict resolution approach, such as fostering open communication and encouraging a culture of feedback and collaboration. Sharing an example where you successfully resolved a conflict will demonstrate your ability to maintain team harmony and focus on the project goals.

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What is your experience working with cross-functional teams?

Describe your role in previous projects involving collaboration with engineering, marketing, and design teams. Highlight your ability to communicate effectively across all teams to ensure alignment and cohesiveness throughout the product lifecycle.

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How do you measure the success of a product after its launch?

Detail the KPIs or metrics that are critical to reviewing a product's performance, including user adoption rates, engagement levels, and customer satisfaction scores. Discuss specific data analytics tools you have used to track these metrics and how they influence future product iterations.

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What motivates you to innovate in product management?

Discuss your passion for solving user problems and your desire to enhance the customer experience. Share examples where your innovations led to successful outcomes or improved efficiency, emphasizing how seeing the positive impact on users drives your motivation.

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How do you leverage data to inform your product decisions?

You should explain your familiarity with APIs, data analytics tools, and any specific methodologies you've used to analyze product performance. Demonstrate how this data informs your decisions about which features to prioritize and how to improve existing products.

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What do you think are the most important qualities for a Sr Product Manager?

When answering, highlight qualities like strong communication skills, user-centric focus, technical understanding, and adaptability. Provide examples from your career that illustrate how you embody these qualities and how they have contributed to your success as a product manager.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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Paid Holidays
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 2, 2024

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