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Devops Engineer 1

The DevOps Engineer I will play a significant role in the development, automation, and security across our diverse company portfolio. We presently use a diverse number of systems like Chef, GitLab, GitLab-CI, Terraform, and Kubernetes to automate the testing and delivery of both our Windows and Linux based hosted applications; with plans to consolidate on a standard set of tools leveraging GitLab-CI and Kubernetes where possible. The DevOps Engineer I will have a basic understanding of full-stack application development, testing, continuous integration, a passion for security, and experience working in an agile software development environment.



#India


What your impact will look like here
  • Support the software development process by identifying inefficiencies, recommending solutions, automating delivery, and implementing testing 
  • Assists with troubleshooting issues related to deployments 
  • Escalation support for the SRE team
  • Provisioning and maintenance of systems, load balancer configs, firewall rules, databases and other automation driven infrastructure tasks
  • Automate CI/CD pipelines to build and deploy our software


You will love this job if you have
  • Bachelor's degree in computer science and/or relevant experience
  • Effective communication skills for working across support and engineering departments
  • Basic hands-on experience in Windows, MySQL, Terraform, Chef, Kubernetes, GitLab
  • Basic understanding of programming scripting languages Terraform, Chef
  • Basic understanding with cloud hosting such as AWS or Microsoft Azure
  • Basic understanding of virtualized environments
  • Basic knowledge of source control management GitHub, GitLab preferred
  • Passion for security and identifying opportunities to improve security and testing


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!


The Team

We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

-        Employee Resource Groups to encourage diverse voices

-        Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

-        Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

-        We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Process

-        Assessment – Take a quick assessment.

-        Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

-        Coding – Take a quick coding test online.

-        Hiring Manager/Panel Interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

-        Reference checks – Provide 2 references so we can hear about your awesomeness.

-        Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.

-        Written offer – Sign a formal letter and get excited because we sure are!

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

-        Hospitalization Insurance Policy covering employees and their family members including parents

-        All employees are covered under Personal Accident Insurance & Term Life Insurance policy

-        All employees can avail annual health check facility 

-        Eligible for reimbursement of telephone and internet expenses

-        Wellness Allowance to avail health club memberships and/or access to physical fitness centres

-        Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

-        Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7 

-        Access to learning management system Say., Udemy Learning Premium account membership & many more

-        Access to Rewards & recognition portal and quarterly recognition program

 

Security and Privacy Requirements

-        Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-        Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

 

 

 

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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CEO of Granicus
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What You Should Know About Devops Engineer 1, Granicus

At Granicus, we're looking for a passionate DevOps Engineer I to join our vibrant team in Bengaluru! In this exciting role, you'll dive deep into the world of development, automation, and security across our diverse range of products. We're using cutting-edge tools like Chef, GitLab, GitLab-CI, Terraform, and Kubernetes, but we're also on an exciting mission to streamline our processes with a focus on GitLab-CI and Kubernetes. As a DevOps Engineer I, you'll have the chance to support our software development process by spotting inefficiencies, recommending solutions, and automating our delivery and testing processes. There's also troubleshooting involved, as you'll assist with deployment issues and work closely with the Site Reliability Engineering (SRE) team. You should have a foundational understanding of full-stack application development, CI/CD processes, and a strong enthusiasm for security. Whether you're provisioning systems, setting up firewalls, or ensuring our load balancers are optimized, your efforts will help us serve both our government clients and the communities they impact. If you've got a degree in computer science or relevant experience, and have hands-on knowledge in platforms like AWS or Microsoft Azure, we'd love to hear from you! At Granicus, diversity and inclusion are at our core, and we encourage applicants from all backgrounds to apply, as we believe in growing together.

Frequently Asked Questions (FAQs) for Devops Engineer 1 Role at Granicus
What are the responsibilities of a DevOps Engineer I at Granicus?

As a DevOps Engineer I at Granicus, your primary responsibilities will include supporting the software development process by identifying inefficiencies, automating delivery and testing, and assisting with troubleshooting deployment issues. Additionally, you’ll be involved in provisioning and maintaining systems, managing firewalls and databases, and automating CI/CD pipelines to enhance performance and efficiency.

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What skills are required for the DevOps Engineer I position at Granicus?

To excel as a DevOps Engineer I at Granicus, candidates should have a Bachelor’s degree in computer science or equivalent experience. Key skills include effective communication abilities, hands-on experience with tools like Terraform, Chef, Kubernetes, and GitLab, and a foundational understanding of cloud environments such as AWS or Microsoft Azure. A passion for security is also essential to drive continuous improvement in testing and protocols.

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What is the work culture like for a DevOps Engineer at Granicus?

At Granicus, the work culture is inclusive and supportive, emphasizing collaboration and innovation. You'll find employee resource groups that amplify diverse voices, opportunities for face-to-face interactions with leadership, and programs that focus on mental health and work-life balance. The company actively fosters an environment where ideas are welcomed and meritocracy is championed.

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Is there an opportunity for growth for a DevOps Engineer I at Granicus?

Absolutely! At Granicus, we nurture talent and provide pathways for personal and professional growth. As a DevOps Engineer I, there are plenty of opportunities to take on responsibilities with larger projects, learn new tools, and potentially move up within the organization. We actively encourage continuous learning and development through resources such as our Udemy Learning account.

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What benefits does Granicus offer to their DevOps Engineer I employees?

Granicus offers an attractive benefits package, which includes hospitalization insurance for employees and their families, personal accident and term life insurance, annual health check-ups, and wellness allowances for gym memberships. Furthermore, Granicus promotes mental well-being with apps offering 24/7 support, work-life balance initiatives like 'Wellbeing Wednesdays', and a comprehensive rewards and recognition program.

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Common Interview Questions for Devops Engineer 1
Can you explain your experience with CI/CD pipelines as a DevOps Engineer?

In answering this question, detail your familiarity with CI/CD tools like GitLab-CI and discuss specific projects where you automated deployment processes. Highlight your understanding of the software development lifecycle and the impact that efficient CI/CD practices can have on project delivery.

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How do you handle troubleshooting deployment issues as a DevOps Engineer?

Share a specific instance where you successfully resolved a deployment issue. Talk about your approach - from identifying the problem, analyzing logs, communicating with team members, and implementing a solution. Emphasize the importance of documentation and knowledge sharing within the team.

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What is your understanding of infrastructure as code (IaC) and how have you applied it in previous roles?

Discuss specific IaC tools you've used, such as Terraform, and detail a project where you implemented infrastructure as code to automate deployment and configuration management. Highlight the advantages of IaC in terms of scalability and reproducibility.

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How do you ensure security in a DevOps environment?

Emphasize your proactive approach toward security, like integrating security practices into CI/CD pipelines (SecDevOps). Discuss tools and practices you’ve implemented to identify vulnerabilities early in the development process.

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What cloud environments are you familiar with, and how have you leveraged them in your work?

Detail your experience with cloud platforms such as AWS or Microsoft Azure, including specific services you have worked with. Share how you utilized these services to enhance application deployment and management through automation.

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Describe your experience working with containers and orchestration tools.

Provide details about your experience with Docker and Kubernetes. Discuss how you have used these tools to streamline application deployment and scale services effectively, along with any challenges you faced during their implementation.

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What scripting languages are you proficient in and how have you used them in automation?

List the programming and scripting languages you know (like Python, Bash, Ruby, etc.), and share examples of scripts you wrote to automate tasks, manage infrastructure, or facilitate deployments. Highlight how these scripts minimized manual efforts and improved efficiency.

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How do you prioritize tasks and handle shifting priorities in a fast-paced environment?

Discuss your time management strategies, such as using task management tools or agile methodologies, and provide examples of how you've successfully navigated changing priorities and tight deadlines while ensuring quality outcomes.

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Can you explain how you collaborate with software developers and the SRE team?

Talk about your experience working with cross-functional teams, emphasizing communication, shared goals, and collaboration tools. Provide examples of successful projects that resulted from this teamwork and how it benefited the overall product development.

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What motivates you in your role as a DevOps Engineer?

Express your passion for innovation, problem-solving, and continuous learning as key motivators. Explain how contributing to projects that aim to improve processes and efficiencies in a meaningful industry, like GovTech, inspires you.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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Full-time, remote
DATE POSTED
March 12, 2025

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