Regional Director, SaaS Product Management (Australia)

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

Granicus is looking for a Regional Director for its Product Management team in Australia.  We need a strong business leader with deep interest in software, and its ability to impact global democracy, citizen engagement, and increased government transparency.  No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen.  You possess a unique blend of business and technical savvy; a big-picture vision, as well as a passion for servant leadership that makes you the kind of person people want to work with and for. 

We’re looking for someone who can build and leverage strong teams. You are a seasoned coach who is committed to guiding your team of Product Managers to develop and define the future of Granicus Products. You are ultimately responsible for aligning the team behind the most important concepts at any given time, with an eye toward driving growth in key metrics and constantly improving the user experience. Ideal candidates have a strong business acumen with a bias towards action.  You are analytical, but also not afraid to take risks; and are able to combine concrete data with solid instincts to move our suite of products forward every day.

**Candidates must live in Australia, & have Australian Citizenship or Perm. Resident Alien status to be considered. This is due to the government-related work our clients perform. **

• Work closely with leaders at all levels to deeply understand the business model and break down the 3-5 year company vision into actionable product plans
• Own and set the product roadmap, understanding and leading tradeoff decisions to most effectively meet the needs of stakeholders, internally and externally
• Develop cross-product vision and strategy to more fully leverage organizational capabilities and drive greater value
• Coach and mentor Product team members, ensuring both individual guidance, as well as standard tools and processes are utilized to do their respective jobs
• Engage with the Engineering and Product teams to drive product development from ideation through implementation
• Be a key interface working with the Implementation, Customer Care and Support teams to continually learn from cases/deployment and provide added value for our customers
• Balance decision making by leveraging data/analytics with the art of sequencing and competitive insights to craft the path forward
• Proven ability to communicate, present, and sell your ideas to senior executives
• Dig deeply into data for insights and trends that help to determine success of features, enhancements and product integrations
• Monitor usage and revenue impact of new services to help determine future direction of product development

• 5+ years of experience in Product Management 
• Extensive experience in an Agile working environment across multiple timezones.
• Exceptional work ethic, team mentality, positive attitude, highly-driven, self-motivated
• Proven history of developing great teams, in both shared and remote locations and a passion for helping others to succeed
• Skilled at breaking long-term vision down into a detailed and sequenced roadmap for success
• Ability to tie together a complex ecosystem of products and technologies, juggling multiple product schedules to align them with business needs
• Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs across products
• Technical depth that enables you to understand and earn the respect of the engineers you work with 
• Demonstrated success in working with cross-functional teams
• Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, C-Suite Leaders, users, etc.
• Bachelor's degree in a technical discipline (e.g., Computer Science, Engineering, Math) or MBA is a plus

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.