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Gratis Copies Process Manager_0523-CH-082

About our Team
Our team Supports general business operations by providing various administrative support activities as a generalist. Also, combination of disciplines in the Administrative Services Function General Profile Works within established procedures.
About the role
The Gratis Copy Process Manager is responsible for initiating the gratis copies process. By monitoring milestones from PPM reports, and will execute the reviewer, editor and author.
Responsibilities
  • Confirming the gratis copy terms and conditions in the contracts and agreements before initiating the gratis copy process.
  • Obtaining contributor contact details where needed, and ensure that contributors receive required number of gratis copies per Contributor Agreements
  • Working towards answering queries from editorial, contributors, other support teams regarding gratis copy order status.
  • Resolving problems, addressing queries with specifics to gratis copies process and support the business by reporting on gratis copies status.
  • Working on close collaboration with the content editorial teams, global reporting, transformation O&F team, inventory/warehouse, suppliers.
  • Communicating with our community, publishers and cross-functional teams to provide updates and advice for submission and publication queries.
Requirements
Work in a way that works for you
We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
Working for you
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  • Group Health Insurance Policy (covering self and family)
  • Group Life insurance/accident policy
  • Generous long-service awards
  • New Baby gift
  • Subsidised food provided (applies to India- Chennai)
  • Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave
  • Free Transport provided to and from the office (applies to India-Chennai)
About us
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Join Us
Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
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DATE POSTED
July 20, 2023

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