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Associate Director, Infrastructure Engineering

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

About the Role: 

The Associate Director of Infrastructure Engineering will oversee the vision, design, implementation, and operations of critical technology solutions for IT Infrastructure to ensure enterprise-wide optimization, security, and compliance. This role involves guiding technological transformations, ensuring the implementation of organizational policies and SLAs, and fostering innovation across platforms while driving efficiencies through automation. The successful candidate will manage teams responsible for maintaining high network security, system reliability, and disaster recovery standards, while aligning with industry standards such as NIST, ISO 27001, HIPAA, and others. 

Essential Duties and Responsibilities: 

Technological Transformation and Optimization: 

  • Oversee the technological roadmap and transformation strategies, ensuring alignment with the organization’s strategic goals. 

  • Foster innovation by developing a culture of continuous improvement, challenging status quo and rapid prototyping to develop scalable solutions 

  • Adoption of emerging technologies while demonstrating business value. 

  • Optimizing platforms across the enterprise and driving system efficiencies through automation and process streamlining. 

  • Ensure adherence to enterprise-wide security and compliance protocols. 

Leadership and Strategy: 

  • Create vision for next-generation IT infrastructure, with migration plans to best-in-class architecture to support business scalability goals. 

  • Lead cross-functional teams responsible for integrating and managing technology solutions such as Palo Alto Networks Prisma, Cisco ICE, Ring Central, Juniper MIST, Simpplr, and CrowdStrike. 

  • Supervise technology stack overhauls, including on-premise and cloud infrastructure, ensuring scalability, security, and resilience. 

  • Guide the creation and execution of organizational policies and SLAs, focusing on system reliability, disaster recovery, and process efficiency. 

  • Vendor management and contract negotiation. 

Compliance and Security: 

  • Develop, preserve, and execute Policies and Standards ensuring compliance with relevant regulatory frameworks (e.g., GDPR, SOX). 

  • Ensure all systems are secure, compliant, and regularly audited for vulnerabilities, optimizing security across the network infrastructure. 

  • Lead the disaster recovery strategy, ensuring business continuity through effective endpoint data management, backup strategies, and restoration processes. 

  • Implement and maintain all Services under remit based on Secure by Design principles. 

  • Support Incident Response team as infrastructure SME. 

Collaboration and Stakeholder Management: 

  • Collaborate with senior leadership to align infrastructure goals with business needs. Minimize or avoid disruption to business operations during planned infrastructure changes. 

  • Work across technical domains to enable productivity for software development teams, including support for application hosting and infrastructure-as-code solutions. 

  • Engage with vendors, ensuring cost-effective solutions and continuous technological improvements, optimizing shared infrastructure where appropriate. 

  • Mentor and lead engineering teams to drive performance, engagement, and professional development. 

  • Contribute thought leadership to the development of technology strategy and solutions across multiple technical and business functions. 

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 10+ years of experience in Infrastructure Engineering or related fields, with at least 5 years in a leadership role.
  • Strong domain specific expertise:
    • Implementing and managing network infrastructure, cloud infrastructure, and disaster recovery solutions.
    • Managing data center operations for virtual and data systems.
    • Managing DevOps and AWS cloud technologies and operations.
    • Leading transformation to Software-defined / Zero-trust architectures.
    • Driving automation and process efficiencies in complex enterprise environments.
  • Experience in implementing security best practices supporting technology based on strong engineering rigor.
  • Familiarity with industry standards such as NIST, ISO 27001, HIPAA, SOX, CCPA, and GDPR. Preference for healthcare/biotech industry experience.
  • Familiarity with support for High Performance Computing technologies and operations.
  • Experience of integrations with external systems, eg through joint ventures, partnerships or M&A
  • Experience of operating in a high-growth public company, while maintaining quality and scalability in solution implementations.

Additional Information

Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

For positions based in Palo Alto, CA or Redwood City, CA, the base salary range for this full-time position is $163,200 to $220,300. The range does not include benefits, and if applicable, bonus, commission, or equity.

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

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$163200K
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What You Should Know About Associate Director, Infrastructure Engineering, Guardant Health

If you're ready to step into a pivotal role at Guardant Health, the Associate Director of Infrastructure Engineering position might be just the opportunity you've been waiting for! Based in sunny Palo Alto, CA, you'll be at the forefront of driving technological advancements to help us conquer cancer globally. In this role, you will oversee the vision, design, implementation, and operations of our IT infrastructure, ensuring everything is optimized, secure, and compliant. Your experience will guide transformative strategies and influence a culture of innovation, where challenging the status quo is encouraged. You'll manage teams that prioritize high network security and system reliability while keeping disaster recovery standards top of mind. You'll be collaborating with senior leaders to align infrastructure goals with broader business needs, mentoring your team, and ensuring that we adopt best practices across our technology solutions. At Guardant, we believe in a hybrid work model, promoting work-life balance without sacrificing the collaboration that drives us forward. If you're motivated by the prospect of using technology to make a real difference in the healthcare industry, join us and play a part in pioneering change in cancer care!

Frequently Asked Questions (FAQs) for Associate Director, Infrastructure Engineering Role at Guardant Health
What are the main responsibilities of an Associate Director, Infrastructure Engineering at Guardant Health?

As an Associate Director of Infrastructure Engineering at Guardant Health, your main responsibilities include overseeing the technological roadmap, managing teams focused on network security and system reliability, and guiding the organization’s technological transformations. You'll be crucial in ensuring security compliance, leading a culture of continuous improvement, and optimizing infrastructure to support the company’s strategic goals.

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What qualifications are needed for the Associate Director, Infrastructure Engineering position at Guardant Health?

To qualify for the Associate Director, Infrastructure Engineering role at Guardant Health, candidates should possess a Bachelor's degree in Computer Science or a related field, along with 10+ years of experience in infrastructure engineering, including five years in a leadership role. Familiarity with industry standards like NIST and HIPAA, along with experience in the healthcare or biotech industries, is essential.

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How does Guardant Health ensure compliance and security for the Associate Director, Infrastructure Engineering role?

Guardant Health places significant emphasis on compliance and security, especially for the Associate Director, Infrastructure Engineering. This role involves developing and executing organizational policies and standards to ensure compliance with regulatory frameworks like GDPR and SOX. Regular audits and continuous monitoring of security measures are also vital components to maintain robust security across the infrastructure.

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What technologies will the Associate Director, Infrastructure Engineering work with at Guardant Health?

In the Associate Director, Infrastructure Engineering role at Guardant Health, you'll work with a range of technologies including Palo Alto Networks Prisma, Cisco ICE, and cloud infrastructure tools related to AWS. Familiarity with disaster recovery solutions and networking technologies is also crucial as you guide tech transformations and optimize solutions across an evolving technological landscape.

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What is the work environment like for an Associate Director, Infrastructure Engineering at Guardant Health?

The work environment for an Associate Director, Infrastructure Engineering at Guardant Health is a hybrid model, combining in-office collaboration in Palo Alto, CA with opportunities for remote work. This structure allows for focused thinking time as well as team engagement to advance critical projects in a supportive and innovative atmosphere.

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Common Interview Questions for Associate Director, Infrastructure Engineering
Can you describe your experience with cloud infrastructure solutions relevant to the Associate Director, Infrastructure Engineering role?

In your response, detail any hands-on experience with cloud platforms, focusing on specific tools you've used, such as AWS or Azure. Highlight how you've managed and optimized these infrastructures in previous roles and the impact it had on the organization’s performance or security.

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How have you led technological transformations in past roles?

Share examples from your career where you've effectively led tech transformations. Discuss the strategies you employed to encourage innovation and collaboration among teams, and how you measured the success of these initiatives.

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What strategies do you use to ensure compliance with industry standards in IT infrastructure?

Explain how you implement compliance frameworks like NIST or ISO 27001 within your teams. You might want to discuss any audits conducted, how you handle non-compliance issues, and your approach to ongoing training in compliance protocols.

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Can you elaborate on your experience managing cross-functional teams?

Provide insights into your management style specifically regarding cross-functional teams. Highlight how you ensure clear communication, foster collaboration, and promote shared objectives among diverse team members.

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How do you approach vendor management and contract negotiations?

Discuss your experience in selecting vendors and negotiating contracts. It's beneficial to share specific examples where your negotiations directly resulted in improved terms or savings for your organization.

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What is your process for ensuring network security in IT infrastructure?

Outline your approach to maintaining network security, including the tools and protocols you utilize. Discuss how you develop security policies and educate your teams about best practices in cybersecurity.

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Can you share an experience where you improved process efficiencies in an infrastructure setting?

Discuss concrete examples of automation or process improvements you've implemented in your previous roles. Highlight the transformation you initiated and the measurable impacts that result from these efficiency gains.

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What are the key elements of an effective disaster recovery plan?

Describe what you consider essential components of a disaster recovery strategy, such as data backup solutions, recovery time objectives, and regular testing of the processes. Speak to any specific scenarios in which your plans were put to the test.

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How do you stay updated with emerging technologies in IT infrastructure?

Share the resources and methodologies you employ to keep abreast of industry trends, whether it’s attending conferences, participating in online courses, or engaging with professional networks. Illustrate how this knowledge has benefited your previous roles.

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What leadership qualities do you believe are essential for an Associate Director, Infrastructure Engineering?

Discuss what you think makes a great leader in this role. Emphasize qualities such as transparency, adaptability, and the ability to inspire teams. Provide examples of how you've embodied these traits in your prior experiences.

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Guardant Health is a mission-driven company where patients are the inspiration that drives us every day. By connecting with patients and caregivers, we gain insights into the challenges they face at all stages of the journey. When you join us, you...

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Full-time, hybrid
DATE POSTED
December 12, 2024

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