Customer Sales Representative

As a Customer Sales Representative at Guayakí Yerba Mate, your primary responsibilities will include managing a designated sales route, servicing existing customers, and acquiring new accounts. You will be promoting our products, creating engaging displays, ensuring product delivery, and maintaining accurate invoicing and inventory management throughout your workday.

To qualify for the Customer Sales Representative position at Guayakí Yerba Mate, you should have a high school diploma or GED, a current driver’s license with a clean driving record, and be at least 21 years old. While previous sales experience is desirable, it is not required. Physical capability to lift up to 50 lbs regularly is also essential for this role.

The work schedule for the Customer Sales Representative at Guayakí Yerba Mate is Monday to Friday, starting at 5:00 AM. This early schedule allows you to enjoy your weekends free, making it a great fit for those who prefer to finish work early in the day.

Customer Sales Representatives at Guayakí Yerba Mate enjoy a competitive hourly rate, comprehensive training programs, health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and opportunities for career advancement. This broad benefits package is designed to support both your personal and professional growth.

Guayakí Yerba Mate fosters a positive company culture characterized by collaboration, support, and teamwork. As a Customer Sales Representative, you will be part of a diverse team that values different perspectives and seeks shared solutions, allowing for both individual and organizational growth.

In your answer, express your passion for sales and the unique aspects of Guayakí, such as their commitment to sustainability and community impact. Highlight how these values resonate with your own career goals.

Describe your strategies for establishing rapport with customers, perhaps by discussing active listening, regular follow-ups, and personalized service. Emphasize how building relationships can enhance customer loyalty and sales.

Share a specific instance where your approach to sales led to exceeding targets. Discuss the strategies and actions you took, and the results achieved, demonstrating your skills and determination.

Discuss your organizational skills, attention to detail, and any tools or software you might use to track inventory. Emphasize the importance of accuracy in delivery to maintain customer satisfaction.

Illustrate your problem-solving abilities and interpersonal skills by describing a situation where you resolved a customer complaint. Highlight your approach for remaining calm and proactive.

Demonstrate your knowledge of Guayakí by discussing its mission of Market Driven Regeneration™. Talk about how you can contribute to that mission through your role as a Customer Sales Representative.

Explain your time management techniques for creating efficient schedules, ensuring you dedicate sufficient time to each account while staying adaptable to changing priorities.

Share your perspective on the importance of collaboration, especially when working with diverse teams. Discuss your experience collaborating to achieve a collective goal.

Talk about your strategies for maintaining energy levels throughout the day, such as a consistent morning routine, healthy eating, and the passion for your role driving you forward.

Discuss how exceptional customer service can lead to repeat business and positive word-of-mouth. Highlight the connection between customer satisfaction and sales success in your response.