Job details

Customer Operations Specialist - Tax Credits

Gusto is a modern online people platform dedicated to small businesses. They seek a service-minded Customer Operations Specialist to shape their tax credits software and enhance customer experience.

Skills

Customer Communication
Detail Orientation
Critical Thinking
Problem Solving
Systems Knowledge

Responsibilities

Proactively resolve complex customer inquiries related to tax credits
Take ownership of customer outcomes
Educate others on tax credits
Perform data review and complete quality control tasks
Collaborate with team members for creative customer solutions

Education

Experience in customer-facing roles
Experience with accounting or tax credits

Benefits

Competitive salary
Collaborative work environment
Opportunity for professional growth

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By Gusto, Inc.

Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

81 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE