Managing Director of Community & Family Engagement

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in Harlem, New York — seeks an enthusiastic, dedicated, and mission-aligned Managing Director to lead our Family and Community Engagement Departments.

The Managing Director will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. 

The programs under this portfolio include GRADS (Guardians Responding and Developing Strategies), 3-Year-Old Journey, The Baby College, and Community Pride. These programs offer our parents and community members the resources and educational support needed to create an enriching environment for their children and peers. The leadership of the Managing Director is pivotal in enhancing the experiences of our families and communities through supportive approaches. This role serves as a member of Harlem’s Children’s Zone Senior Leadership Team and will report to the Chief Program Officer.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know.

• Master’s degree or better in Education, Psychology or closely related field
• 6+ years of management experience in a multi-service, community based organization
• Must be available to work flexible hours (after hours, weekends, and holidays as needed)

Who you are

• Master’s degree in social work, psychology, sociology or closely related field with advanced knowledge of Childhood Development and community organizing is strongly preferred
• Minimum of 6 years of supervisory and program management experience in a multi-service family and community-based organization
• A commitment to our mission and prioritization of children first, servant leadership and place-based work
• Demonstrate excellent leadership, communication, interpersonal, and public speaking skills, including the ability to work effectively with people of diverse backgrounds
• Ability to problem solve, analyze, and achieve results
• Innovation-oriented, team-oriented, and data-driven leader with high levels of energy and deep commitment to our families and community
• Strong project management skills with the ability to coach, develop, and lead talent
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
• Must be able to handle confidential and sensitive information with tact and integrity
• Bilingual (Spanish or French) highly desirable

What you'll do

• Family and Community Essential Duties and Responsibilities
• Develop and implement strategic plans and initiatives to support families and strengthen community bonds.
• Oversee the planning, coordination, and execution of family and community events, programs, and activities
• Collaborate with internal teams and external partners to ensure quality services are being provided to our families and community
• Build and maintain strong relationships with parents, community leaders, and stakeholders
• Stay informed about relevant trends, research, and best practices in family and community development
• Direct supervision and assessment of portfolio directors
• Ensure all departments are in compliance with all funding mandates, applicable laws, and regulations
• Develop and mitigate potential crises affecting family and community engagement by implementing plans that address root causes

Administrative Essential Duties and Responsibilities

• Manage and allocate resources effectively to support community and parent engagement activities
• Oversee financial reporting of several million dollars to ensure transparency in the use of program funds
• Ensure compliance with relevant standards and regulations
• Supervise and support community engagement coordinators, interns, and outreach workers
• Establish data collection and evaluation systems to monitor community engagement activities
• Prepare reports and provide information for annual assessments
• Leverage data and learning to inform program design and execution
• Review program budgets and staffing to ensure they are aligned with the organization’s vision and strategic plan
• Provide high-quality annual reports and quarterly status reports that communicate performance toward all annual targets and dynamic intervention strategies to ensure that annual goals are met
• Administrative oversight of hiring, training, and vision setting to ensure consistent holistic vision and optimal performance of program professionals
• Set vision and expectations for high-quality learning opportunities for staff, families, and community
• Effective management skills, to successfully lead numerous streams of work in a high-paced, demanding environment.
• Perform other duties as assigned.

Program Management

• Provide top-level management for our best-in-class youth, family, and community development programming
• Integrate health and wellness supports throughout all programs to effectively serve the community
• Formulate and establish systems for recruiting and enrolling families and community members into programs and events
• Create and execute community engagement strategies focusing on the needs of families and children
• Establish collaborative partnerships with community organizations to support and enhance priorities
• Collaborate with internal and external stakeholders to create education, resources, and engagement experience for parents, families, and community members
• Coordinate and co-create engagement activities with HCZ Community Centers and Athletics Department
• Lead and coach portfolio staff to ensure best practices for early childhood development program and community engagement

Strategy & Innovation

• Ensure successful execution of programmatic innovations outlined in the strategic plan, which include College & Career Readiness, Wellness & Mental Health, Community & Family Partnerships, Healthy Harlem, and Wealth Builds
• Contribute to the development of HCZ’s strategic goals and objectives, as well as overall management and leadership
• Assess and recommend new areas for program development

People Management

• Directly oversee program portfolio Directors
• Recruit, develop and retain high quality program staff
• Establish, build and maintain relationships within the organization and community to ensure that HCZ is consistently meeting the needs of children, families and the community
• Foster strong relationships and effective communication with HCZ senior leadership and staff

Schedule

• Monday – Friday 
• Must be available to work flexible hours (after hours, weekends, and holidays as needed)

Benefits 

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. 

Our exceptional full-time benefits include:  

Highly competitive base salaries

Performance-based bonus

Paid time off 

Employee referral bonus 

Career advancement

No-cost health insurance

Life Insurance

Short-and long-term disability

Additional voluntary benefits

Wellness discounts

Commuter benefits

Financial wellness perks

Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The salary range for this position is $150,000 - $165,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.