Medical Assistant PT Hamden, CT

As a Medical Assistant at Hartford Health-GoHealth Urgent Care, you assist in the examination and treatment of patients, manage check-in and registration processes, measure vital signs, and prepare treatment rooms. Your role also involves collecting blood samples, processing co-pays, answering patient inquiries, and maintaining medical records, all while maintaining a welcoming environment.

To qualify for the Medical Assistant position at Hartford Health, you need a high school diploma and preferably a Medical Assisting Program certification. Experience in medical assistance or front desk roles is preferred. Additionally, you must obtain Basic Life Support (BLS) certification and one of several required medical assistant certifications within 15 months of hire.

The starting pay for a Medical Assistant at Hartford Health-GoHealth Urgent Care ranges from $18.50 to $25.00 per hour, depending on experience and qualifications, with the exciting opportunity to earn bonuses of up to $600 per month!

While preference is given to candidates with medical assistant experience, it's not an absolute requirement. Candidates with relevant nursing education or EMT certifications may also be considered for the Medical Assistant role at Hartford Health-GoHealth Urgent Care.

As a Medical Assistant at Hartford Health-GoHealth Urgent Care, your tasks will include conducting patient interviews, measuring vital signs, processing payments and appointments, conducting point of care testing, and ensuring smooth communication between the patient and the provider. You’ll play an integral role in maintaining the quality of care we provide.

To work as a Medical Assistant at Hartford Health, you'll need to obtain Basic Life Support (BLS) certification upon hire and secure a medical assistant certification such as CCMA, CMA, RMA, or similar within 15 months of your start date. You may also qualify through nursing school graduation or EMT credentials.

Hartford Health-GoHealth Urgent Care supports its Medical Assistants with ongoing training, a collaborative working environment, and a commitment to professional growth. We value your contributions and look to create an encouraging space for you to advance your skills and career in healthcare.

When answering this question, emphasize your passion for patient care and your admiration for Hartford Health's dedication to community health. You might say, 'I am inspired by Hartford Health's reputation for prioritizing patient needs and providing exceptional care, and I want to contribute to that mission.'

To effectively respond, share a specific situation where you demonstrated empathy and patience. You might respond with, 'I focus on active listening, trying to understand their concern clearly, and reassure them that I’m there to help.'

In your answer, highlight relevant experience. Say something like, 'In my previous role, I managed patient check-ins, collected necessary paperwork, and verified insurance to ensure a smooth patient experience. I am familiar with different insurance processes and ensure that all documentation is accurate.'

When answering, be specific about the vital signs you're familiar with and your techniques for accuracy. For instance, 'I routinely measure blood pressure, pulse, temperature, and weight. To ensure accuracy, I double-check my instruments and follow standard protocols for measurement.'

Share your organization techniques. You could say, 'I prioritize tasks based on urgency, keep a detailed checklist, and utilize electronic health record systems to track patient information efficiently.'

Illustrate the importance of teamwork by responding with, 'Teamwork is crucial; it enhances communication, ensures comprehensive care, and allows us to tackle challenges collaboratively. I believe in regular communication with my colleagues to ensure we are all on the same page for patient care.'

Focus on qualities such as empathy, communication, and attention to detail. You could say, 'Empathy is essential as it helps build trust with patients, making them more comfortable and willing to communicate their needs.'

Choose an example where you rectified the mistake effectively. You might say, 'I once accidentally scheduled a patient incorrectly. I immediately notified my supervisor, apologized to the patient, and rescheduled their appointment promptly, learning to double-check schedules subsequently.'

Share your stress management methods: 'I handle stress by prioritizing and staying focused on the tasks at hand. I find it helpful to take a few deep breaths to remain calm and maintain a positive attitude, even in hectic situations.'

Articulate your approach to patient feedback: 'I would listen carefully to the patient’s concerns, validate their feelings, and assure them that I’ll escalate the issue to the provider or manager to address their needs adequately.'