Medical Assistant (Float) - Manchester, CT

As a Medical Assistant (Float) at GoHealth Urgent Care, your primary responsibilities will include supporting Medical Providers and Radiologic Technologists in delivering high-quality patient care. You'll conduct patient care management, maintain effective communication, and ensure all activities are completed accurately and on time. Your role is essential in crafting a seamless and pleasant patient experience, embodying our commitment to quality care.

To be considered for the Medical Assistant (Float) position at GoHealth Urgent Care, you should ideally be a graduate of a Medical Assistant Program or possess equivalent experience. Additionally, recent experience working with a licensed healthcare supervisor is preferred. You'll also need certifications such as Basic Life Support (BLS) and other medical assistant certifications, which you can obtain after being hired.

Yes, while prior experience as a Medical Assistant is preferred for the Float position at GoHealth Urgent Care, we also welcome applicants with strong related experiences, including nursing or patient care roles. If you have 2+ years of Medical Assistant experience or have graduated from an accredited program, you may be a strong candidate!

GoHealth Urgent Care is known for its supportive workplace culture and commitment to patient care, making it an excellent place for Medical Assistants (Float) to thrive. With our focus on teamwork, innovation, and professional development, we provide a welcoming environment where you can grow your skills. Opportunities for flexible scheduling and robust benefits enhance the work experience as well.

At GoHealth Urgent Care, we ensure that our Medical Assistants (Float) receive comprehensive training in patient care management, office management systems, and software. Additionally, you will gain practical experience under the mentorship of licensed healthcare providers, preparing you for the various challenges of the role while promoting professional growth.

At GoHealth Urgent Care, there are ample career advancement opportunities for Medical Assistants. With further training, you can pursue roles of elevated responsibility or transition into specialized areas within the healthcare field, such as management or clinical oversight roles. Our commitment to professional development ensures that you will continuously grow in your career.

As a Medical Assistant (Float) at GoHealth Urgent Care, you can look forward to competitive compensation, generous PTO, and opportunities for quarterly performance bonuses. Additionally, our workplace promotes a positive culture, ensuring you have the support you need to thrive. We value our employees and provide a work-life balance that fits your lifestyle.

To effectively prioritize multiple tasks, I assess urgency and importance. I list my tasks, handle critical patient needs first, and delegate when possible. Communication with colleagues about priorities ensures that patient care remains seamless. An organized approach allows me to manage tasks efficiently without compromising quality.

In a previous role, I encountered a patient frustrated with wait times. I listened actively to their concerns, empathized with their situation, and provided updates on their wait. I believe patience and communication can turn around a challenging interaction, as it reassures patients they are valued.

I have extensive experience working with various EMR systems, including inputting patient data, updating records, and managing appointment scheduling. Familiarity with EMR is vital for efficient practices, and I prioritize accuracy to ensure the best care possible for patients.

I ensure HIPAA compliance by protecting patient information and confidentiality as a priority. This includes maintaining secure records, discussing patient matters in private settings, and training on best practices. Staying informed of HIPAA guidelines enables me to uphold these standards consistently.

Effective teamwork begins with clear communication and mutual respect. I ensure I share important information promptly, support colleagues by assisting with tasks, and contribute positively to team dynamics. Building relationships fosters a collaborative atmosphere that benefits our patient care efforts.

In an emergency situation, staying calm is crucial. I recall an instance where a patient exhibited severe symptoms. I quickly assessed the situation, alerted the medical team, and ensured the patient was receiving support while we monitored their condition. My training in basic life support equipped me with the skills needed to assist effectively.

My motivation stems from a passion for helping others. The role of a Medical Assistant allows me to directly impact individuals’ lives while advocating for their health. Contributing to a positive patient experience encourages me to strive for excellence in everything I do.

I actively seek to stay informed by attending relevant seminars, webinars, and continuing education courses. Additionally, I subscribe to healthcare journals and participate in professional networks. Staying current in medical knowledge ensures I provide the best support for patients and the healthcare team.

In my experience, I routinely take vital signs as part of patient assessments. I ensure I use proper techniques to measure blood pressure, heart rate, temperature, and other vital indicators accurately. This essential role not only provides critical information for patient diagnosis but also builds trust and rapport with patients.

A Medical Assistant serves as a crucial link between patients and healthcare providers. I play a pivotal role in enhancing patient satisfaction by providing excellent customer service, ensuring timely follow-ups, and addressing patient concerns with empathy and care. A positive interaction can significantly improve a patient’s overall experience.