Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Patient Administrative Associate image - Rise Careers
Job details

Patient Administrative Associate

DescriptionJob Schedule: Full TimeStandard Hours: 40Job Shift: Shift 2Shift Details: 40 hours second shift , includes weekends and some holidaysWork where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.JOB SUMMARYUnder the direction of a Registered Nurse or Unit Manager, the Patient Administrative Associate performs delegated functions as a member of a patient care team by providing administrative support and communicating with members of the health care team, patients and families. This role contributes to the successful operation of the work area and functions in accordance with all existing regulatory and hospital standards, policies and procedures. Reports to Manager, Patient Unit.QualificationsREQUIRED:• Demonstrated ability to read, write, and speak English, and perform basic Mathematics.• Effective communication and interpersonal skills.• Basic computer skills required• Ability to perform physical effort as specified by position physical requirements and occupational exposure form.PREFERRED:• High School Diploma or Equivalent• Hospital based or physician office work experience.• Demonstrated competencies in a related health field at Hartford Hospital• CPR validation may be required within three months of hire depending upon work area specific requirementWe take great care of careers.With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Administrative Associate, Hartford HealthCare

If you're looking to make a real difference in the world of healthcare, the Patient Administrative Associate role at Hartford HealthCare in Hartford, CT is your chance to shine! Each day, you’ll be part of a dedicated team that prioritizes patient care and operational excellence, ensuring every patient feels valued and supported. This full-time position, primarily during the second shift, comes with flexible hours that often includes weekends and certain holidays. Working at one of New England's largest and most respected teaching hospitals, you'll support a variety of functions alongside registered nurses and other healthcare professionals. Your duties will include assisting with administrative tasks, communicating effectively with team members, patients, and their families, and ensuring that our high standards are consistently met. We’re looking for individuals who are not only detail-oriented but also possess strong communication skills and a basic understanding of computer systems. While a high school diploma or equivalent is preferred, relevant healthcare experience can set you apart. We believe that your journey matters; therefore, Hartford HealthCare is committed to providing a supportive environment that leads to career growth and development. Join us in delivering top-notch patient care and contributing to an organization that thrives on teamwork and innovation. Every moment matters here, and this could be your moment to shine!

Frequently Asked Questions (FAQs) for Patient Administrative Associate Role at Hartford HealthCare
What are the key responsibilities of a Patient Administrative Associate at Hartford HealthCare?

As a Patient Administrative Associate at Hartford HealthCare, your primary responsibilities include providing administrative support as part of a patient care team, communicating with healthcare professionals, patients, and families, and contributing to the smooth running of the work area. You will report directly to the Manager of the Patient Unit and play a vital role in ensuring that the highest standards of patient care are maintained.

Join Rise to see the full answer
What qualifications do I need to apply for the Patient Administrative Associate position at Hartford HealthCare?

To be considered for the Patient Administrative Associate position at Hartford HealthCare, applicants should possess effective communication skills, basic computer proficiency, and the ability to perform physical tasks as required by the role. A high school diploma or equivalent is preferred, and previous experience in a hospital or physician's office setting is advantageous. Knowledge in a related health field can help strengthen your application.

Join Rise to see the full answer
What kind of work environment can I expect as a Patient Administrative Associate at Hartford HealthCare?

As a Patient Administrative Associate at Hartford HealthCare, you can expect a dynamic and collaborative work environment. You will be part of a dedicated team focused on patient care, working in a reputable healthcare facility that values innovation and professional growth. The role requires adaptability, as you will be assisting in various capacities throughout the second shift, including weekends and some holidays.

Join Rise to see the full answer
Is prior healthcare experience required for the Patient Administrative Associate role at Hartford HealthCare?

While prior healthcare experience is preferred for the Patient Administrative Associate role at Hartford HealthCare, it is not strictly required. Candidates with a strong willingness to learn and a commitment to patient care may still be considered, especially if they possess the necessary skills and qualifications.

Join Rise to see the full answer
How does Hartford HealthCare support career development for Patient Administrative Associates?

Hartford HealthCare is dedicated to the professional growth and development of its employees, including Patient Administrative Associates. They offer various career development opportunities, training programs, and support to enhance your skills in healthcare delivery and administration, ultimately allowing you to advance within the organization.

Join Rise to see the full answer
Common Interview Questions for Patient Administrative Associate
Can you describe your experience in an administrative role within a healthcare setting?

Highlight any previous roles where you provided administrative support in a healthcare environment. Discuss specific tasks you performed, your understanding of patient care workflows, and how your contributions improved team efficiency.

Join Rise to see the full answer
How do you prioritize tasks when working in a fast-paced environment?

Discuss your techniques for prioritization such as using to-do lists, recognizing urgent tasks, and communicating with team members. Provide examples of how you've successfully managed multiple responsibilities in a previous job.

Join Rise to see the full answer
What strategies do you use to effectively communicate with patients and their families?

Explain your approach to ensuring clear and empathetic communication. Reference specific strategies like active listening, using simple language, and verifying understanding to help build trust with patients.

Join Rise to see the full answer
How do you handle stressful situations, especially when dealing with patient care?

Share your methods for managing stress, such as staying organized, keeping a positive attitude, and seeking support from your team. Provide an example of a stressful situation you handled effectively.

Join Rise to see the full answer
Why do you want to work as a Patient Administrative Associate at Hartford HealthCare?

Express your passion for patient care and healthcare. Mention how Hartford HealthCare’s values align with your own and how you’re excited about contributing to such a respected organization and the impactful work they do.

Join Rise to see the full answer
What do you believe is the most important quality for a Patient Administrative Associate?

Discuss qualities like empathy, attention to detail, and effective communication, emphasizing how these traits contribute to a positive patient experience and enhance the collaborative environment among the healthcare team.

Join Rise to see the full answer
Can you give an example of a time you assisted a patient or family in a challenging situation?

Provide a specific scenario where you helped a patient or family member navigate a difficult experience. Highlight your communication skills and how you made their experience more manageable.

Join Rise to see the full answer
Do you have experience using healthcare-related software or systems?

Talk about any experience you have with electronic medical records (EMR) or scheduling systems. Even if you’re not familiar with specific platforms, emphasize your willingness to learn new technologies.

Join Rise to see the full answer
How do you ensure compliance with regulations and standards in your work?

Explain your understanding of healthcare regulations and standards, such as HIPAA, and discuss how you follow protocols in your daily work to ensure compliance and protect patient information.

Join Rise to see the full answer
What does teamwork mean to you in the context of a healthcare environment?

Describe the importance of teamwork in healthcare, referencing collaboration, respect, and support for each other’s roles. Provide an example of how teamwork led to improved patient outcomes in your previous work experiences.

Join Rise to see the full answer

Today, Hartford HealthCare is creating a better future for health care in Connecticut and beyond. We are a community of caregivers engaged in developing a coordinated, consistently high standard of care, using research and education as part of car...

37 jobs
MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 5, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!