Customer Service Rep(02149)66 Valley Street

As a Customer Service Representative at Domino's Pizza, your primary responsibilities include operating equipment, taking phone orders, preparing pizzas, and ensuring customer satisfaction at 66 Valley Street, Salem, WV. You’ll need excellent communication skills to interact with both customers and team members and be comfortable using our touch screen computer system to process orders accurately.

To succeed as a Customer Service Rep at Domino's Pizza, you should possess strong verbal communication skills, be capable of basic math, and have good motor coordination for accurately entering orders. An upbeat demeanor is essential, as you'll be representing the fun, friendly image of Domino's Pizza while delivering amazing customer service.

Yes! Domino's Pizza provides comprehensive on-the-job training for all new Customer Service Representatives. You’ll learn everything you need, from processing orders to using our equipment effectively, so you can start confidently even without prior experience.

At Domino's Pizza, we understand the importance of flexible scheduling. As a Customer Service Rep, you can choose from part-time or full-time hours that work around your availability, whether that's during the evenings, weekends, or even mid-days. We tailor schedules to fit your life!

Domino's Pizza is experiencing rapid growth, which means ample opportunities for advancement for our Customer Service Representatives. If you're looking to grow in your career, you can move up to supervisory or management roles, or explore other positions within our exciting company. Your dedication can lead to great things!

To work as a Customer Service Rep at Domino's Pizza, you must be at least 16 years old. This role is perfect for younger individuals looking for their first job as well as those seeking supplementary income, making it an excellent opportunity for everyone!

Domino's Pizza is looking for Customer Service Representatives who are clean-cut, personable, and energetic. Dependability, punctuality, quick learning, and self-motivation are essential qualities. If you can bring positivity and excellent service skills, you’ll fit right in with our team!

When handling stressful situations, it's critical to remain calm and professional. I would first listen actively to the customer's concerns, empathize with their situation, and assure them that I'm here to help. Finding a solution quickly and efficiently while maintaining a friendly demeanor is key.

Certainly! One time, a customer called in upset about an incorrect order. I calmly listened to their issue, apologized for the error, quickly corrected the order, and offered a small discount. They ended up very satisfied and even thanked me for my prompt resolution!

I believe I’m a great fit for the Customer Service Rep role at Domino's because I am outgoing, dependable, and dedicated to providing excellent service. My friendly attitude and ability to multitask under pressure will help me thrive in the fast-paced environment at Domino's.

To ensure accuracy, I would repeat the order back to the customer after they finish and confirm any special requests they might have. Additionally, I would double-check the order input into the system before finalizing it to prevent any potential mistakes.

To work effectively as part of a team, I would encourage open communication and support my teammates. I believe in actively listening to others, giving constructive feedback, and being adaptable to whatever the team needs to succeed.

I would describe my communication style as clear, concise, and friendly. I aim to connect with others positively, making it easy for them to share their needs, whether in person or over the phone.

During busy hours, I prioritize by focusing on immediate customer needs first, efficiently switching tasks as required. Using a smart approach to manage my time and maintain a steady pace is crucial to making sure the customers leave satisfied.

The most important quality for a Customer Service Rep is a positive attitude. A friendly demeanor not only enhances the customer experience but also helps to create a supportive work environment that benefits the entire team.

I want to work at Domino's Pizza because I admire its commitment to customer service and quality. The fun work environment, alongside the opportunity for advancement, makes it an attractive place to further my skills and join a team that values hard work and dedication.

If a customer is unhappy with their order, I would first listen to their concerns without interruption to understand the issue fully. Then, I would apologize and offer to resolve the situation by either correcting the mistake or providing a compensatory offer, ensuring the customer leaves happy.