Customer experience

• Customer Service / Remote - Anywhere in U.S. / $18 per hour / PTO / 401K match - As a Customer Experience (CX) Associate you'll : Provide friendly and efficient support to customers via various communication channels, including email, chat, and phone, to address inquiries and troubleshoot problems;• Investigate and resolve customer complaints, order discrepancies, and return requests; Develop in-depth knowledge of Havenly's product offerings, platform features, and policies to provide accurate and informative responses to customer inquiries;Last updated : 2024-08-20