NFL Technical Operations Lead

The NFL Technical Operations Lead at Hawk-Eye is responsible for the technical delivery of systems, collaborating with the Product and Live Operations teams, and overseeing new system rollouts. You'll create testing workflows, document processes for operational teams, communicate stakeholder feedback, and ensure software updates are implemented efficiently.

Candidates for the NFL Technical Operations Lead role at Hawk-Eye should possess a strong technical background in networking and video/audio signal flows, along with a solid understanding of cloud frameworks. Strong analytical and problem-solving skills, as well as the ability to work under pressure and manage time effectively, are also essential.

Hawk-Eye's hiring process for the NFL Technical Operations Lead includes application submission, a talent acquisition interview, and a subsequent hiring manager interview. Feedback will be provided to all candidates, whether they are successful or not, highlighting the company’s commitment to candidate development.

As an NFL Technical Operations Lead at Hawk-Eye, you'll enjoy a collaborative hybrid work environment that encourages innovation and teamwork. The work culture promotes professional growth and technical advancements in sports, creating an exciting atmosphere for tech-savvy individuals.

In the NFL Technical Operations Lead position at Hawk-Eye, you will develop key skills such as cloud infrastructure management, advanced troubleshooting techniques, and effective communication with both technical and non-technical teams. You’ll also gain firsthand experience in improving operational workflows and enhancing data quality.

Be sure to share specific examples from your past roles where you successfully identified and resolved software issues under tight deadlines. Discuss your approach to troubleshooting and any tools or frameworks you utilized to expedite the resolution process.

Explain your time management strategies, such as using project management tools or setting clear objectives. Share an example of how you effectively balanced competing priorities in a previous position.

Discuss any specific methodologies you’re familiar with, like Agile or Waterfall, and elaborate on how you adapt them for testing workflows. Provide examples where these methodologies led to successful product rollouts.

Highlight your communication and problem-solving skills. Mention how you would actively listen to their concerns, assess the issue, and work towards a resolution while keeping the stakeholder informed throughout the process.

Detail your hands-on experience with cloud frameworks, emphasizing specific projects or roles where you implemented cloud solutions. Discuss the challenges you faced and how you addressed them.

Share a specific example where you successfully trained or mentored team members on technical best practices. Emphasize the methods you employed to ensure understanding—whether through workshops, documentation, or one-on-one sessions.

Talk about the importance of data analysis in identifying areas for improvement and how you implement changes based on findings. Provide examples of past initiatives that led to notable enhancements in operational efficiency.

Emphasize the role of regular updates, stand-up meetings, and feedback loops. Illustrate how you ensure all parties are aligned and engaged in the project to foster a collaborative environment.

List the software tools you've used in project management and technical operations, such as JIRA, Trello, or proprietary systems. Provide insights on how these tools have helped you streamline processes and improve team coordination.

Discuss your dedication to professional development through industry conferences, webinars, and relevant publications. Mention any networking opportunities or communities you engage with to keep your knowledge current.