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Application Services Engineer

Overview

JOB TITLE: Application Services Engineer

JOB LOCATION: Burlington, Massachusetts 01803; REMOTE EMPLOYMENT IS AVAILABLE. TELECOMMUTING FROM ANY LOCATION IN THE UNITED STATES IS POSSIBLE FOR THIS POSITION.

REQUIRED TRAVEL: Up to 15% of all working days as needed.

REPORTS TO: Senior Manager, Cloud Application Services

HOURS: Full-time; Occasional off-work hours (including weekends) required to perform upgrades in production environments. Majority of work is performed during normal business hours.

REQUIRED DUTIES:

  • Responsible for installing and upgrading HealthEdge’s award-winning applications in the company’s private cloud, as well as customer-hosted instances, using a strong knowledge and development expertise in technologies used to run the HealthRules cloud.
  • Leverage tools that are used to manage the environments, automation technologies, alerting, and 3rd party applications.
  • Serve an integral role on HealthEdge’s Cloud Operations Application Engineering team to run and manage application operations for HealthEdge’s clients.
  • Design, implement, and improve processes and technology for HealthEdge’s applications.
  • Perform upgrades in production environments.
  • Identify knowledge gaps and close them.
  • Recommend solutions for problems and communicate directly with senior management.
  • Perform all job functions consistent with HealthEdge’s policies and procedures, including those which govern handling health care information.

 

EXPERIENCE AND EDUCATION REQUIREMENTS:

Bachelor of Science in Computer Science, Information Systems, or a closely related field (foreign equivalent is acceptable) plus 2 years of employment experience in technical application support.

Employment experience must include:

  • A minimum of 2 years of demonstrated experience in deployment and system administration.
  • A minimum of 2 years of demonstrated experience in major J2EE middleware tier software offerings such as: WebLogic, WebSphere, or JBoss.
  • A minimum of 2 years of demonstrated experience in shell scripting.
  • A minimum of 2 years of demonstrated employment experience in SQL, PL/SQL or related relational database technologies.
  • A minimum of 2 years of demonstrated employment experience in Linux.

HealthEdge® provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules®, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit http://www.healthedge.com.

HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.

 

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CEO of HealthEdge Software
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Application Services Engineer, HealthEdge Software

If you're looking to make a real impact in the healthcare technology field, then the role of Application Services Engineer at HealthEdge might be the perfect fit for you! This is a fantastic opportunity to work remotely while playing a crucial role in deploying and upgrading HealthEdge’s award-winning applications in a private cloud environment. As an Application Services Engineer, you'll leverage your technical expertise in J2EE middleware, SQL, and Linux to manage and support application operations, ensuring that our clients receive the best service possible. You'll work alongside a talented Cloud Operations Application Engineering team dedicated to driving efficiency and innovation in healthcare delivery. Your day-to-day responsibilities will include everything from automating tasks to identifying knowledge gaps and proposing effective solutions. You’ll also perform necessary upgrades in production environments — sometimes requiring you to roll up your sleeves during off-hours. At HealthEdge, we pride ourselves on being an Equal Opportunity Employer that values diversity and inclusivity. With a focus on modern technology and a supportive work culture, you'll have the opportunity to grow your skills and make meaningful contributions to the healthcare industry. So, if you have a background in Computer Science and tech support, along with a passion for improving healthcare systems, we would love to hear from you!

Frequently Asked Questions (FAQs) for Application Services Engineer Role at HealthEdge Software
What are the key responsibilities of the Application Services Engineer at HealthEdge?

The Application Services Engineer at HealthEdge is primarily responsible for installing and upgrading applications in the private cloud and customer-hosted environments. This role includes leveraging automation tools, managing application operations for clients, and designing processes to improve application performance. Regular upgrades in production environments are part of the job, along with identifying and addressing any knowledge gaps in the existing applications.

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What qualifications are needed for the Application Services Engineer position at HealthEdge?

To qualify for the Application Services Engineer position at HealthEdge, candidates must hold a Bachelor’s degree in Computer Science or a related field and have at least 2 years of relevant employment experience in technical application support. Required skills include experience with J2EE middleware, shell scripting, SQL, and Linux, along with a strong foundation in system administration and deployment.

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Is remote work available for the Application Services Engineer job at HealthEdge?

Yes, HealthEdge offers remote employment opportunities for the Application Services Engineer position. Candidates can work from anywhere in the United States, allowing for flexibility in balancing work and personal commitments, while still contributing to the company's mission in healthcare technology.

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What experience with middleware software is required for the Application Services Engineer role at HealthEdge?

Candidates applying for the Application Services Engineer position at HealthEdge should have a minimum of 2 years of demonstrated experience with major J2EE middleware software, such as WebLogic, WebSphere, or JBoss. This experience is essential for effectively managing the deployment and operational support of HealthEdge’s applications.

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What type of company culture can I expect at HealthEdge as an Application Services Engineer?

HealthEdge fosters a collaborative and inclusive culture aimed at empowering employees. As an Application Services Engineer, you can expect to work in an environment that values diversity and innovative thinking, where you'll have opportunities for professional growth and the chance to make a meaningful impact in the healthcare industry.

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Common Interview Questions for Application Services Engineer
Can you explain your experience with deploying applications in a cloud environment?

To effectively answer this question, highlight specific projects where you've deployed applications in a cloud setting. Focus on the technologies used, the challenges faced during deployment, and the outcomes that followed. Tailor your response to show how your experience aligns with HealthEdge's application deployment processes.

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What J2EE middleware products are you familiar with, and how have you used them in your past roles?

Discuss the specific J2EE middleware products you've worked with, such as WebLogic, WebSphere, or JBoss. Offer examples that illustrate how you've utilized these tools in application deployment or management, demonstrating your expertise and how it can benefit HealthEdge.

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How do you approach troubleshooting application issues in production environments?

Share a structured approach to troubleshooting application issues. Mention your ability to analyze logs, use monitoring tools, and collaborate with team members. Providing a specific instance where you successfully resolved a production issue can help underscore your problem-solving skills.

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What scripting languages do you have experience with, and can you provide an example of a script you've written?

Outline your experience with shell scripting and any other relevant languages. Share a specific example of a script you created, explaining what it accomplished and how it improved efficiency in your previous role, showcasing your technical abilities.

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Can you describe your experience with SQL and database management?

Discuss the extent of your experience with SQL and relational database management, including any databases you've worked with. You might want to share specific tasks you've performed, such as writing queries or managing database configurations, illustrating your competency in this area.

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How do you prioritize tasks when faced with multiple projects or upgrades?

A strong approach to prioritization is key in fast-paced environments. Discuss any frameworks or methods you've utilized to assess urgency and importance, helping you meet deadlines while maintaining efficiency. Providing an example can further solidify your method.

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What experience do you have working with automation technologies?

Detail your experience with automation tools that help manage applications and improve workflow. Give examples of how you've implemented automation in your previous roles and the benefits it brought, demonstrating how it can translate to the Application Services Engineer role at HealthEdge.

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How do you stay updated on the latest trends and technologies in application engineering?

Elaborate on your commitment to continuous learning. Mention any resources you utilize, such as industry newsletters, webinars, or relevant online courses. Showing your proactive approach can appeal to HealthEdge's focus on innovation.

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What steps do you take to ensure compliance with health care information handling policies?

Highlight your understanding of compliance requirements and best practices when working with healthcare information. Discuss measures you take to adhere to these policies and provide an example illustrating your commitment to maintaining confidentiality.

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Why do you want to work for HealthEdge as an Application Services Engineer?

This is your chance to connect your personal values and career goals with HealthEdge's mission. Discuss your passion for healthcare technology and how you believe your skills and experience can contribute to the innovations taking place at HealthEdge.

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To drive a digital revolution in healthcare through transaction automation and the enablement of real-time business and clinical engagement among healthcare payers, providers, and patients.

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Full-time, remote
DATE POSTED
April 8, 2025

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