Job details

Customer Support Specialist

HealthJoy is looking for a Healthcare Concierge to join their Member Services Team. This role involves guiding employees through the complexities of healthcare with a focus on delivering high-quality service to clients.

Skills

Customer service experience
Critical thinking skills
Strong communication skills
Empathy
Computer literacy

Responsibilities

Process member requests and deliver quality service
Assist members via telephone and chat
Search for suitable healthcare providers
Collaborate with leadership and practice staff on strategies
Provide an exceptional experience for American customers

Education

High School Diploma or equivalent

Benefits

20 paid vacation days
Competitive compensation package
Health insurance coverage
Education support
Mental health support program

To read the complete job description, please click on the ‘Apply’ button

HealthJoy Glassdoor Company Review

4.5

HealthJoy DE&I Review

4.3

CEO of HealthJoy

Justin Holland

Approve of CEO

By HealthJoy

HealthJoy is a leading provider of a simplified healthcare experience, operating within the healthcare and technology sectors. The company also offers an app where employees can choose the highest-quality, most cost-effective care.

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