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Human Resources Specialist

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, Inc., the Human Resources Specialist provides administrative support to a multi-functional Human Resources department.

 

In addition to Helio Health’s comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500!

 

Pay Range: $23.00 - $28.00 per hour

Responsibilities

  • Maintains accurate and up-to-date human resource files, records, and documentation.
  • Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
  • Maintains the integrity and confidentiality of human resource files and records.
  • At the discretion of the Chief Human Resources Officer and/or Human Resources Director, performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
  • Assists with coordinating payroll with Finance on a biweekly basis and maintains payroll system for agency. Prepares and inputs data in automated system to produce accurate and timely payroll.
  • Maintains Human Resources Folder content on Agency Server.
  • Assists with benefits administration to include claims resolution, change reporting, and communicating benefit information to employees.
  • Assists with new colleague orientation to ensure employees gain an understanding of payroll and benefits plans and enrollment procedures.
  • Assists with annual open enrollment, distribution of materials, and on-site representation by providers of benefits.
  • Assists with auditing disability, workers compensation and benefits invoices for accuracy and completes check requests for timely payment.
  • Prepares internal management reports from payroll/HRIS software. Maintains and ensures security and proper handling of personnel files.
  • Acts as a resource for employees.
  • Maintains an active roster data base of staff degrees, licenses, and certificates and performs source-one verification of professional degrees/licenses and certificates.
  • Assists with responding to Department of Labor inquires.
  • Other duties as assigned.

Qualifications

  • Associate's degree in a human services related field required. Bachelor’s degree in Human Resources preferred.
  • One to Three years experience in Human Resources or a related field, prior payroll experience is a plus.
  • Affiliation with HR organizations and Professional in Human Resources (PHR) certification strongly encouraged.
  • An equivalent combination of education or work experience in Human Resources and employee benefits.

 

Our Comprehensive Employee Benefits Package Includes:    

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

 

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Average salary estimate

$53040 / YEARLY (est.)
min
max
$47840K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Human Resources Specialist, Helio Health

If you're a friendly and organized professional looking to make a difference, Helio Health is excited to welcome you as our next Human Resources Specialist in Syracuse! We're dedicated to transforming the lives of those affected by substance use and mental health issues, and we need a proactive HR Specialist to help us fulfill this mission. In this hands-on role, you’ll dive into maintaining accurate HR files and documentation, addressing questions from applicants and staff, and assisting with the smooth operation of payroll. You’ll not only ensure confidentiality and compliance but also play a crucial part in our new colleague orientation to help new hires easily navigate our payroll and benefits systems. Plus, with a competitive pay rate of $23.00 - $28.00 per hour and the potential for a Sign-On Incentive up to $1,500 for full-time hires, we’re committed to valuing your contributions. Working at Helio Health means more than just a paycheck; it means being part of a compassionate team, supported by a comprehensive benefits package that includes health coverage, paid vacation, and a robust 401(k) plan. So, if you're ready to step into a rewarding role that will further your career while positively impacting lives, come join the Helio Health team!

Frequently Asked Questions (FAQs) for Human Resources Specialist Role at Helio Health
What are the main responsibilities of a Human Resources Specialist at Helio Health?

As a Human Resources Specialist at Helio Health, your main responsibilities include maintaining thorough and organized HR files, addressing employee queries about policies and benefits, managing payroll through meticulous data input, assisting with new hire orientations, and supporting benefits administration. You’ll also play a key role in auditing HR documentation to ensure compliance and accuracy.

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What qualifications are needed to apply for the Human Resources Specialist position at Helio Health?

To apply for the Human Resources Specialist position at Helio Health, you need at least an Associate's degree in a human services-related field, with a Bachelor’s in Human Resources preferred. Additionally, one to three years of experience in Human Resources, especially with payroll, is beneficial. Affiliations with HR organizations and a Professional in Human Resources (PHR) certification are strongly encouraged.

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What benefits does Helio Health offer to Human Resources Specialists?

Helio Health offers an impressive array of benefits for Human Resources Specialists, including health insurance (with dental and vision), generous paid vacation and sick leave without a waiting period, paid holidays, and a company-matching 401(k) plan. You also receive company-paid short-term disability insurance and access to an Employee Assistance Program (EAP).

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How does the hiring process for the Human Resources Specialist role at Helio Health look?

The hiring process for the Human Resources Specialist role at Helio Health typically involves submitting your resume and cover letter for review. Qualified candidates may be invited for interviews where they will discuss their experience and alignment with Helio Health's mission. A background check may be conducted for successful candidates before formal offers are extended.

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What makes Helio Health a great place to work as a Human Resources Specialist?

Helio Health is an inspiring place to work for Human Resources Specialists because it combines a commitment to social impact with a supportive work environment. Employees enjoy a comprehensive benefits package, opportunities for professional development, and the chance to be part of a team dedicated to helping individuals overcome challenges related to mental health and substance use.

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Common Interview Questions for Human Resources Specialist
How do you ensure confidentiality in human resources?

When responding to this question, emphasize your understanding of the importance of confidentiality in HR. Discuss your methods for securely storing information, such as password-protected files and limited access policies, and provide examples from past roles where you’ve successfully maintained confidentiality.

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Can you describe your experience with payroll processing?

To answer this, detail your experience with payroll systems, including any software you have used in the past. Discuss your attention to detail, how you've resolved payroll discrepancies, and your understanding of related laws to show your comprehensive knowledge of payroll processing.

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What strategies do you use to help employees understand their benefits?

You might want to explain how you simplify complex information by using visual aids, holding informational sessions, or creating easy-to-understand documentation. Share your experience in educating employees about benefits and how you respond to their questions effectively.

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How do you handle conflict or difficult conversations with employees?

Highlight your approach to communication, emphasizing active listening and empathy. Provide an example of a previous experience where you navigated a challenging conversation, focusing on your conflict resolution skills and ability to maintain a positive outcome.

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What is your process for onboarding new employees?

Detail your structured onboarding process, including orientation sessions, training schedules, and introductions to team members. Discuss how you tailor the onboarding experience to meet individual needs, ensuring new hires feel welcomed and informed from day one.

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How do you approach employee benefits administration?

In your response, talk about your organizational skills and attention to detail. Describe how you manage benefits enrollment, handle claims, and communicate effectively with both employees and insurance providers to create a seamless benefits experience.

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What metrics do you track to evaluate HR success?

Discuss various HR metrics such as employee turnover rates, time-to-hire, and employee satisfaction scores. Explain how you use these metrics to identify areas for improvement in HR practices and contribute to organizational success.

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How do you stay updated on HR laws and trends?

Emphasize your commitment to continuous learning by discussing your participation in HR webinars, seminars, and professional organizations. Mention any relevant certifications you hold and how you incorporate new knowledge into your work.

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What has been your most rewarding experience in HR?

Share a personal story about a time when you positively impacted an employee or the organization. Focus on how your actions benefited individuals and fostered a supportive workplace culture.

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Why do you want to work for Helio Health?

When answering this question, align your personal values with Helio Health’s mission of helping individuals with mental health and substance use challenges. Express your enthusiasm for the organization's commitment to community health and how you envision supporting that mission through your HR role.

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Helio Health is a comprehensive, evidence based, and clinically progressive substance use disorders and mental health disorders services provider. Helio operates in Onondaga, Monroe, Broome, Oneida Counties with programs located in Syracuse and R...

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Full-time, on-site
DATE POSTED
April 8, 2025

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