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Talent Acquisition and People Operations Specialist

About us

B2B payments are a multi-trillion-dollar industry and, as the industry pushes further into digitization and faster settlement, fraud has become a massive problem — to the tune of $43B in annual losses.

Walrus is the leader in B2B payment verification, with clients that include some of the biggest names in investment management. Our DoubleCheck platform combines advanced authentication, proprietary technology, AI, and novel UX to collect and confirm payment details. DoubleCheck has defined a new category: verifying the safe transfer of financial information and assets.

Walrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. We’re backed by one of the world's leading fintech VC funds, as well as founders and executives of Twitter, Google Maps, Databricks, and Kayak.

The role

Due to strong year-over-year growth, we are looking for an HR professional with strong talent acquisition skills to help build the foundation of our People Operations department. This role reports directly to our Director of Operations, who has overseen all HR functions thus far.  You will have the chance to influence and impact company culture at the ground level as we continue growing in 2025 and beyond. 

This role has a primary focus on talent acquisition, with some elements of compensation, benefits, and HR administration. We expect some aspects of the role to include:

  • Talent Acquisition: 

    • Manage the full recruitment process for open positions, including job posting, resume screening, candidate interview coordination, and offer management. Positions will include both individual contributor and management roles, across sales, engineering, product management, and operations.

    • Collaborate with hiring managers to understand hiring needs and provide guidance on job descriptions and sourcing strategies.

    • Create and implement effective sourcing strategies to identify and attract top-tier candidates across various job functions. This includes managing relationships with contracted recruiters and firms.

    • Assist in onboarding new employees, ensuring a smooth and welcoming experience.

  • Compensation, Benefits, and HR Administration:

    • Assist in administering employee benefits programs, including health insurance, retirement plans, and other perks.

    • Ensure accurate and timely processing of employee benefits enrollments, changes, and terminations.

    • Assist with the annual open enrollment process, ensuring employees have the necessary information and support.

    • Organize company on-sites and events.

    • Support the team with various administrative tasks, such as updating scheduling team meetings, booking rooms, and office management as needed.

    • Ensure HR practices and policies are in compliance with local, state, and federal laws.

About you

Ideally, you have:

  • 2+ years of experience in in-house talent acquisition

  • 1+ year of experience in an HR generalist, HR administrative, or people operations function

  • Strong written and verbal communication

  • Excellent organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively.

  • Strong problem-solving skills and ability to handle sensitive situations with discretion and professionalism.

  • Ability to maintain confidentiality and handle sensitive employee information with integrity.

  • Experience with managing applicant tracking systems (such as Ashby) 

Previous experience in a fast-paced, growing company is a bonus, but by no means a requirement.

What it’s like to work with us

We’re a tight-knit, early-stage team that’s focused on building a product that our customers love. We have a strong company culture based on collaboration, ownership, and mentoring. We meet sparingly and efficiently. We understand our innate biases and celebrate diversity. We have a low-ego workplace, where we provide the tools for everyone to do their best work. You will work closely with the leadership team, and have room for extensive growth within the company.

  • Remote work is welcomed, but candidates who wish can report to work in NYC (and receive relocation assistance).

  • Walrus offers competitive compensation and benefits, including salary, equity, paid medical insurance, dental, vision, company contribution to wellness, good coverage for dependents, parental leave, retirement, relocation assistance, and unlimited PTO.

We believe talent comes from all backgrounds and walks of life, and are committed to providing a comfortable environment for everyone to work.

The salary for this position ranges from $75k-110k (depending on location and seniority).  This position also has a substantial equity component, not included in the stated salary. This information is provided per the New York City Human Rights Law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Average salary estimate

$92500 / YEARLY (est.)
min
max
$75000K
$110000K

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What You Should Know About Talent Acquisition and People Operations Specialist, Walrus

If you're looking to make a meaningful impact in the world of HR, the role of Talent Acquisition and People Operations Specialist at Walrus is just the opportunity you’ve been waiting for! At Walrus, we are pioneering solutions in the B2B payments space, tackling the complexities surrounding secure transactions head-on. As we continue our impressive growth trajectory, you will play a crucial role in shaping our company culture from the ground up. Reporting directly to our Director of Operations, you'll manage the entire recruitment process for various roles including individual contributors and managerial positions across multiple departments like sales, engineering, and operations. Your expertise in talent acquisition will allow you to collaborate closely with hiring managers, understand their needs, and develop innovative strategies to attract top-tier candidates. Beyond recruiting, you'll also dive into aspects of compensation, benefits, and HR administration, supporting our employees with various programs that ensure their well-being. Your initiatives will create a welcoming and supportive onboarding experience for new hires. If you have a solid background in HR, a knack for communication, and a passion for people, this role offers room for growth within a dynamic, low-ego environment. Walrus embraces diversity and provides a remote-friendly workplace or a collaborative NYC office experience. Competitive salary, equity options, and generous benefits await you here at Walrus. Join us in reshaping the future of B2B payment verification!

Frequently Asked Questions (FAQs) for Talent Acquisition and People Operations Specialist Role at Walrus
What responsibilities does a Talent Acquisition and People Operations Specialist at Walrus have?

As a Talent Acquisition and People Operations Specialist at Walrus, you will be primarily responsible for managing the complete recruitment process, which includes crafting job postings, screening resumes, coordinating interviews, and managing offers for various roles. Your collaboration with hiring managers will be vital to understanding their hiring needs, while you also create innovative sourcing strategies to attract the best candidates. Beyond recruitment, you'll assist in administering employee benefits programs and ensuring HR compliance with all relevant laws.

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What qualifications are needed for the Talent Acquisition and People Operations Specialist role at Walrus?

To be considered for the Talent Acquisition and People Operations Specialist role at Walrus, you should ideally have 2+ years of in-house talent acquisition experience and at least 1 year in an HR generalist or administrative capacity. Excellent written and verbal communication skills, strong organizational capabilities, and problem-solving abilities are essential. Familiarity with applicant tracking systems, such as Ashby, is also desirable, as well as the capability to handle sensitive information with discretion.

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What is the company culture like at Walrus for the Talent Acquisition and People Operations Specialist?

Walrus boasts a collaborative and nurturing company culture that values ownership and mentorship. As a Talent Acquisition and People Operations Specialist, you will be part of a tight-knit, early-stage team where diversity is celebrated, and individual contributions are recognized. We believe in a low-ego workplace and strive to provide our employees with the tools necessary to perform their best, all while maintaining a strong balance between remote work and in-office collaboration.

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What can I expect in terms of salary and benefits for the Talent Acquisition and People Operations Specialist position at Walrus?

The salary for the Talent Acquisition and People Operations Specialist at Walrus ranges from $75,000 to $110,000, depending on location and seniority. In addition to a competitive salary, this role comes with substantial equity options and comprehensive benefits including medical, dental, and vision insurance, retirement plans, and unlimited PTO. The company also values family and wellness by offering generous parental leave and wellness contributions.

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Is remote work an option for the Talent Acquisition and People Operations Specialist at Walrus?

Yes, Walrus offers flexible remote work options for the Talent Acquisition and People Operations Specialist role. While you can choose to work remotely, candidates who prefer an in-office experience are welcome to report to our NYC office, where relocation assistance is also provided. This flexibility ensures that you can work in an environment that best suits your style while contributing to our vibrant company culture.

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Common Interview Questions for Talent Acquisition and People Operations Specialist
Can you describe your experience with full-cycle talent acquisition?

In answering this question, discuss specific processes you've followed in previous roles, from job postings to onboarding. Highlight your success in filling roles effectively and how you tailored your approach for various positions in different departments.

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How do you stay updated with best practices in recruitment?

Mention various resources you utilize, such as industry blogs, webinars, and professional HR groups. Emphasize your commitment to continuous learning and adapting your strategies based on current hiring trends.

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What strategies do you use to attract diverse candidates?

You might want to discuss specific outreach methods you've implemented in the past, whether through partnerships, job fairs, or targeted advertising. Show your understanding of the importance of diversity and inclusion in the workplace.

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How do you deal with a high volume of applications?

Talk about your methods for efficiently screening applicants, such as using keywords to filter resumes or automating part of the process through applicant tracking systems. Discuss how you maintain a personal touch in communication even when managing many applications.

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Can you give an example of how you handled a challenging hiring manager?

Choose a scenario where you navigated differing expectations, focusing on how you maintained professionalism and demonstrated effective communication to rebuild the relationship and get the job done.

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What role does data play in your recruitment process?

Discuss your approach to leveraging data analytics to assess the effectiveness of hiring strategies, such as time-to-fill metrics or quality of hire assessments, and how this informs your decision-making process.

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How do you ensure a smooth onboarding process for new hires?

Share the steps you typically take to create a welcoming experience, such as providing a clear roadmap for their first days, facilitating introductions, and implementing a mentorship program to ease their transition.

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How do you handle conflicts within a team during recruitment?

Illustrate your conflict resolution strategies, emphasizing open communication, understanding differing viewpoints, and working together to reach a consensus on candidate selection.

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What is your experience with employee benefits administration?

Outline any past experiences with managing or communicating employee benefits, including your approach to ensuring employees are well-informed about their options and how you handle problematic enrollments or claims.

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How do you prioritize tasks when handling HR duties?

Explain your organizational methods, whether it's using tools, lists, or prioritization frameworks to ensure you meet deadlines and maintain engagement with all stakeholders in a busy environment.

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Walrus Internet is a unique Internet Service Provider that works with its customers to expertly tailor individual solutions to their most challenging projects. Its services include high-end hosting and collocation services, a wide range of connect...

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DATE POSTED
January 10, 2025

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