Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Delivery Driver image - Rise Careers
Job details

Delivery Driver

Who we are…

Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. 


With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.


In this role you will...
  • Load, transport and deliver items in a safe and timely manner to the correct address, adhering to assigned routes and time schedules.
  • Review orders before leaving the store ensure that orders are complete and accurate.
  • Accept payment, provide correct change if applicable and ensure the customer is satisfied with order.
  • Provide excellent customer service, answer customer questions and assist with customer concerns.
  • Assist with loading and unloading items from vehicles.
  • Maintain basic records of mileage and reports related to deliveries.
  • Assist with daily operations such as but not limited to cleaning, stocking, packaging orders, etc.
  • Maintain a clean and organized work vehicle.
  • Perform other related duties as assigned.


Skills and experience you have...
  • Excellent customer service, problem solving and communication skills.
  • Ability to drive safely and to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps.
  • Basic computer and information technology skills.
  • Adhere to all policies, rules and regulations.
  • Knowledge of cannabis is a plus.
  • Ability to work up to 12 hour shifts and evenings, weekends and holidays.
  • Must be at least 21 years of age and be able to pass a background check.


Benefits
  • Health insurance
  • Employee discount
  • Sales and performance incentives


$15 - $16 an hour
Pay starts at $15/hour + tips

Herbology Cannabis Co. is an equal opportunity employer and encourages candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace.

Average salary estimate

$32240 / YEARLY (est.)
min
max
$31200K
$33280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Driver, Herbology Cannabis Co.

At Herbology Cannabis Co, we believe in redefining the way cannabis is perceived and utilized in everyday life. As a Delivery Driver at our River Rouge, MI location, you're not just transporting products; you're embodying our mission to bring quality cannabis products right to our customers' doors. Your primary responsibility will involve loading, transporting, and delivering items safely and punctually, while carefully following assigned routes to ensure timely arrivals. Your day-to-day will include reviewing orders for completeness before setting out, handling payment transactions, and ensuring our customers walk away satisfied. But it doesn’t stop there! We’re looking for someone who can also engage with our customers, answer questions, and address any concerns they might have, all while providing outstanding service that reflects our company values. You'll also play a crucial role in loading and unloading products and keeping our delivery vehicle clean and organized. If you have a knack for navigation, possess excellent communication skills, and can thrive in flexible schedules that may include evenings, weekends, and even holidays, we want to hear from you! With a starting pay of $15 an hour, plus tips, the role of Delivery Driver at Herbology Cannabis Co offers a fantastic opportunity to join a motivated and knowledgeable team dedicated to providing an exceptional customer experience.

Frequently Asked Questions (FAQs) for Delivery Driver Role at Herbology Cannabis Co.
What are the responsibilities of a Delivery Driver at Herbology Cannabis Co?

As a Delivery Driver at Herbology Cannabis Co, your main duties encompass loading and delivering products safely and punctually to our customers. You will also review orders for accuracy, handle payment transactions, and provide excellent customer service by addressing any questions or concerns. Additionally, you'll assist with daily operational tasks such as cleaning and organizing, all while maintaining a clean work vehicle.

Join Rise to see the full answer
What skills are required to be a successful Delivery Driver at Herbology Cannabis Co?

To thrive as a Delivery Driver at Herbology Cannabis Co, you should possess excellent customer service, problem-solving, and communication skills. The ability to navigate effectively using GPS tools or maps is essential, along with basic computer skills for maintaining delivery records. A foundational knowledge of cannabis can also enhance service quality, making it a valuable asset.

Join Rise to see the full answer
What are the working hours for the Delivery Driver position at Herbology Cannabis Co?

The hours for the Delivery Driver position at Herbology Cannabis Co are quite flexible and may vary, as the role includes working up to 12-hour shifts, including evenings, weekends, and holidays. This allows you to balance your work and personal life while being part of our dedicated team.

Join Rise to see the full answer
What are the requirements to apply for the Delivery Driver role at Herbology Cannabis Co?

To apply for the Delivery Driver role at Herbology Cannabis Co, you must be at least 21 years old and capable of passing a background check. You should have a valid driver's license, excellent driving skills, and a strong emphasis on safety and courtesy while on the road.

Join Rise to see the full answer
What benefits can Delivery Drivers expect at Herbology Cannabis Co?

Delivery Drivers at Herbology Cannabis Co can enjoy several benefits, including health insurance, employee discounts, and sales and performance incentives. These perks are designed to promote well-being and reward your contributions to our team.

Join Rise to see the full answer
Common Interview Questions for Delivery Driver
How would you handle a situation where a customer is unhappy with their order as a Delivery Driver?

To address a dissatisfied customer, I would first listen carefully to their concerns and ensure they feel heard. My priority would be to apologize for the inconvenience, seek to understand the issue, and provide solutions, such as replacing the order or offering a refund. Emphasizing customer satisfaction is crucial in maintaining trust and loyalty.

Join Rise to see the full answer
What methods would you use to ensure deliveries are made on time?

To guarantee timely deliveries, I would plan my route in advance using reliable navigation tools, taking traffic and weather conditions into account. I would also monitor my schedule closely, leaving ample time to account for unexpected delays, and maintain regular communication with the store to update them on my progress.

Join Rise to see the full answer
Describe a time you went above and beyond for a customer.

There was a time when a customer was looking for a specific product we were temporarily out of. I offered to place a hold for them on the next shipment and even followed up with a call once it arrived. They appreciated the effort and were grateful for the personal touch, which created a positive relationship.

Join Rise to see the full answer
How do you stay organized during a busy delivery day?

Staying organized on a busy delivery day involves maintaining a detailed order list and prioritizing deliveries by location and time sensitivity. I also ensure my vehicle is stocked properly before I begin and keep my paperwork arranged neatly to avoid confusion during peak hours.

Join Rise to see the full answer
What would you do if you encountered a delay due to road construction?

In the event of road construction causing delays, I would quickly seek alternate routes using my GPS navigation. Keeping a steady communication line with my team and updating them would also be essential to keep everyone informed and maintain delivery schedules as best as possible.

Join Rise to see the full answer
What qualities make an excellent Delivery Driver?

An excellent Delivery Driver embodies strong communication skills, a customer-focused approach, and outstanding problem-solving capabilities. Additionally, they should have a solid understanding of navigation and logistics, along with a commitment to safety and professionalism at all times.

Join Rise to see the full answer
How do you handle the physical demands of the Delivery Driver role?

I maintain a regular fitness routine to ensure I am physically prepared for the demands of the Delivery Driver role. This includes exercises for strength and stamina to manage the loading and unloading of products, while also taking breaks during long shifts to avoid fatigue.

Join Rise to see the full answer
Can you describe your experience with delivery-related technology?

I have extensive experience using various delivery-related technologies, including GPS navigation systems for route optimization and mobile apps for tracking deliveries. I'm also proficient with electronic devices for processing payments and maintaining records, ensuring that each aspect of the delivery process runs smoothly.

Join Rise to see the full answer
How would you be a brand ambassador for Herbology Cannabis Co during deliveries?

As a brand ambassador for Herbology Cannabis Co, I would consistently represent our values of quality and customer satisfaction in every interaction. This includes sharing product knowledge during deliveries and ensuring that every customer feels valued and appreciated for choosing us.

Join Rise to see the full answer
What are your thoughts on the importance of cannabis knowledge for a Delivery Driver?

Having knowledge about cannabis is essential for a Delivery Driver as it allows them to provide accurate information and recommendations to customers. This understanding increases customer trust, ensures satisfaction, and enhances their overall experience with Herbology Cannabis Co.

Join Rise to see the full answer
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 1, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!