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VP of Community and Engagment

Job Description},"/question/options":{"value":[{"/questionOption/questionId":{"value":9265267},"/questionOption/text":{"value":"MaleJob RequirementsRequirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.• Proven track record of success in developing and executing both online and offline programs that attract, engage, educate, and delight prospects and customers, ultimately delivering pipeline generation and revenue back to the business• Demonstrated ability to think strategically and creatively, as well as the ability to transform ideas into reality, executing and effectively driving results• Comfortable working in high-growth environments with a focus on customer acquisition and revenue performance• Experience in transforming customer communities into public communities a plus• Bias towards proactivity, assessing risk, capitalizing on opportunities, and averting problems before they arise or compound• Strong presentation skills, with the ability to communicate ideas and implications to stakeholders who are not themselves subject matter experts• Skilled in strategic planning, budget allocation, and budget management across global teams• Relentlessly focused on team development, with a proven ability to build, grow, and mentor global teams, taking a hands-on approach to cultivating expertise, empowering functional leaders, and ensuring accountability• Clear and effective communication style that encourages understanding and collaborationBenefitsJoin our villageHiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:• Stock options at a high-growth unicorn startup• 100% subsidized medical, dental, and vision coverage for employees• 401(k) with a 3% company match starting from Day 1• Work from home allowance to get your home office set up!• Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment• Annual Headspace subscription and wellness benefits• Two social impact days per year for volunteering• Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter• Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus• Fun and frequent social events (in-person and virtual)• We love birthdays - take the day off and receive a special giftIf this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
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What You Should Know About VP of Community and Engagment, HiBob

HiBob, a dynamic and fast-growing company in the United States, is on the lookout for a VP of Community and Engagement. This role is incredibly vital as it will shape and nurture our community, helping to craft an engaging experience that resonates with both prospects and customers. If you have a proven track record in developing successful online and offline programs that not only attract but also delight customers, we want to hear from you. As the VP of Community and Engagement, you'll have the chance to think strategically and creatively, transforming innovative ideas into practical, impactful actions. You’ll thrive in a high-growth environment with a strong emphasis on customer acquisition and revenue generation. Your expertise in building, mentoring, and empowering global teams will be crucial as you lead efforts to enhance the community experience. With your clear and effective communication skills, you’ll assure our stakeholders that your strategies are not just visionary but also achievable. At HiBob, we celebrate individuality and the fun side of life while maintaining our ambition for growth and performance. If you’re ready to join our village and lead a passionate team, we can’t wait to welcome you with competitive compensation, comprehensive benefits, and a supportive work culture that values your creativity and initiative. Let’s create something extraordinary together!

Frequently Asked Questions (FAQs) for VP of Community and Engagment Role at HiBob
What are the key responsibilities for a VP of Community and Engagement at HiBob?

The VP of Community and Engagement at HiBob will be responsible for developing and executing innovative online and offline programs that attract and retain customers. You'll lead initiatives aimed at pipeline generation and revenue growth, with a focus on transforming customer communities into vibrant public spaces. The role also involves strategic planning, team mentoring, and effective communication across global teams to ensure top performance.

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What qualifications are required for the VP of Community and Engagement position at HiBob?

Candidates for the VP of Community and Engagement role at HiBob should have a proven track record in community management or similar fields. Essential qualifications include strong strategic thinking abilities, familiarity with high-growth environments, and experience in team development and stakeholder communication. Creativity and a proactive approach to problem-solving are also vital for success in this position.

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What benefits does HiBob offer to the VP of Community and Engagement?

At HiBob, the benefits for the VP of Community and Engagement are extensive and designed to foster both personal and professional well-being. You can expect stock options in a high-growth unicorn startup, fully subsidized medical, dental, and vision coverage, a 401(k) plan with a company match, remote work options, wellness benefits, and additional paid days off for social impact and personal celebrations.

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How does the VP of Community and Engagement role contribute to revenue growth at HiBob?

The VP of Community and Engagement plays a crucial role in driving revenue growth at HiBob by creating engaging customer experiences that promote retention and referrals. Through strategically designed community programs, the VP enhances customer satisfaction, which directly leads to increased sales and pipeline generation, ultimately impacting the overall revenue of the company.

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What is the work culture like at HiBob for a VP of Community and Engagement?

HiBob's work culture is vibrant, inclusive, and focused on both high performance and personal fulfillment. As the VP of Community and Engagement, you’ll find a supportive environment where creativity thrives and individuality is celebrated. The company emphasizes team collaboration, frequent social events, and opportunities for professional growth, ensuring that employees can bring their authentic selves to work.

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Common Interview Questions for VP of Community and Engagment
Can you describe your experience with building customer communities?

When answering this question, emphasize specific examples of successful community-building initiatives you’ve led. Highlight your strategies for engaging customers and fostering a sense of belonging, alongside metrics that demonstrate the communities' growth and engagement levels.

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How do you measure the success of community engagement initiatives?

Discuss various metrics such as community growth, engagement rates, customer feedback, and revenue impacts. Provide examples of how you've utilized these metrics to assess the effectiveness of your initiatives and make adjustments based on data.

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What challenges have you faced in community management and how did you overcome them?

Be prepared to share specific challenges you’ve encountered, such as low engagement or conflicting stakeholder interests. Discuss the strategic approaches you employed to tackle these issues, showcasing your problem-solving abilities and resilience in driving community success.

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How do you ensure that your team remains motivated and engaged?

Talk about your leadership style, emphasizing methods you use to inspire and motivate your team, such as setting clear goals, recognizing achievements, and fostering a collaborative environment. Provide examples of team-building activities or initiatives you’ve implemented.

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What innovative strategies have you implemented to engage customers?

Describe unique programs, campaigns, or technologies you have used to engage customers in previous roles. Focus on creative and strategic initiatives that not only attract but also retain customer interest in the brand.

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How do you stay updated with the latest trends in community engagement?

Share your strategies for continuous learning, such as attending industry conferences, participating in online forums, or following thought leaders in the community management space. Highlight how this knowledge helps you implement new concepts at HiBob.

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Describe your experience working with cross-functional teams.

Provide examples of how you’ve successfully collaborated with other departments, such as marketing or product management, to drive community initiatives. Emphasize the importance of communication and teamwork in achieving common goals.

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What is your approach to risk management in community engagement?

Discuss your proactive strategies for assessing risks, such as monitoring community sentiment or tracking feedback. Explain how you leverage this information to avert potential issues before they escalate.

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How would you align community engagement goals with broader business objectives?

Explain your understanding of how community engagement impacts overall business performance. Discuss how you plan initiatives that not only build community but also align with company goals, driving revenue and customer satisfaction.

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What are your thoughts on the role of technology in community engagement?

Address how technology can enhance community experiences, facilitating communication and engagement. Provide examples of tools or platforms you’ve used and how they’ve improved interaction with customers.

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Full-time, hybrid
DATE POSTED
December 5, 2024

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