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Senior Product Manager

Who We Are 

30,000 products are launched every year, and 90% of them fail. Highlight is the first and only end-to-end agile product testing platform, enabling the efficient collection of scaled product performance data. Brands like Nestle, P&G, and Estee Lauder rely on Highlight for competitive benchmarking, pre-launch formulation testing, in-market product renovation, and more, to optimize product success. Highlight, launched in 2021, has seen runaway growth and scale, having tested hundreds of products at a fraction of the time and cost of traditional analog methods, and becoming the dominant SaaS platform in the product testing space. Highlight is a woman-owned, minority-owned startup on a mission to create better products for people and the planet. We’re a diverse and collaborative team committed to fostering an environment of innovation, impact, and growth.


Product Management at Highlight is a relatively new function - we’re growing the team to help us build out the world’s leading product intelligence platform! 


Our core ICP works at a CPG company and has consumer insights needs that are difficult and costly to manage in-house or through a consultant. Highlight provides a disruptive alternative to the status quo: a turnkey yet high quality and methodologically rigorous solution for in-home physical product testing and digital product research. 


We are building out products for our customers to run their studies and derive insights from the results, and products to acquire and manage the community of Highlighters engaged to fulfill our customers’ consumer insights studies.


As a distributed team, we emphasize fostering a fun environment that values empowered problem solving and collaboration. Product managers, engineers, and designers work together in close coordination to quickly deliver customer and business value. As a Senior Product Manager, you will lead your team through product discovery, shaping our product roadmap, continuous prioritization, and ultimately delivering high quality customer and business value.


Your Impact
  • Collaborate with engineering and other stakeholders to execute on a roadmap you take ownership in defining 
  • Conduct user research and gather feedback to understand user needs and pain points. 
  • Identify, measure, and interpret feedback, metrics, and user data to validate product strategy and develop a delightful user experience
  • Become a subject matter expert on the unique needs and opportunities for In-Home Product Testing and use this to guide product growth
  • Drive continuous process improvement and development to further mature the Product Management discipline at Highlight
  • Represent the team in cross-functional projects and to the company at large
  • Build strong relationships with your stakeholders and engineering and design leaders


About You
  • You are excited about joining a startup environment filled with ambiguity 
  • You have extensive experience as a Product Manager and can provide examples of business impact you have driven
  • You love to foster a culture of deep collaboration, open communication, respect, high expectations, and most importantly fun
  • You’re passionate about continually improving your product management and leadership skills
  • You work with a bias for action and problem solving
  • You are focused on team building and collaboration over individual performance
  • You are excited about working on the first and only product of its kind in the market
  • Having experience in the Consumer Insights industry is a big plus!


Product Development Values
  • We are deeply curious
  • We are data driven
  • We are customer obsessed
  • We thrive on big ideas and experimentation
  • We are intentional and thoughtful


Benefits
  • Health insurance (medical, dental, vision) with 100% premiums covered
  • Unlimited PTO
  • Flexible, remote WFH culture
  • Access to the iconic Hearst Tower & its facilities in NYC (should you choose to ever be in person)
  • Compensation: $135,000 - $150,000


You do not need to match every listed expectation to apply for this position. At Highlight, we know that diverse perspectives foster the innovation we need to be successful. We are committed to building a team that comes from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. If you’re someone who can think rigorously and isn’t afraid to challenge assumptions, join us.


We've built a world-class team with decades of experience in the space. We’ve encountered the problems we’re trying to solve first hand and care deeply about making better products. We’ve been fortunate to raise a seed round from First Round Capital as well as experienced angels and insiders to help us further our mission. We’re also a passionate, capable, and empathetic team who live by our Humans First value. We have fun, we care about one another, and we’re all in on tacos.

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CEO of Highlight
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Richard Thomas
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DATE POSTED
March 10, 2024

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