Senior Workforce Planning Analyst

Company :

Job Description : 

JOB SUMMARY

This role provides internal consulting and subject matter expertise in workforce operational analytics, partnering with enGen business leaders to optimize human capital strategies through data-driven insights. The incumbent will lead strategic workforce planning projects, collaborating with stakeholders across Finance, Workforce Operations, Procurement, and Learning & Development teams. Additional functions include conducting demand/capacity analysis to assess risks and opportunities to project delivery and corresponding impacts to workforce. Prepare strategic recommendations to improve or align operations based on findings; demonstrate strong financial acumen by communicating potential impacts to revenue/P&L forecasts and understand general budgeting processes. Develop and maintain workforce analytics, including staffing models, metrics, reports, presentations, and dashboards (utilizing tools such as Power BI and Excel); and contributing to staffing governance processes focused on cost optimization and employee engagement/retention. Exceptional technical proficiency in data analysis, modeling, visualization, and reporting is required.  

ESSENTIAL RESPONSIBILITIES

• Develop and implement data-driven workforce strategies aligned with organizational and operational plans.
• Analyze demand and capacity forecasts to optimize workforce utilization and cost targets.
• Design and implement key performance indicators (KPIs) to measure workforce productivities, ROI creation/evaluation, enabling data-driven decision-making.
• Develop and present insightful reports and presentations on workforce dynamics and their impact on business outcomes to senior leadership and stakeholders.
• Collaborate with senior leaders and analysts to establish and monitor workforce metrics, identifying opportunities for improvement. Effectively communicate and engage with members across various departments.
• Leverage data analysis tools (Power BI, Excel) to develop and implement new workforce planning and project management tools.
• Contribute to the design and implementation of initiatives to enhance workforce engagement, retention, and the effectiveness of hiring processes.
• Support ad-hoc projects and undertake other duties as assigned to meet organizational needs.

EDUCATION

Required

• Bachelor's Degree in Business Administration/Management, Human Resources Management, Statistics, Industrial Engineering, Bachelor's Degree in Finance, Accounting or related Business degree, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

• Master’s degree in Business, Finance, Economics, or a related field

EXPERIENCE

Required

• 5 - 7 years of Business Intelligence experience
• 5 -7 years of Data Analytics experience

Preferred

• 3 years of Capacity and/or Financial Planning
• 1 year of Staffing Modeling, Project Management or Related Consulting

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Strategic Workforce Planning: Expertise in developing and implementing strategic workforce plans, encompassing capacity planning, financial modeling, and organizational development.
• Data-Driven Decision Making: Proficient in data gathering, analysis, and interpretation, translating complex information into actionable recommendations to drive effective decision-making.
• Financial Acumen: Strong understanding of financial modeling, budgeting, and return on investment (ROI) analysis within a business context.
• Exceptional Project Management: Proven ability to manage projects effectively, prioritizing tasks, and meeting deadlines while maintaining a focus on exceptional customer service.
• Cross-Functional Collaboration: Experience building and maintaining strong relationships across diverse teams and leadership levels, influencing and driving objectives collaboratively.
• Analytical & Problem-Solving Skills: Strong analytical and logical reasoning skills with meticulous attention to detail, enabling efficient problem-solving and data-informed decision-making.
• Communication & Presentation: Excellent written and verbal communication skills, capable of conveying complex information clearly and persuasively to diverse audiences.
• Business Acumen: Solid understanding of business theory, processes, management principles, and operational efficiency.

Language Requirement (other than English)

None

Travel Required

0%-25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

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