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Value-Based Reimbursement Specialist

Company :Highmark Inc.Job Description :JOB SUMMARYThis job is responsible for key strategic initiatives for the Markets and Provider Transformation Organization supporting the matrixed teams that engage providers enrolled in the Organization’s value-based reimbursement programs and continuous improvement models. The incumbent plays different potential roles on a given project, to include elements of project leadership, problem-solving, data analytics, team development, communication, implementation, and project management. The incumbent often plays a central role in the development and execution of the strategy for a given initiative for transformation of workflows resulting in outstanding performance in the Organization’s value-based reimbursement programs ensuring that ROI targets as set by the Organization are met or exceeded. The position collaborates with various teams within data analytics and infrastructure to support the creation, optimization, and maintenance of self-service resources for providers, entities, and health systems within these programs. Works on multiple projects and has exposure to all parts of the Organization, and will play a supportive role in planning, communicating, and managing the market strategy.ESSENTIAL RESPONSIBILITIES• Participate in the development of strategic plans for the Enterprise and Markets and Provider Transformation and the key BU's for the Organization’s value-based reimbursement programs and continuous improvement models. Lead or support key strategic initiatives across Enterprise and Markets and Provider Transformation for the Organization’s value-based reimbursement programs and continuous improvement models. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, implementation, and provider and/or provider-facing team education support. Will participate on a portfolio of projects.• Serve as a subject matter expert working in concert with provider-facing teams to explain new programs and results to key provider partners as needed. Collaborate on product development and the creation, optimization, and maintenance of a self-service platform for providers, entities, and health systems within the Organization’s value-based reimbursement programs for both the commercial and government business with a focus on enterprise goals including but not limited to Government Markets (STARS, ACA, CHIP, Medicaid DE) and Enterprise Quality, Safety, and Values (Health Outcomes Measures). Provide actionable opportunities in provider transformation aimed at high-quality, cost-effective care while improving patient outcomes.• Provide consultative workflow transformation and training/education services to matrixed teams supporting providers enrolled in the organization's value-based reimbursement programs. Strong knowledge of risk adjustment methodologies and reporting/regulatory requirements and CMS Stars rating measures including HEDIS, CAHPS, Pharmacy, HOS, PQA, PQRS.• Support development of the overall conceptualization, strategy alignment, and high-level design of new value-based reimbursement models for PCPs, specialists, and health systems across the Organization's footprint, based on deep understanding and knowledge of trends in other areas of the country with both government and private payers. Programs will include but not be limited to pay-for-value programs, episode payments, prospective bundled payments, gain share and risk share models and will be implemented for the Organization's Medicare Advantage, Medicaid, ACA, and commercial populations with the goal of maximizing quality while reducing healthcare costs.• Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy to support the quintuple aim.• Provide feedback and collaborate with the analytics team to ensure data points are accurate and provide meaningful, actionable data. Provide support to matrixed teams in the use of predictive analytic tools, user interfaces, population health management tools and other data-based platforms endorsed by the Organization.• Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative and play a role in shaping the culture and skill set of the Markets and Provider Transformation Organization.• Other duties as assigned or requested.EXPERIENCERequired• 5 years of Work experience in the primary care and the ambulatory care environment, healthcare insurance industry, healthcare administration in primary care, or healthcare consulting in primary care or population health management.• 3 years of experience in data analysis, interpretation, and outcomes strategic plan development.• 1 year experience with Medicare STARS, Medicaid HEDIS, risk revenue value streams, and population health management.Preferred• 7 years of experience in managed care, primary care management or other clinical setting.• Experience in Lean, Six Sigma, TQI, TQC or other quality management certification.• Experience in health plan provider network performance management, population health management, continuous improvement, or provider engagement models• Experience influencing change in complex organizational systems.​SKILLS• Must be able to effectively resolve issues and problems across all areas of the corporation, by understanding corporate strategies, policy, and scope of authority• Because of the broad impact of decisions that are made, must be knowledgeable and sensitive to many internal and external corporate issues• Aptitude for a high visibility position demanding integrity, uncompromising professionalism, diplomacy and conflict management• Basic project management skills• Proactive in driving change and continuous improvement• Demonstrated influencing and teamwork skills• Strong quantitative, analytical, and time management skills• Demonstrates a deep understanding of primary care practice operations and workflow across the continuum of variability in primary care and experience in managing provider and administrative leadership relationships• Superior written and verbal communication skills and listening skills• Ability to adapt engagement strategies to meet market needs​EDUCATIONRequired• Bachelors in Clinical or healthcare industry discipline OR relevant experience and/or education as determined by the company in lieu of bachelor's degreePreferred• MastersLICENSES or CERTIFICATIONSRequired• NonePreferred• NoneLanguage (Other than English):NoneTravel Requirement:Less than 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice- or Remote-basedTeaches / trains othersOccasionallyTravel from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredOccasionallyLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.Pay Range Minimum:$67,500.00Pay Range Maximum:$126,000.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants Notice

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What You Should Know About Value-Based Reimbursement Specialist, Highmark Health

Are you ready to make a significant impact in the healthcare landscape? Highmark Inc. is on the lookout for a Value-Based Reimbursement Specialist who will play a pivotal role in driving our strategic initiatives within the Markets and Provider Transformation Organization. In this exciting role, you'll be at the forefront of engaging providers involved in value-based reimbursement programs, helping to enhance performance and meet ROI targets. With your skills in project leadership, data analytics, and communication, you’ll be leading engagements that transform workflows and improve patient outcomes. You'll collaborate with various teams, tapping into your analytical skills to develop and maintain essential resources for providers and health systems. The atmosphere here is dynamic, where you’ll manage multiple projects and work closely with cross-functional teams to support our market strategy. If you have a passion for healthcare and a strong background in primary care or population health management, this could be the perfect opportunity for you. Your insights into Medicare and Medicaid processes and data analysis will be invaluable as you support our mission to maximize quality while reducing costs. Plus, with less than 25% travel required, you can enjoy flexibility whether you’re in the office or working remotely. Join us at Highmark Inc. and help shape the future of healthcare delivery!

Frequently Asked Questions (FAQs) for Value-Based Reimbursement Specialist Role at Highmark Health
What are the primary responsibilities of a Value-Based Reimbursement Specialist at Highmark Inc.?

As a Value-Based Reimbursement Specialist at Highmark Inc., your key responsibilities will include participating in strategic planning and supporting various initiatives aimed at enhancing our value-based reimbursement programs. This role involves project management, data analysis, collaboration with provider-facing teams, and the development of self-service platforms for providers.

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What qualifications are required to become a Value-Based Reimbursement Specialist at Highmark Inc.?

To qualify for the Value-Based Reimbursement Specialist position at Highmark Inc., candidates should have at least 5 years of experience in primary care, healthcare administration, or healthcare consulting. Additionally, a solid background in data analysis and understanding of Medicare and Medicaid systems is highly preferred.

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What skills are essential for success as a Value-Based Reimbursement Specialist at Highmark Inc.?

Essential skills for a Value-Based Reimbursement Specialist at Highmark Inc. include strong analytical abilities, effective problem-solving, excellent communication skills, and the capacity to lead and collaborate with diverse teams. Familiarity with healthcare quality measures and risk adjustment methodologies will also be beneficial.

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Can you describe the work environment for a Value-Based Reimbursement Specialist at Highmark Inc.?

The work environment for a Value-Based Reimbursement Specialist at Highmark Inc. is collaborative and flexible, allowing for both remote work and office presence. The role includes engaging in various projects that support strategic initiatives while working within a nurturing company culture focused on continuous improvement.

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What opportunities for growth exist for a Value-Based Reimbursement Specialist at Highmark Inc.?

As a Value-Based Reimbursement Specialist at Highmark Inc., there are numerous opportunities for professional growth, including the potential for upward mobility within the organization. Engaging in various high-impact projects allows specialists to enhance their knowledge of value-based care models, advance their leadership skills, and contribute significantly to healthcare improvements.

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Common Interview Questions for Value-Based Reimbursement Specialist
How do you prioritize multiple projects as a Value-Based Reimbursement Specialist?

To prioritize effectively, I assess the objectives of each project, considering deadlines and impact on workflow and patient outcomes. I utilize project management tools to track progress and ensure communication within teams remains clear and transparent.

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Can you share an example of a successful value-based program you've supported?

In a previous role, I led a project that redesigned a care coordination program. By collaborating with providers and analyzing outcome data, we enhanced patient engagement and significantly improved quality metrics, leading to increased reimbursement rates.

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What methods do you use for data analysis in health care?

I employ statistical software and data visualization tools to analyze trends within the provider data. This helps in understanding patient outcomes and refining reimbursement models effectively.

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How do you stay informed about changes in healthcare reimbursement models?

I ensure to subscribe to industry publications, participate in webinars, and join professional organizations. Continuous education is key to understanding emerging trends in reimbursement and regulatory requirements.

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How would you handle resistance from providers when implementing new programs?

I focus on building strong relationships by communicating the benefits of changes clearly. Providing training and support creates an environment where concerns are addressed, facilitating smoother transitions.

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What role do you think technology plays in value-based reimbursement?

Technology is vital in streamlining processes and improving data management. It enhances communication between providers and patients while supporting healthcare analytics for better decision-making.

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How do you approach educating providers about new reimbursement models?

I develop educational materials tailored to providers' needs and conduct interactive training sessions. My goal is to ensure they understand the model's objectives and how to leverage it for improved outcomes.

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What experience do you have with regulatory compliance in reimbursement?

I have worked extensively with CMS guidelines, including understanding STARS ratings and HEDIS measures. Compliance is integral to successful reimbursement strategies and is a focus in my project execution.

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Can you explain how you measure the success of a value-based reimbursement program?

Success is measured through performance metrics such as patient outcomes, financial savings realized, and provider satisfaction with the program. Continuous feedback is collected to make iterative improvements.

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What do you consider the biggest challenge in transitioning to value-based care?

The biggest challenge often lies in shifting mindsets from volume-based to value-based care. This transition requires robust communication, continuous education, and support for providers to embrace new approaches confidently.

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Full-time, remote
DATE POSTED
March 20, 2025

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