HVAC Service Team Leader

 Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

-            Our Family Owned & Care Culture

-            OUR VALUES

-            Healthy Work/Life Balance

-            Established Career Paths

-            Advancement Opportunities

-            Year-round work – NO LAYOFFS

-            401k Plan w/ Company Match

-            Employee Referral Program

-            Regular Performance Reviews

-            Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

Hiller Plumbing, Heating, Cooling & Electrical is looking for an experienced HVAC Team Leader to support good customer relations by ensuring exceptional HVAC services are provided as scheduled, at competitive prices, and all applicable codes and regulations are adhered to.

Benefits:

Weekly Pay!

Competitive Bonus Structure

Year-round work

No layoffs

Advancement opportunities

Team Atmosphere

Free Tele-Health on Day 1!

Medical, Dental & Vision Insurance

Long and Short-term disability

Company paid life insurance

401k matching

Company paid vacation/holidays

Flex Spending accounts - medical and dependent care

Job Responsibilities:

Ensure each team member completes job performance standards to appropriate codes and customer satisfaction

Supervise Service personnel to include performance evaluations, training needs, and work assignments to ensure effective operations

Complete weekly truck inspections and audits of paperwork and service call checklists

Ensure the team manages appropriate inventory of parts required for service calls

Coordinate with other departments to ensure objectives are met effectively and completely

Support field technicians on troubleshooting issues as needed

Responsible for the interview and selection process of team leads, technicians and apprentice candidates

Manage operational metrics including average invoice total, callback ratios and labor margins

Train, coach and mentor team leads, technicians and apprentices

Investigate any reported safety issues

Perform on-site job inspections

Provide feedback, coaching, and ongoing technical and communication training to all subordinates to increase performance

Perform other duties as assigned

Knowledge, Skills and Abilities:

Prefer 5 years of supervisory experience in residential service and maintenance operation

Prefer 5 years of verifiable work experience in HVAC industry

Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment

Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment

Education/Certification Requirements:

Valid driver’s license

EPA Certified

A High School diploma or general education degree (GED) required

NATE Certification preferred

HVAC certification or Diploma preferred

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!