Job details

Revenue Operations Manager

About Us:

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

Why Join Our Team:

Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.
Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions, including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Strategic investors: Raised $137 million from top investors, including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft.
Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.

For more information, visit www.HippocraticAI.com.

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA, unless explicitly noted otherwise in the job description.

About the Role:

As the Revenue Operations Manager, you will design, implement, and scale revenue operations processes and systems to support Hippocratic AI’s next growth stage. You will collaborate cross-departmentally with Sales, Customer Success, Legal, and BI Operations teams to ensure seamless operations that drive business success.

Responsibilities:

Create and execute SOPs for revenue operations, including:
- Customer onboarding from a billing perspective.
- Consolidating and tracking contractual obligations.
- Preparing and issuing invoices.
- Leading collections efforts.
- Managing revenue recognition processes.
Own sales tax registration and compliance across all jurisdictions.
Draft revenue recognition memos and ensure adherence to GAAP standards.
Build strong working relationships with Sales, CS, Legal, and BI Operations to align goals and improve workflows.
Develop scalable processes for billing and revenue recognition to support company growth

Qualifications

Must-Have:

5-8 years of experience in Revenue Operations or Accounts Receivable roles, preferably in big B2B SaaS companies.
Strong knowledge of GAAP standards for revenue recognition.
Proficiency in enterprise-grade B2B billing, revenue recognition, and contract management tools (e.g., Salesforce, NetSuite, HubSpot).
Experience managing sales tax compliance across jurisdictions (e.g., Avalara, Anrok).
Proven ability to create and execute SOPs for billing, revenue recognition, and collections.
Strong organizational and problem-solving skills with an ability to work autonomously.

Nice-to-Have:

CPA certification.
Experience drafting detailed revenue recognition memos.
Familiarity with accounting tools like QuickBooks and NetSuite.
Prior experience working cross-functionally with Sales, CS, Legal, and BI Operations teams.
Agile mindset with the ability to adapt in a fast-paced, high-growth environment.

Hippocratic AI Glassdoor Company Review

4.8

Hippocratic AI DE&I Review

No rating

CEO of Hippocratic AI

Munjal Shah

Approve of CEO

Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About Revenue Operations Manager, Hippocratic AI

At Hippocratic AI, we are on a groundbreaking mission to reshape healthcare through our innovative Large Language Model designed with safety at its core. As the Revenue Operations Manager based in beautiful Palo Alto, you'll play a pivotal role in scaling our operations during this exciting growth phase. Your responsibilities will span creating and executing standard operating procedures for revenue operations to drive efficiency in customer onboarding and billing processes, ensuring we deliver an exceptional experience for our users. You'll collaborate closely with our Sales, Customer Success, Legal, and BI Operations teams, forging strong partnerships that are critical for our success. Your expertise in GAAP standards and proficiency with industry-leading billing tools like Salesforce and NetSuite will empower you to manage revenue recognition processes effectively. In this dynamic role, you'll also oversee sales tax compliance and draft revenue recognition memos, providing clarity and assurance in our financial operations. If you're a proactive problem-solver with a strong organizational knack and the ability to navigate the complexities of B2B SaaS revenue operations, we want to hear from you! Come join us at Hippocratic AI, where your skills will directly impact the future of healthcare accessibility and outcomes.

Frequently Asked Questions (FAQs) for Revenue Operations Manager Role at Hippocratic AI

What are the main responsibilities of a Revenue Operations Manager at Hippocratic AI?

As a Revenue Operations Manager at Hippocratic AI, your main responsibilities include designing and implementing standard operating procedures (SOPs) for revenue operations. You'll manage customer onboarding from a billing viewpoint, enforce contracts and track obligations, prepare and issue invoices, lead collections efforts, and ensure proper revenue recognition processes are in place. You will also be expected to manage sales tax compliance and build fruitful relationships across departments to enhance workflows.