Job details

Customer Support Representative (Hybrid)

Homebase is revolutionizing how small businesses manage their teams. We're looking for a customer-focused representative to help our customers get the most from our products.

Skills

Customer service
Sales experience
Bilingual (English/Spanish is a plus)
Tech-savvy
Strong communication skills

Responsibilities

Understand customers' needs and identify sales opportunities
Explain and demonstrate Homebase features and benefits
Act as the first point of contact with Homebase customers via live chat, email, and phone
Handle 45+ conversations a day and meet weekly KPI’s
Utilize advanced listening, rapport, and closing skills

Benefits

Base salary of $20 per hour
Stock Options
401(k) program + 4% company match
Employer-supplemented Medical, Dental, and Vision Insurance
20 days of accrued PTO

To read the complete job description, please click on the ‘Apply’ button

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By Homebase

Our mission is to make hourly work easier for local businesses and their employees. We're building the operating system for hourly work—for business owners and workers. We help small businesses with scheduling, timesheets, labor costs, hiring, on...

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

FUNDING

Seed

DEPARTMENTS