Job details

Data Scientist

About Hook

Hook's mission is to empower subscription businesses with machine learning in order to help them improve customer loyalty and revenue generation from existing customers.

We’re a Series A company who have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.

One of the foundational technical challenges at Hook is to create self-service data and ML pipelines for our customers which surface useful business outputs like churn and upsell prediction.

Responsibilities:

You will wear many hats as a data scientist at Hook. Your day-to-day will include:

Deeply understanding product problems for anchoring machine learning solutions
Getting embedded in customer implementations and delivering high quality models
Assessing the quality and completeness of data from different sources
Using different machine learning and statistical techniques and evaluating their performance
Clearly communicating with internal and external stakeholders to explain model results and underlying data
Collaborating in a team with technical and non-technical colleagues
Owning significant parts of our data science processes and proposing and leading new improvements
Continuously monitoring model performance and ensuring high quality consistent results

There’s a lot going on - you’ll be building a brand new category of SaaS product! The more you want to be involved, the more you will find there is to do and the more impact you will have on our joint success.

Requirements:

We're looking for an ambitious self-starter who wants to be part of an early-stage company full of amazing talent and with a global vision.

Strong product mindset with a keen interest in using data to solve customer problems
Experience working with different machine learning and statistical modeling techniques
Experience working with data and machine learning products in production
Excellent communication skills, with the ability to effectively collaborate and convey ideas to diverse stakeholders
Experience working with Python and different data and ML libraries
Experience working with SQL and relational databases
Desirable: Experience/interest in working with LLMs in production

Benefits

🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays

📈 Generous stock options

🏥 Private health insurance so you can get the best care you need

🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food

📚 Annual learning & development budget for every employee

🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street

💻 The best equipment for everyone to work with

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Data Scientist, Hook

At Hook, we're on a mission to empower subscription businesses through the innovative use of machine learning, helping them boost customer loyalty and maximize revenue. As a Data Scientist in our vibrant London office, you'll join a Series A company that has successfully raised multi-million funding from prestigious investors like Balderton Capital and Lightspeed. Your hands-on role will involve diving into complex product problems to create impactful machine learning solutions and building self-service data pipelines that deliver insights like churn and upsell predictions. You’ll collaborate closely with both technical and non-technical team members as you engage with customer implementations, ensuring the models you develop are of the highest quality. Strong communication skills are key, as you'll need to articulate model results to various stakeholders clearly. We value ambition and a proactive mindset, and we're excited to bring on self-starters who want to have a significant impact in an early-stage company packed with exceptional talent. By joining us, you'll not only work on groundbreaking solutions but also experience the perks of 27 days of holiday, generous stock options, private health insurance, and a flexible work environment. Come help us build something incredible at Hook!

Frequently Asked Questions (FAQs) for Data Scientist Role at Hook

What are the main responsibilities of a Data Scientist at Hook in London?

As a Data Scientist at Hook, your main responsibilities will include understanding product challenges, delivering high-quality machine learning models, and collaborating with stakeholders to communicate insights effectively. You will also be involved in continuous evaluation and monitoring of model performance while proposing improvements to our data science processes.