Job details

Hospitality Assistant (Part Time)

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

Role Summary

Genesys is seeking a Part - Time Hospitality Assistant for our Menlo Park office. You will be vital to the success and energy of our HQ location supporting our hospitality program.

In this role, you’ll be the face of the office getting guest and employees as they arrive. You’ll also help with office events and activities. You’ll also greet our guest by phone and email ensuring that they receive the amazing customer that Genesys is known for.

Responsibilities

Greet guests and visitors warmly and make them feel welcome
Assist with providing daily guest passes or employee key badges
Schedule conference rooms and assist with other facilities requests Assist with events set up and break down
Assist with other projects around the office
Other duties and responsibilities as assigned

Qualifications

1+ years of previous customer service experience
Positive demeanour and superior written and verbal communication skills are essential

Problem solving skills
Ability to multi-task, prioritize and be detail-oriented
Ability to work in a team environment
Ability to take initiative and be proactive
Customer service skills

High proficiency in Microsoft Office suite of products including excel, word, and PowerPoint
Ability to publicly represent company with internal and external stakeholders.
Builds relationships and partnerships by understanding and empathy
Service-oriented with a strong focus on relationship development.
Detailed oriented with strong planning, organization and ability to work and make decisions independently

Ability to coordinate outside vendors with professionalism; experience in working with outside contractors
Discretion with sensitive materials and proven experience handling confidential information
This job requires frequent walking, prolonged sitting at a computer, standing, use of hands and ability to lift to 30 lbs.
Must be able to read, write and speak fluent English

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$14.53 - $30.18

Benefits:

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

More details about our company benefits can be found at the following link:

https://mygenesysbenefits.com

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit

www.genesys.com

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the

Reasonable Accommodations Form

for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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CEO of Genesys

Tony Bates

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By Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on...

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FUNDING

Private

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in Menlo Park, CA

DATE POSTED