Hotel Night Auditor

Downtown mid scale hotel looking for part time/ full time night auditor

Job Description

• Welcome guests in a friendly, prompt and professional manner.
• Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
• Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
• Issue, control and release guest safe-deposit boxes
• Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.

Must have open availability

20-30 hours per week

Previous hotel experienced preferred

Job Type: Part-time

Pay: $13.50 - $14.50 per hour

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Front Desk: 1 year (Required)

Work Location: In person