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Sales Development Representative - job 1 of 2

About the Role


To be eligible for this position, you must be a permanent resident in one of the following states: AZ, AR, CA, CO, FL, GA, IN, IA, KY, MN, MO, NV, NC, OR, PA, TN, TX, UT, or WA.


Our Sales Development Representatives help industry professionals grow and manage their businesses through one easy-to-use, SaaS-based solution: Houzz Pro. Our team of SDR’s are often the first people our professionals come in contact with and are one of the main sources that enable our sales team to succeed! 


Are you looking to advance your career in SaaS Sales while being a part of an organization that is revolutionizing its industry? Then look no further!  


The Houzz University SDR Program offers all-inclusive training designed to prepare you with the best-in-class sales techniques, strategies, and product knowledge to become a top-performing Sales Development Representative. This program combines personal coaching with certifications, along with first-hand experience pitching our products. Upon successful completion of the 12 month Houzz University SDR Program, you will be eligible to interview for a promotion to Sales Representative!  


The expected start date for this role will be June 9, 2025.


What You’ll Do
  • Contact via phone and email the Houzz professional community as well as home professionals not yet on the Houzz Pro platform 
  • Educate remodeling, design and service professionals on the Houzz Pro platform while building value around our Houzz local marketing opportunities 
  • Qualify all sales leads based upon specific lead qualification criteria 
  • Schedule calls between Houzz professionals and our SaaS Sales Representatives 
  • Assist Houzz professionals with creating free professional profiles 
  • Develop superior customer service relationship with generated leads and prospects 


At a Minimum, We’d Like You to Have
  • Previous experience directly interacting with customers/clients 
  • Grit and Resilience - Your goal oriented and optimistic when working through new challenges
  • Coachability - You thrive in environments focused on development all while welcoming feedback for continuous improvement
  • Communication - You are a confident communicator who possesses strong written and verbal skills 
  • Adaptability - You learn quickly and embrace change in fast paced environments
  • Tech savvy - You’re a go-to tech whiz that enjoys mastering new tools and technologies
  • Team player - you enjoy working within a team environment in order to achieve shared goals


Ideally, You'll Also Have
  • 1 year of experience working in Inside Sales, Retail Sales, Customer Service, Call Center, Management Trainee, or Restaurant/Hospitality is preferred
  • Undergraduate degree is preferred but not required


Compensation, Benefits and Perks


This role offers an hourly base pay rate plus uncapped variable pay based on business metrics and individual performance. The average Sales Development Representative earns $50,000 - $70,000 per year based on location, hours worked, and overall performance against metrics. For California, Washington, and Oregon, the base pay rate is $20.04 per hour, and for all other locations, the base pay rate is $18.16 per hour. We also offer competitive benefits that support you and your family as part of your total rewards package at Houzz.


Benefits and perks include:

- Paid Time Off (PTO)

- Home internet stipend

- Medical, dental, and vision benefits

- Maternity/paternity leave program

- Employee Assistance Program (EAP)

- Professional Development Reimbursement Program

- 401(k) retirement savings plans (Pre-Tax and Roth)

- Flexible Spending Accounts (FSA) - Medical & Dependent Care

- Health Savings Account (HSA) with company contribution 

- Healthy at Houzz program



Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation.


We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work.


If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process.


 

Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans

__________________


Be Who You Are and Do What You Love at Houzz 


About Houzz

When founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. 


So they built Houzz. 


Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. 


Our Mission and Core Values

We're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we’re all here for one purpose: make the home remodeling and design process more fun and productive for everyone. 


Our Mission

To create the best experience for home renovation and design.


Our Core Values

We’re a Community

We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services.


We Build the Future

We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. 


We Make Things Happen

We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win.

 


By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice.


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Average salary estimate

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$50000K
$70000K

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What You Should Know About Sales Development Representative, Houzz

Are you passionate about sales and ready to kickstart your career in the SaaS industry? Houzz is on the lookout for enthusiastic Sales Development Representatives to join our dynamic remote team across the US! As an SDR, you'll be the first point of contact for industry professionals, helping them explore the incredible Houzz Pro platform. Your main goal will be to educate and empower home design and remodeling experts on the benefits of our innovative solutions. You’ll leverage phone and email communications to engage potential clients while fostering solid relationships along the way. With our unique Houzz University SDR Program, you can look forward to receiving comprehensive training that will equip you with essential sales strategies and product knowledge. You'll also gain first-hand experience pitching our products and have the opportunity for advancement into a Sales Representative role after completing the program. At Houzz, we believe in empowering our teams with the skills needed to succeed, so if you're goal-oriented, resilient, and ready to embrace challenges, you're a perfect fit for us! Enjoy competitive compensation along with a wide range of benefits tailored to support you and your family. Join us at Houzz, where you can truly be who you are and do what you love!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Houzz
What are the daily responsibilities of a Sales Development Representative at Houzz?

As a Sales Development Representative at Houzz, your daily responsibilities will revolve around reaching out to the Houzz professional community via phone and email, educating them about the Houzz Pro platform, qualifying leads, and scheduling calls with our SaaS Sales Representatives. You'll also be responsible for helping professionals create their profiles while nurturing customer relationships to ensure satisfaction.

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What qualifications are ideal for a Sales Development Representative at Houzz?

For a Sales Development Representative role at Houzz, having direct experience interacting with customers is essential. Ideally, applicants should possess about a year of experience in sales, customer service, or related fields. Key qualities like grit, resilience, adaptability, and excellent communication skills are crucial, along with a passion for learning and technology.

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Does Houzz provide training for its Sales Development Representatives?

Absolutely! At Houzz, we are deeply committed to the professional growth of our Sales Development Representatives. Through our Houzz University SDR Program, you will receive extensive training, personal coaching, and certifications tailored to equip you with best-in-class sales techniques and product knowledge to excel in your role.

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What are the benefits of working as a Sales Development Representative at Houzz?

Being a Sales Development Representative at Houzz comes with numerous benefits including competitive hourly pay with uncapped variable pay based on performance, comprehensive medical, dental, and vision benefits, generous PTO, and professional development reimbursement. We also offer flexible spending accounts and 401(k) retirement savings plans to help secure your financial future.

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What is the advancement opportunity for a Sales Development Representative at Houzz?

At Houzz, Sales Development Representatives have the exciting opportunity to advance their careers through the Houzz University SDR Program. Upon successful completion of the program, you will be eligible to interview for a promotion to a Sales Representative role, allowing you to further expand your skills and take on more responsibilities within the organization.

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Common Interview Questions for Sales Development Representative
How do you handle rejection as a Sales Development Representative?

Handling rejection is all part of the sales job. Focus on staying positive, analyze what could have been done differently, and use it as a learning experience. Emphasize your resilience and grit during the interview, showcasing examples of how you’ve bounced back from setbacks.

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What strategies do you use to qualify leads?

When qualifying leads, it's crucial to understand the target market thoroughly. Discuss how you research prospects' needs, assess their fit based on lead qualification criteria, and use effective questioning techniques to gather valuable information to determine if they are a good fit for what you are offering.

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Can you describe a successful sales experience in your previous roles?

When discussing a successful sales experience, choose a specific instance where you exceeded your sales targets or effectively managed a difficult client. Highlight any methodologies or sales techniques you applied and the positive outcomes that resulted from your efforts.

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How do you prioritize your tasks in a fast-paced sales environment?

Prioritizing tasks is crucial in sales. Share how you use to-do lists, CRM tools, or calendar apps to manage your time effectively. Discuss how you assess the urgency and importance of tasks and provide examples of how this has helped you stay organized and meet deadlines.

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What role does teamwork play in a sales position?

Teamwork is vital in sales. Highlight experiences where collaborating with your team led to acquiring new clients or successfully navigating challenges. Show how you value shared goals, communication, and supporting each other to achieve collective success.

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What do you know about Houzz and our products?

Demonstrating knowledge of Houzz and its products is essential. Discuss the Houzz Pro platform and its benefits for professionals in the home design and service industry, showcasing your genuine interest in Houzz and how you see yourself contributing to its mission.

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Why do you want to work for Houzz?

Express your enthusiasm for Houzz’s innovative approach to home remodeling and design. Discuss how their mission aligns with your values and career goals, and mention your excitement about the opportunity to grow within such a dynamic and community-focused company.

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How would you approach a call with a cold lead?

When approaching a cold lead, emphasize the importance of doing prior research and crafting a tailored pitch that addresses their specific needs. Discuss how you would build rapport quickly and create value during the conversation, adapting your approach based on the lead’s responses.

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How do you adapt your sales techniques for different types of clients?

Share your approaches for adapting sales techniques, such as conducting thorough research to understand the client's needs and preferences. Mention how actively listening to their feedback allows you to fine-tune your pitch and ensure that you are presenting the most relevant solutions.

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How do you stay motivated in a sales role?

Staying motivated in sales often requires setting personal goals and celebrating small wins. Explain how you use metrics to track your progress, find inspiration in your team’s successes, and maintain a positive mindset, even during challenging periods.

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We provide the best experience for home renovation and design, connecting homeowners and home professionals with the best tools, resources and vendors.

23 jobs
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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Passion for Exploration
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Full-time, remote
DATE POSTED
September 4, 2024

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