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Microsoft Financial Services Client Account Executive

As a Financial Services Client Account Executive you can expect to… 

    • Build and maintain strong relationships with existing HSO clients while actively seeking opportunities to upsell and cross-sell additional services
    • Use your skills as a storyteller to effectively position HSO in identifying new opportunities for upselling additional services and solutions to existing Financial Services clients in the Microsoft ecosystem
    • Develop and manage all phases of the existing client sales cycle including managing contract renewals and negotiation terms to maximize client retention
    • Advocate for clients or serve as an Executive Sponsor, working closely with CFOs or inside sales rep, representing their needs and feedback to inform product and service improvements
    • Provide clients with insights on new Microsoft technologies and updates that can benefit their business or solve unique Financial Services industry client problems that position the value of HSO
    • Develop strategic accounts and execute sales strategies that prioritize client retention, customer satisfaction, and the expansion of existing accounts
    • Believe in truth, utilizing a consultative sales approach to solve client problems and position the value of HSO
    • Not use hope as a strategy; working proactively and independently as a hunter within existing clients, developing relationships, driving new business by demonstrating how HSO can continue to meet our clients' business needs
    • Collaborate with sales and technical teams to use a 'growth mindset' in proposing enhancements or expansions to clients' current technology tools and environments
    • Utilize your previous Microsoft and Financial Services experience to manage and grow existing client accounts

  • You’re great at…
    • Commanding a room and serving as the main point of contact for assigned clients, fostering strong and lasting relationships
    • Identifying Financial Services industry trends, competitor activities, and market changes, committing to learning in an ever-evolving industry
    • Building and maintaining strong relationships with existing Financial Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs
    • Identifying new business opportunities within existing clients, proactively generate leads through various methods, including internal networking, referrals, or client loyalty
    • Monitoring and proactively addressing any issues or concerns, working closely with internal teams to resolve challenges promptly, ensuring satisfaction with the products or services
    • Manage contract renewals and negotiate terms to maximize client retention
    • Regularly communicate with clients to provide updates, share insights, and leverage your sales knowledge of existing Microsoft solutions aligned to Financial Services industry to effectively position HSO
    • Preparing and delivering regular reports on account status, including key performance indicators and milestones
    • Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and Financial Services industry
    • Degree in Business, Computer Science, Finance, or a related discipline or equivalent education
    • 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services
    • Established experience and networks in banking, credit unions, capital markets, and/or insurance
    • Established prior sales experience selling Enterprise Solutions in the Microsoft ecosystem
    • Proven experience in closing business for business applications/technology sales as a Client Account Executive
    • Humble leader with excellent communication, negotiation, and interpersonal skills
    • Direct Financial Services experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions
    • Detail-oriented with strong organizational and time-management skills
    • Ability to thrive in a dynamic and entrepreneurial environment and to work with a team
    • Ability to travel 30% or more

We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.


HSO is an Equal Opportunity Employer.

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Average salary estimate

$95000 / YEARLY (est.)
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$70000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Microsoft Financial Services Client Account Executive, HSO

As a Microsoft Financial Services Client Account Executive at HSO, you'll dive into a rewarding role that fuses technology and finance in a dynamic ecosystem. Your primary mission will be building and nurturing strong relationships with our existing clients, all while seeking out fresh opportunities to upsell and cross-sell our extensive suite of services. Imagine leveraging your storytelling prowess to perfectly position HSO amidst the ever-evolving Microsoft landscape, highlighting the unique solutions we can offer to our valued Financial Services clients. You'll manage the entire client sales cycle, from contract renewals to negotiation, always aiming to maximize client retention and satisfaction. As their advocate, you'll work closely with CFOs, gathering insights to inform our service improvements, while simultaneously educating clients on the latest Microsoft technologies that can address their unique challenges. Utilizing a consultative sales approach, you’ll not just sell services but craft solutions tailored to their needs. Your established experience in the Financial Services sector will be key as you identify trends and challenges. With a growth mindset, you'll collaborate with our sales and technical teams to propose innovative enhancements to clients' technology environments. This isn't just a job; it's a chance to thrive in a dynamic environment, working with enthusiastic teammates while enjoying competitive pay, a flexible benefits program, and generous paid time off. If you're eager to make a meaningful impact and build lasting relationships in the Microsoft ecosystem, this role at HSO is the perfect fit for you.

Frequently Asked Questions (FAQs) for Microsoft Financial Services Client Account Executive Role at HSO
What are the responsibilities of a Microsoft Financial Services Client Account Executive at HSO?

The Microsoft Financial Services Client Account Executive at HSO is responsible for building strong client relationships, managing the sales cycle, upselling services, advocating for clients, providing insights on Microsoft technologies, and developing strategic accounts. They also address client concerns and work closely with internal teams to ensure product satisfaction.

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What qualifications do I need to apply for the Microsoft Financial Services Client Account Executive position at HSO?

To qualify for the Microsoft Financial Services Client Account Executive role at HSO, candidates should have a degree in Business, Computer Science, Finance, or a related discipline, along with at least 4 years of experience in upselling Microsoft Business Applications. Direct experience in the Financial Services sector and a proven track record in sales are also essential.

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How does HSO support the professional growth of their Microsoft Financial Services Client Account Executive?

HSO actively fosters professional growth by providing training opportunities, encouraging collaboration with diverse teams, and ensuring access to the latest industry insights and technologies. This role requires continuous learning to remain effective in the ever-evolving Microsoft ecosystem.

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What is the work environment like for a Microsoft Financial Services Client Account Executive at HSO?

The work environment for a Microsoft Financial Services Client Account Executive at HSO is dynamic and collaborative, filled with energetic teammates. Employees benefit from a culture of openness, teamwork, and a flexible arrangement that encourages personal well-being and work-life balance.

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What benefits can I expect as a Microsoft Financial Services Client Account Executive at HSO?

HSO offers competitive pay, performance-based bonuses, generous paid time off, and a comprehensive benefits program that includes medical, dental, and vision coverage, as well as a 401(k) plan with company match. Employees appreciate the focus on wellness and a supportive work environment.

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Common Interview Questions for Microsoft Financial Services Client Account Executive
Can you describe your experience in upselling Microsoft Business Applications?

When responding to this question, be sure to provide specific examples of your past experiences. Discuss your strategies for identifying client needs and how you effectively communicated the value of Microsoft applications, which resulted in successful upselling and client retention.

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How do you build strong relationships with clients?

In your answer, highlight your approach to relationship building, focusing on communication, trust, and understanding client needs. Discuss how your interpersonal skills and proactive approach contribute to fostering long-term partnerships.

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Describe a time when you overcame a challenge with a client.

Use the STAR method (Situation, Task, Action, Result) to articulate the context of the challenge, what you did to resolve it, and the positive outcome. This showcases your problem-solving skills and ability to thrive under pressure.

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What strategies do you use to stay informed about industry trends?

Discuss the sources you rely on for industry insights, such as publications, webinars, or networking events. Emphasize your commitment to continuous learning and staying ahead of changes in the Financial Services and Microsoft landscapes.

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How do you prioritize your client accounts?

Answer this by discussing your approach to client segmentation based on factors like revenue potential, relationship strength, and urgency of needs. Explain how you balance account management with new business development.

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What is your experience with negotiation and contract renewals?

Talk about your negotiation philosophy and the steps you take during contract renewals. Give examples of how you've successfully navigated discussions to ensure mutual satisfaction while maximizing client retention.

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How do you leverage technology to enhance client service?

Outline how you utilize CRM tools, communication platforms, and analysis of data to improve client interactions. Share experiences where technology enhanced your ability to serve clients effectively.

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Can you give an example of how you handled a dissatisfied client?

Provide an example using the STAR method, showcasing your empathy, ability to listen, and actions taken to rectify the situation, ultimately restoring the client's confidence in the relationship.

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What motivates you in a sales role?

Reflect on intrinsic and extrinsic motivators, such as achieving goals, fostering relationships, or being part of a successful team. Your answer should convey passion for sales and eagerness to contribute positively.

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Why do you want to work at HSO as a Microsoft Financial Services Client Account Executive?

In your response, express your alignment with HSO's mission and values, noting specific reasons such as their commitment to innovation in the Financial Services sector and the unique opportunities presented by working with the Microsoft ecosystem.

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HSO unterstützt Firmen bei der Optimierung ihrer Geschäftsprozesse auf Effizienz, Wachstum und Profitabilität.

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Full-time, remote
DATE POSTED
December 12, 2024

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