Product Analyst, Product & Demand Management Remote

ABOUT USAt HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.The Product Analyst will primarily be responsible for organizing and supporting the development of all enterprise-grade projects and product solutions from conception to completion. Working similar to a business analyst, you will help map and plan the pre-development life cycle. As a member of our development team, you will translate business needs into features, user stories, and product backlog items while collaborating with cross-functional teams to ensure project success and product implementation. This position is a key role that facilitates development process improvement across the Data and Analytics organization.About HUBIn a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.HUB International is rapidly expanding our digital product offerings and technology solutions and is seeking a motivated, detail-oriented, critical thinker and problem solver to support mission-critical, enterprise-changing programs and projects to support our strategic goals.The Product Analyst plays a key role in ensuring customer, business, and technology needs are understood, defined, and executed through successful process and technology solutions. In this role, you are expected to develop trusted partnerships with business and technology leaders and provide a variety of analytical capabilities that contribute to the design and delivery of technology-enabled business solutions, including requirements definition, gap analysis, and process re-engineering.You will work with key business and technology stakeholders to simplify, standardize, automate, and operationalize cross-functional processes and workflows, and support ongoing learning and optimization efforts to ensure continuous improvement and achievement of desired business, operational, and customer experience goals. You will gather and analyze business, functional, and technical requirements and business priorities, define user stories and process flows, and document detailed business requirements, to ensure alignment between the business and development teams.As a Product Analyst, you will rely on your experience and judgment to manage and accomplish the goals of multiple, concurrent strategic and operational initiatives. You’ll demonstrate a mindset of critical thinking, continuous improvement, and self-direction, and contribute to the development of HUB’s product analysis and operational effectiveness capabilities. A wide degree of creativity and latitude to achieve these goals is expected. Additionally, you may provide analytical, organizational, and coordination expertise to support strategic programs, critical initiatives, and business objectives as needed.Our ideal candidate is self-motivated, welcomes challenges, enjoys identifying new and better ways of working, and who thrives in a highly collaborative and virtual environment. They excel at collaborating with business and technology leaders and stakeholders and communicate effectively with vendor partners and managed service providers. They leverage their experience, judgment, inquisitive nature, self-directed research, and the expertise of business and technology stakeholders and teammates to deliver the best business outcomes for the strategic programs and key initiatives they support.Note: this position is remote and can be anywhere in the US or Canada.In This Role, You’ll Get To:• Support the design and development of strategic, highly visible, and complex programs to expand HUB’s data-driven solutions.• Build collaborative relationships with business stakeholders, data architects, data engineers, data visualization developers, and product owners on cross-functional teams to understand and support HUB’s strategic goals and business priorities,• Facilitate business, functional, and technical requirements, identify business challenges, operational objectives, and priorities,• Collaborate with multiple business and technology teams to ensure goals, scope, objectives, priorities, key results, and standards of quality are clearly understood,• Develop system and functional verification tests, coordinate user acceptance testing, review test results with business and technology stakeholders, and obtain user approvals.• Present to key stakeholders, including executives, project teams, and vendors, communicating critical information and actionable insights to the right stakeholders at the right time,• Support the development of the data and analytics program management framework, including policies, standards, processes, and tools, and the advancement of organizational agility and capabilities across both agile and plan-driven delivery approaches.• Provide other analytical and organizational support to the CTO organization, as required,We want someone who has:• At least 3 years of experience working as a Product or Business Analyst supporting highly visible and complex strategic initiatives, facilitating requirements gathering sessions with business stakeholders, developing process flows, documenting business and functional requirements, epics and user stories, prioritizing features backlog, etc.• Passion for delivering value to business stakeholders and end-users, with a customer-centric mindset that anticipates business needs and responds positively to feedback,• Demonstrated ability to build strong relationships, collaborate, and communicate proficiently (both verbally and in writing) with internal and external teams, across all layers of the organization, including virtual team members across multiple time zones,• Experience and comfort presenting to business and executive stakeholders, with the ability to adjust the message to the audience, and explain complex analysis in easily understood ways,• Demonstrates strong interpersonal skills through diplomacy, empathetic listening, and trustworthiness and maintaining user confidence,• Strong critical thinking and problem-solving skills. Familiar with design thinking,• Strong business acumen and ability to understand business models quickly,• Robust organizational skills and attention to detail,• Working knowledge of data and analytics solutions, service offerings, and current trends.• Highly skilled with MS Excel, Visio, Word, PowerPoint, SharePoint, Miro/Lucidcharts, and Azure DevOps, or competitive platforms• Familiarity with industry-standard methodologies and models (Agile, Scrum, Waterfall, etc.) and experience with process management processes & tools.• Insurance background is a plus.• Desire to learn.Education and Qualifications:• Required Experience: 3-5 years of relevant experience• Required Education: Bachelor’s Degree (4-year degree) or equivalent work experience• OR Relevant certifications from Microsoft or competitive platforms such as CAP, ECBA, CCBA, CBAP, and/or AAC• Required Travel: 1-4x per year to meet with team for team building week• Full-Time• Exempt• Permanent Employee• 100% RemoteThis position reports into Chicago and can be based anywhere in the U.S. or Canada (i.e., remote/virtual). Join a Winning Team at HUB InternationalWhen you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!JOIN OUR TEAMDo you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $ 85,000 to $105,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.Department Information TechnologyRequired Experience: 2-5 years of relevant experienceRequired Travel: Up to 25%Required Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA PolicyE-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.