Senior ServiceNow Engineer
HubSpot is looking for a Senior ServiceNow Engineer to join our Business Technology team. In this role, you will leverage your technical expertise to design, implement and own innovative solutions that empower our diverse business partners, including Finance, Legal, Security, People Operations, Success and Sales, and others to help drive operational efficiency and scalability within their operations.
This role resides within our Employee Technology group which comprises Business Systems Analysts, System Engineers and administrators responsible for HubSpot's IT server and application infrastructure.
In this role you will:
- Collaborate with stakeholders (process owners, service owners, Security, IT Infrastructure, IT Asset Management) to align requirements with platform capabilities.
- Participate in the full software development lifecycle, from requirements gathering and story creation all the way through to solution development and testing.
- Develop innovative solutions that deliver high value business outcomes.
- Work with other ServiceNow engineers
- Support the platform to ensure stability, upgradeability, integrity and efficient operation of the platform.
- Execute upgrades and install patch/fixes, Investigate and resolve incidents
We are looking for people who have:
- Valid ServiceNow Administrator certification
- Strong understanding of and experience developing for the ServiceNow platform
- Ability to build or modify scripts using Javascript, HTML or other languages as necessary
- Experience building new integrations with Integration Hub
- Familiarity with Flow Designer and UI Builder
- Architected and developed custom scoped applications
- Experience building custom portal widgets and IntegrationHub actions
- Knowledge of REST API
- Strong analytical and problem-solving skills
- Ability to coach junior developers and lead platform capability adoption
- Excellent communication skills, including presenting technical information to non-technical audiences
Nice to have:
- Software development experience outside of ServiceNow
- Exposure to various ServiceNow platform products like ITSM, ITOM, ITBM, CMDB, GRC, Security Operations, CSM, Scoped/Custom Applications
Cash compensation range: 106500-159800 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
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HubSpot is on the lookout for a Senior ServiceNow Engineer to join our dynamic Business Technology team—how exciting is that? In this remote role, you'll be at the forefront of designing and implementing innovative solutions that truly empower our diverse business partners, including Finance, Legal, Security, People Operations, and Sales, just to name a few. Your technical expertise is crucial in helping these teams drive operational efficiency and scalability, and we can’t wait to see what you bring to the table! You’ll collaborate closely with process owners and service owners to align requirements with the capabilities of our ServiceNow platform. Plus, you’ll participate in the full software development lifecycle, from gathering requirements and creating user stories to developing and testing solutions. The work is fulfilling as you develop solutions that create high-value outcomes and ensure stability and efficiency in operations. We need someone with a solid background in ServiceNow as well as a knack for building or modifying scripts using JavaScript and HTML. If you have coaching skills for junior developers and excellent communication abilities to present technical info to non-technical audiences, you're definitely what we're looking for at HubSpot. With a flexible environment, a commitment to employee growth, and a culture that's been recognized as one of the best places to work, HubSpot provides the perfect backdrop for your expertise as a Senior ServiceNow Engineer. Are you ready to help us grow better?
By
HubSpot
HubSpot is an American AI-powered customer relationship management platform founded in Boston in 2016 that helps millions of businesses grow worldwide.
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