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Sr. Business Intelligence Engineer

Become a part of our caring community and help us put health firstThe Senior Business Intelligence Engineer will be an integral part of our core cross-functional team responsible for ensuring timely and accurate Medicaid Physician reimbursement. The business needs of the team, Integrated Network Payment Solutions (INPS), continue to evolve and grow, changing the composition of the team as it expands to accommodate the increased responsibilities.Job DescriptionResponsibilities: This associate’s primary responsibility will be managing all aspects of Medicaid physician reimbursement, from researching state reimbursement methodologies to the loading and maintenance of rates. Work assignments involve complex issues where the retrieval, manipulation and analysis of data requires an in-depth understanding of reimbursement, coding, physician fee schedules, CIS and Humana’s claims payment platforms.The Senior Business Intelligence Engineer will be responsible for:+ Work with moderate to large datasets in order to accurately maintain physician reimbursement terms in Humana systems+ Researching state Medicaid reimbursement documentation, including fee schedules, administrative code, policy and procedures, etc.+ Develop and implement efficiencies for existing processes+ Interpret Physician reimbursement methodologies and contracts to oversee the loading of Medicaid fee schedules and CIS reimbursement terms+ Creating/loading provider's rates within Fee Schedule Management system and CIS+ Develop fee schedule knowledge using multiple data sources including Medicare and Medicaid, CIS logic and Web base fee schedules, etc.+ IT Liaison – Work with Fee Schedule IT area to create and implement functional changes/improvements to the Fee Schedule Management System+ Collaborate with Markets, Claims, Policy, Process and Project Managers to accommodate new Medicaid logic and identify the potential for system enhancements+ Review claims inquiries and issues to determine root cause+ Interpret requirements and help strategize for the implementation of incoming projects+ Maintain Medicaid Process documentsUse your skills to make an impact+ Required Qualifications+ 3+ years experience with State Medicaid reimbursement/Fee Schedules+ Prior professional experience in understanding healthcare reimbursement related data and provider contract interpretation+ Prior professional experience utilizing critical thinking and problem-solving skills+ Prior professional experience working with basic claims or having claims knowledge+ Meet Humana's WAH Connectivity Policy (additional information) Preferred Qualifications+ Bachelor’s Degree or equivalent experience+ Experience with Medicare and/or Medicaid+ Proficiency with MS Excel+ Proficiency in verbal and written communication to senior and executive leadership+ Located in Louisville Additional Information Hours: Typical business hours, Flexible start time 7-9am;Location: Flexible Home or Hybrid US Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your scheduleWork at Home ConnectivityTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested+ Satellite, cellular and microwave connection can be used only if approved by leadership+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.AttachmentsScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 - $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.About the Company:Humana
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What You Should Know About Sr. Business Intelligence Engineer, Humana

Are you ready to take your career to the next level as a Senior Business Intelligence Engineer with Humana in Dover, DE? Join our dedicated and innovative team that is passionate about improving health outcomes and ensuring timely Medicaid Physician reimbursement. In this role, you will be at the forefront of managing Medicaid reimbursement processes, tackling complex datasets, and driving efficiencies within our Integrated Network Payment Solutions (INPS) team. Not only will you be responsible for interpreting reimbursement methodologies and collaborating with various departments to enhance our systems, but you'll also have the opportunity to dive deep into state Medicaid documentation and provider contracts. This position requires someone who thrives in a dynamic environment and possesses strong analytical and problem-solving skills. We’re looking for a self-starter with at least three years of experience in healthcare reimbursement or related fields. Alongside a bachelor’s degree, proficiency in MS Excel and exceptional communication skills are preferred. Humana values flexibility with typical business hours and options for remote or hybrid work flexibility. If you're eager to use your expertise to make a positive impact, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Sr. Business Intelligence Engineer Role at Humana
What are the main responsibilities of a Senior Business Intelligence Engineer at Humana?

As a Senior Business Intelligence Engineer at Humana, your main responsibilities will include managing Medicaid physician reimbursement, analyzing large datasets, researching state reimbursement methodologies, and collaborating with various teams to implement system enhancements. You'll also be tasked with interpreting reimbursement methodologies and ensuring accurate loading of Medicaid fee schedules.

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What qualifications do I need to apply for the Senior Business Intelligence Engineer position at Humana?

To apply for the Senior Business Intelligence Engineer position at Humana, you should have at least three years of experience with State Medicaid reimbursement, strong analytical skills, and a background in healthcare reimbursement data. A bachelor’s degree or equivalent experience is preferred, along with proficiency in MS Excel and excellent communication abilities.

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How does the Senior Business Intelligence Engineer role at Humana facilitate work-life balance?

Humana values work-life balance for its employees, which is why the Senior Business Intelligence Engineer role offers flexible business hours and the option for remote or hybrid work arrangements. This flexibility allows associates to manage their professional responsibilities effectively while maintaining their personal commitments.

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Can you describe the preferred qualifications for a Senior Business Intelligence Engineer at Humana?

Preferred qualifications for the Senior Business Intelligence Engineer at Humana include prior experience with Medicare or Medicaid, and proficiency in MS Excel. Strong communication skills, particularly in interacting with senior leadership, are also valued as this role involves collaboration across several departments.

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What benefits can I expect as a Senior Business Intelligence Engineer at Humana?

As a Senior Business Intelligence Engineer at Humana, you'll enjoy competitive benefits that support overall well-being, including medical, dental, and vision coverage, a 401(k) retirement savings plan, paid time off, and opportunities for professional growth and development.

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Common Interview Questions for Sr. Business Intelligence Engineer
What strategies would you use to manage complex datasets for Medicaid reimbursement?

When managing complex datasets for Medicaid reimbursement, I'd utilize data normalization techniques, establish robust data validation processes, and leverage advanced Excel functions to analyze trends. Communication with different departments is also essential to ensure data accuracy and alignment with reimbursement methodologies.

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How do you approach researching state Medicaid reimbursement methodologies?

Researching state Medicaid reimbursement methodologies involves systematically reviewing available state documentation, analyzing fee schedules and administrative codes, and staying updated on legislative changes. I prioritize establishing relationships with state officials for insights and additional resources.

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Can you give an example of a process improvement you implemented in a previous role?

In a previous role, I identified a bottleneck in the provider contract interpretation process. By developing a standardized template and training the team on its use, we reduced processing time by over 20% while increasing accuracy, which directly benefited reimbursement cycle times.

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What experience do you have working with healthcare reimbursement data?

I have over three years of experience analyzing healthcare reimbursement data, specifically focusing on Medicaid and Medicare. My experience includes interpreting claims data, managing fee schedules, and collaborating closely with finance teams to ensure compliance and efficiency.

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How do you manage competing priorities when working on multiple reimbursement projects?

I prioritize tasks based on deadlines and impact, and I maintain an organized task list. I also communicate regularly with stakeholders to align expectations and provide updates, ensuring that I remain responsive to urgent needs while managing longer-term projects.

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Describe a challenge you've faced in claims management and how you overcame it.

A significant challenge I faced involved a high volume of claims inquiries due to a system change. I organized a task force to troubleshoot common issues and establish a streamlined communication channel with providers, which significantly reduced inquiry resolution time.

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What tools or software are you proficient in that can aid you as a Senior Business Intelligence Engineer?

I am proficient with MS Excel for data manipulation, SQL for database queries, and data visualization tools like Tableau. Each of these tools aids in effectively analyzing data and presenting my findings in understandable formats.

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How would you go about collaborating with IT for system enhancements?

Collaboration with IT involves clear communication of business needs and providing them with detailed documentation of proposed enhancements. I would schedule regular meetings to share progress and insights, ensuring that our objectives align and that IT has the support needed to implement changes.

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Tell me about a time you used critical thinking to solve a problem.

In a past project, we encountered discrepancies in reimbursement calculations. By conducting a root cause analysis, I identified that inconsistencies stemmed from outdated fee schedules. I collaborated with our finance team to update our records and revise our protocols for checking these discrepancies moving forward.

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What do you believe is the most important aspect of managing physician reimbursement?

I believe the most important aspect of managing physician reimbursement is ensuring accuracy and compliance with state and federal regulations. Clear communication with healthcare providers also builds trust and fosters a collaborative environment that benefits all parties involved in the process.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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December 7, 2024

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