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Specialty Product Designer

Become a part of our caring community and help us put health firstThe Senior Product Designer partners with specialty product teams to design specialty products that satisfy and exceed customer needs. The Senior Product Designer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This role will support Growth by offering new products in new sales channels.The Senior Product Designer develops specialty product ideas, enhancements to existing products or strategic product extensions, and translates research discoveries into usable and marketable product design features. Develops design briefs for new product ideas to present a clear, focused concept for strategic consideration. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.Role responsibilities include:+ Support of Growth Initiatives in Individual and Retail.+ Support Growth Initiatives in Medicare Supplemental Dental and Vision product design+ Support product design initiatives for CarePlusUse your skills to make an impactRequired Qualifications+ Bachelor's Degree _or_ equivalent and 3-5 years or more of technical or business experience (Consumer Research, Consumer Insights and/or Market Research background)+ Background / Experience with working in a leadership role in the development and execution of Market Research related projects and deliverables+ Intermediate skills with Microsoft Excel and PowerPoint+ Excellent Communication and Presentation skills+ Desire to synthesize and summarize data findings+ Ability to work independently+ Work shift will be in Central or Eastern Time ZonePreferred Qualifications+ Health Insurance Industry background+ Experience with Specialty products (Dental, Vision and Hearing)Additional InformationTo ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested+ Satellite, cellular and microwave connection can be used only if approved by leadership+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$84,600 - $116,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.About the Company:Humana
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What You Should Know About Specialty Product Designer, Humana

At Humana, we are looking for a passionate Specialty Product Designer to join our team in Madison, WI. In this exciting role, you'll have the opportunity to partner with our specialty product teams, working on innovative designs that not only meet but exceed customer needs. You'll tackle moderately complex to complex challenges, analyzing data and situations to craft solutions that enhance our product offerings. A significant part of your role will involve supporting growth initiatives in various sectors, including Individual and Retail, as well as Medicare Supplemental Dental and Vision products. You'll be the mastermind behind developing new product ideas and improving existing ones, transforming research discoveries into marketable features that resonate with our consumers. Your creativity and strategic insight will influence our department’s strategy while ensuring we remain at the forefront of specialty product design. We're seeking a candidate who thrives in an independent work environment and possesses strong communication skills to effectively present your ideas. If you have a background in consumer research and a passion for healthcare, come help us put health first while building a rewarding career with Humana!

Frequently Asked Questions (FAQs) for Specialty Product Designer Role at Humana
What responsibilities does a Specialty Product Designer at Humana have?

As a Specialty Product Designer at Humana, your responsibilities include collaborating with specialty product teams, designing innovative products that meet customer needs, supporting growth initiatives in Individual and Retail sectors, and working on Medicare Supplemental Dental and Vision product design. You will also develop design briefs, influence departmental strategy, and make key decisions regarding project components requiring in-depth analysis.

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What qualifications are needed to become a Specialty Product Designer at Humana?

To qualify for the Specialty Product Designer position at Humana, candidates must possess a Bachelor's degree or equivalent experience, along with 3-5 years in fields like Consumer Research, Insights, or Market Research. Strong communication and presentation skills, proficiency in Microsoft Excel and PowerPoint, and the ability to work independently will also be important for success in this role.

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What experience is preferred for the Specialty Product Designer role at Humana?

While not mandatory, a background in the Health Insurance Industry and experience with specialty products such as Dental, Vision, and Hearing are preferred for the Specialty Product Designer position at Humana. This experience can greatly enhance your understanding of our customers' needs and the market landscape.

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What is the work environment like for a Specialty Product Designer at Humana?

The work environment for a Specialty Product Designer at Humana offers flexibility, with options for remote work. You will need an effective home office setup to ensure productivity and confidentiality in handling protected health information (PHI). Additionally, you’ll be supported with the necessary technology and internet service to perform your job efficiently.

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What benefits does Humana offer to its Specialty Product Designers?

Humana provides a comprehensive benefits package for its Specialty Product Designers, including medical, dental, and vision coverage, a 401(k) retirement plan, paid time off, and opportunities for personal wellness. Furthermore, associate benefits aim to support your overall well-being and work-life balance.

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Common Interview Questions for Specialty Product Designer
Can you describe your experience with market research relevant to the Specialty Product Designer role?

When answering this question, focus on specific projects where you participated in market research, detailing your role, the methods you used, and the outcomes that helped develop product strategies. Highlight how your insights directly contributed to product design enhancements.

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How do you prioritize tasks when working on multiple product design projects?

Discuss your approach to prioritization, such as using project management tools or frameworks like the Eisenhower Matrix. Provide examples of how you kept stakeholders informed and ensured deadlines were met while maintaining quality.

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What methods do you employ to translate customer feedback into design features?

Share a structured approach to gathering customer feedback, such as surveys or usability testing, followed by your methodology for synthesizing that data into actionable design features. Demonstrating a customer-centric mindset will be key here.

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Can you provide an example of a complex problem you solved in a previous design role?

Select a clear example that showcases your problem-solving skills. Explain the challenge, your thought process, the steps you took to address it, and the impact your solution had on the product or team.

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How do you stay updated with the latest trends in specialty product design?

Talk about various methods you use to stay informed, such as attending industry conferences, subscribing to relevant journals, or participating in professional networks. Emphasize how this knowledge enhances your design skills and relevance in your work.

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Describe a time when you had to present a product design idea to stakeholders.

Provide details about the situation, emphasizing your communication style, how you engaged your audience, and the outcome of the presentation. Highlight any feedback you received and how it improved your subsequent presentations.

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How do you handle constructive criticism regarding your designs?

Discuss your belief in the value of constructive feedback and provide examples of how you’ve implemented suggestions in previous projects. Emphasize your openness to collaboration and continuous improvement.

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What tools and software are you proficient with in product design?

List the design tools and software you are experienced in, such as Sketch, Adobe Creative Suite, Figma, or others relevant to the position. Explain how these tools have facilitated your design process and team collaboration.

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What role do you believe empathy plays in product design?

Articulate your understanding that empathy is crucial in designing user-centered products. Provide an example of how empathizing with users directed your design choices and led to more successful products.

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What do you think sets Humana apart in the healthcare industry?

Share your insights about Humana's commitment to putting health first, its innovative approach to insurance services, or its dedication to enhancing the quality of life for its customers. This will reflect your alignment with the company's values.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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December 11, 2024

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